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Capital Toyota, Inc.
Chattanooga, TN
1,395 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,395 reviews
November 18, 2021
Excellent customer service when I took my car in for routine maintenance. Friendly, professional and efficient in all areas! Thank you! routine maintenance. Friendly, professional and efficient in all areas! Thank you! More
by Jennifer_s07
Employees Worked With
Other Employees :
James McGuffee
Helpful November 17, 2021
Great service. Scott was very knowledgeable and was able to get our vehicle serviced in a very timely manner. Many thanks to get our vehicle serviced in a very timely manner. Many thanks More
by Mike O
Employees Worked With
November 17, 2021
The car drivers from service Dept don’t use the emergency brake when parking my car on incline after service. I’ve had almost 5 years of service at the dealership and never once did they use the emergency b brake when parking my car on incline after service. I’ve had almost 5 years of service at the dealership and never once did they use the emergency brake after parking it on incline surface by road. The clank I heard when shifting from park to reverse upset me enough to go back in and complain to the service rep this time. I don’t appreciate the mistreatment of my transmission every time I brought my highlander in for 2 years free maintenance and the remainder of the extended 3 year warranty I bought when I ordered the suv. I have only 15,150 on this soon to be 5 years old vehicle. This was the 65000 mile service. I have never abused a transmission after my grandfather showed me the correct way to support the weight of the vehicle in neutral with the emergency brake on. No stress on transmission at all. Please teach the correct way to your drivers on the ins and outs of proper emergency brake use. More
by mthompson85
November 12, 2021
Extremely nice and no pressure. The tech guy was very knowledgeable about the car, helpful and patient. knowledgeable about the car, helpful and patient. More
by Finally
Employees Worked With
We bought a new Lexus at the Lexus dealer next door. Marc and finance lady Leanne were great
November 11, 2021
Jake was awesome! He made The whole process a great experience! Found me exactly what I wanted and kept me updated along the way! He was a pleasure to work with! experience! Found me exactly what I wanted and kept me updated along the way! He was a pleasure to work with! More
by Jess
Employees Worked With
November 10, 2021
They make you feel like your family .They above. To make you. Happy with your purchase. Boy I sure was !!!! you. Happy with your purchase. Boy I sure was !!!! More
by Crazymcgill48
Employees Worked With
November 10, 2021
Marquita was a pleasure to work with and made the car buying process super easy! buying process super easy! More
by Nicklawrence015
November 09, 2021
Unfriendly service advisor.High cost - for oil change Unfriendly service advisor. High cost - for oil change including unnecessary extra cost for shop supplies Unfriendly service advisor. High cost - for oil change including unnecessary extra cost for shop supplies More
by scsrockytop
Employees Worked With
November 08, 2021
Everyone was fantastic. Jake Davis n Chris in finance, excellent. These men worked hard 4 us excellent. These men worked hard 4 us More
by Miriamme2
