Capital Toyota, Inc.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us, and congratulations on your recent vehicle purchase! We're thrilled to hear that your salesman, Curry, provided you with excellent service and made the process enjoyable and informative for you. At Capital Toyota, we believe in providing personalized and attentive service to our customers, especially when it comes to purchasing a vehicle. We understand that it can be a significant decision, and we're glad to hear that Curry took the time to guide you through the process and ensure that you felt comfortable every step of the way. We greatly appreciate your recommendation of Curry. Positive feedback like yours reinforces our commitment to delivering exceptional service to all our customers. We'll be sure to pass on your kind words to Curry and acknowledge his outstanding assistance. If you have any further questions or need any additional support, please don't hesitate to reach out to us. We're here to help even after your purchase, and we want to ensure that you continue to have a great ownership experience. Thank you once again for choosing Capital Toyota, and we wish you many enjoyable miles ahead in your new vehicle!

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our dealership clean and well-organized. Maintaining a clean and organized environment is essential to us, as it contributes to providing an excellent customer experience. We're also delighted to hear that you were promptly greeted upon your arrival. We believe in the importance of creating a welcoming atmosphere for our customers, and our team is dedicated to providing friendly and attentive service from the moment you step onto our premises. Your feedback is greatly appreciated and serves as motivation for us to continue delivering exceptional service. If there's anything else we can do to assist you or if you have any further comments or questions, please don't hesitate to let us know. We're here to help! Thank you for choosing our dealership, and we look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for your feedback and for providing such concise and positive descriptors of your experience with us. We appreciate your kind words, and we're thrilled to hear that you found our team to be clean, professional, efficient, friendly, thorough, and skilled. Your satisfaction is our priority, and we're delighted that we were able to meet your expectations in all these aspects. We apologize if the request for a certain word count felt imposing, and we appreciate your understanding. If there's anything else we can do for you or if you have any further comments, please don't hesitate to reach out. Thank you for choosing our dealership, and we hope to have the opportunity to serve you again in the future.

Capital Toyota, Inc. responded

Thank you for taking the time to recognize our team members, Jerry Weaver, Marquita Jones, and John Cate, in your review. We greatly appreciate your kind words and are thrilled to hear that they have made a positive impression on you. Jerry Weaver, Marquita Jones, and John Cate are valuable members of our team who consistently strive to provide exceptional service to our customers. They are dedicated, responsible, dependable, and reliable individuals who go above and beyond to ensure that your experience with us is nothing short of outstanding. Your acknowledgment of their efforts means a lot to us, and we will make sure to pass along your appreciation to them personally. They will be delighted to know that their hard work has made a positive impact on your experience with Capital Toyota. Thank you again for your kind words and for choosing Capital Toyota. If there is anything else we can do to further assist you or if you have any further feedback, please do not hesitate to reach out. We are here to provide you with ongoing support and exceptional service.

Capital Toyota, Inc. responded

Hello Jason, Our General Manager should have reached out to you to resolve this.

Capital Toyota, Inc. responded

Thank you for your fantastic review and for your continued loyalty! We're thrilled to hear that you consistently have a great experience when purchasing vehicles from us. At our dealership, we strive to create a welcoming and helpful environment for all our customers, and it's heartening to know that our team has been able to make a positive impression on you. We appreciate your kind words about Marquita, your favorite salesperson. She is truly an asset to our team, and we're proud to have her providing exceptional service to our customers. Your satisfaction and support mean the world to us, and we will continue working hard to exceed your expectations. Should you ever need anything or have any further feedback, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you once again for choosing us as your go-to dealership. We value your business and look forward to serving you and your family in the future.

Capital Toyota, Inc. responded

Thank you so much for your continued support and for choosing us for your vehicle purchases! We truly appreciate your loyalty and are delighted to hear that you and your wife have had great experiences every time you've visited us. Building lasting relationships with our customers is incredibly important to us, and your feedback reassures us that we're on the right track. It's wonderful to know that you've consistently had positive experiences with us throughout your multiple vehicle purchases. We value your trust and confidence in our dealership, and we look forward to serving you and your family for many more years to come. If there's anything else we can do for you or if you have any further feedback or questions, please feel free to reach out. Thank you again, and we appreciate your ongoing support!

Capital Toyota, Inc. responded

Thank you for your fantastic review! We are thrilled to hear that we were able to assist you in finding the perfect car and that you are extremely satisfied with your vehicle. At Capital Toyota, our goal is to ensure that every customer finds a car that meets their needs and brings them joy. We are delighted that our team was able to provide you with the guidance and support to make a decision that has made you so happy. Your appreciation means a lot to us, and we are grateful for your trust in our expertise. If you ever have any questions or need further assistance with your vehicle, please do not hesitate to reach out to us. We are here to help you in any way we can. Congratulations on your new car, and thank you once again for choosing us! We wish you many wonderful journeys and memorable experiences with your vehicle.

Capital Toyota, Inc. responded

Thank you for your glowing review of Marquita! We're thrilled to hear that she has been such a positive asset to your experience. Marquita embodies the qualities we value in our team members - being pleasant, personable, knowledgeable, and an effective communicator. We're delighted to hear that Marquita has been efficient in addressing your questions and following up promptly. Providing excellent customer service is our priority, and it's fantastic to know that she has consistently met and exceeded your expectations. We'll be sure to pass along your gratitude and appreciation to Marquita. She will be delighted to know that her efforts have made a positive impact on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Marquita and our team are always here to help. Thank you once again for your kind words and for choosing us. We appreciate your support, and we look forward to serving you in the future!