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Capital Toyota, Inc.
Chattanooga, TN
1,466 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,466 reviews
April 08, 2022
Marquita goes above and beyond! ! Go see her ASAP!! She is the best all around!! ! Go see her ASAP!! She is the best all around!! More
by shorton
Employees Worked With
April 06, 2022
Marquita was great and very helpful. Definitely, go see her! Professional and goes above and beyond. Thanks again! Definitely, go see her! Professional and goes above and beyond. Thanks again! More
by Autumn
Employees Worked With
April 04, 2022
Easy to set a service appointment on line. Informative on upcoming service needed to be done Informative on upcoming service needed to be done More
by carolynhoward2578
April 01, 2022
I had a wonderful experience at Capital Toyota. I initiated contact with the dealership online. My rep was Faithann and she did a wonderful job researching and checking on the vehicle I was looki I initiated contact with the dealership online. My rep was Faithann and she did a wonderful job researching and checking on the vehicle I was looking for. The next day I drove 70+ miles to the dealership and my Salesman, Jake, was fantastic. He answered all my questions,, found the car I was interested in, arranged for a test drive and he had to put in a lot of leg work to arrange all of this as the car was in the shop to be detailed. After deciding to purchase the vehicle he got my car returned to the shop for a complete detail job before I left with it that evening. Jake was extremely knowledgeable yet not pushy and took his time discussing this purchase. I would highly recommend the team at Capital Toyota to meet your vehicle needs!. More
by Terri
Employees Worked With
Faithann (internet contact), Jake Davis
March 31, 2022
The best car shopping experience I’ve ever had. Marquita was super easy to work with and believe it or not… made car shopping fun! So happy to have found her, we will definitely be back! Thank you Marquita was super easy to work with and believe it or not… made car shopping fun! So happy to have found her, we will definitely be back! Thank you Marquita and Capital Touota/Lexus of Chattanooga! More
by mmarler
Employees Worked With
March 30, 2022
Staff was helpful & efficient. Pleasant & courteous. Attention to your needs. I am walking w cane temporarily and each person was helpful & supportive. Pleasant & courteous. Attention to your needs. I am walking w cane temporarily and each person was helpful & supportive. More
by Sharlinda
Employees Worked With
Other Employees :
Older gentleman greeted mw as arrived back to pick up my car very attentive & pleasant seemed to be the staff who received car & assisted you back to your car when ready to go.
March 29, 2022
I've purchased many cars over my life (the last five were Cadillacs) and by far Patrick Shadrick and Capital Toyota have absolutely been the best ever to deal with! My new car arrived a few days earlier th Cadillacs) and by far Patrick Shadrick and Capital Toyota have absolutely been the best ever to deal with! My new car arrived a few days earlier than expected (😊) and add-on accessories arrived and were scheduled to be installed in just a few short days. I have found Patrick and Capital Toyota to be very truthful and straight forward in my dealings with them. The BEST ever! More
by dar
March 26, 2022
Let’s face it, the car market in 2022 is like the Wild West. I’ve been in contact with dealerships from Nashville to Atlanta with little luck. While I ended up buying a used vehicle from a different deale West. I’ve been in contact with dealerships from Nashville to Atlanta with little luck. While I ended up buying a used vehicle from a different dealership, I had to give a shout out to Capital Toyota for their INCREDIBLE customer service. They were so professional yet so kind, highly attentive and communicative, and so so patient as I looked for car after car after car. I wish they’d had the inventory I was looking for just so I could have bought from them (not their fault they didn’t have the cars, not anyones fault, just the way the world is right now and luck of the draw). I’ll be contacting them for sure with any future purchases, and recommending them to others! More
by fuamnach
Employees Worked With
Other Employees :
Reta Maynor, Abey Taylor, Faith Ann Conrady
March 26, 2022
Marquita has amazing customer service skills and is very knowledgeable about the cars she is showing you. I told her what I was looking for and she made it happen and made sure I left the dealership as a ve knowledgeable about the cars she is showing you. I told her what I was looking for and she made it happen and made sure I left the dealership as a very happy customer! 10 out of 10 would recommend! More
by Luz.vereen721
Employees Worked With
March 26, 2022
I spoke with Markita over the phone and gave her an idea of what I wanted, arrived at the dealership the next day I felt like we knew one another for ever incredible salesmanship 5 ⭐️⭐️⭐️⭐️⭐️ across the boa of what I wanted, arrived at the dealership the next day I felt like we knew one another for ever incredible salesmanship 5 ⭐️⭐️⭐️⭐️⭐️ across the board! More
by Perry2
Employees Worked With
