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Capital Toyota, Inc.
Chattanooga, TN
1,492 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,492 reviews
May 26, 2022
1 star review. Nearly every time I have been at Capital Toyota, the appointment has taken significantly longer than the salesman told me it would. In my experiences Nearly every time I have been at Capital Toyota, the appointment has taken significantly longer than the salesman told me it would. In my experiences there, they have almost always not put something back correctly on my car. 2 out of my last 3 visits have costed far too much and the job has not been done well, as shown by the mechanics not putting my hubcaps back on correctly. More
by Adam
May 23, 2022
Service was good, however I was quoted $75 to have a new key programmed when I made the appointment. When I arrived at the dealer I was told it would be $150. After bringing the issue to the dealer attentio key programmed when I made the appointment. When I arrived at the dealer I was told it would be $150. After bringing the issue to the dealer attention, through dealer tater, they worked hard to resolve the issue, and make sure this does not happen to other customers. Very happy with the customer service. More
by shanmcdaniel
Employees Worked With
May 20, 2022
Professional staff and very clean dealership Always top notch at Capital Toyota. We be back for sure notch at Capital Toyota. We be back for sure More
by jglass1004
May 14, 2022
Experience was great! Always have good experience with service.and sales. Cris Smith always goes to great links to satisfy service experience. Always have good experience with service.and sales. Cris Smith always goes to great links to satisfy service experience. More
by medmartin44
Employees Worked With
May 11, 2022
Excellent service with a knowledgeable staff and techs quite friendly and helpful with repair from entering to departing. quite friendly and helpful with repair from entering to departing. More
by faithsnewsong
May 08, 2022
Excellent and reliable service. I use them for all of my service needs. Will refer to friends and family. Very professional I use them for all of my service needs. Will refer to friends and family. Very professional More
by millie.sweat
May 04, 2022
They were right on top of doing maintenance on my car. I will return there. I will return there. More
by Patti
Employees Worked With
April 27, 2022
I really liked Gary McCormack. He explained some things about prepaid service that other advisors had skipped over. Determined I will never buy prepaid maintenance again. He explained some things about prepaid service that other advisors had skipped over. Determined I will never buy prepaid maintenance again. More
by No screen name
April 25, 2022
Always very professional and timely service. Service star and the technicians, know what they’re doing. Would definitely recommend using their service department. Service star and the technicians, know what they’re doing. Would definitely recommend using their service department. More
by Grady.tubbs
Employees Worked With
