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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,597 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,597 reviews

June 26, 2023

If you're in the market for a new car, I highly recommend checking out the dealership where i bought my car. The car salesman was incredibly helpful, patient, and understanding throughout the entire process. More

by lonnieabby
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curry stone
Jun 27, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience and recommending the dealership where you purchased your car. We greatly appreciate your kind words and are thrilled to hear about the exceptional service you received from our car salesman. We pride ourselves on having a team of helpful, patient, and understanding professionals who are dedicated to meeting our customers' needs. It's wonderful to hear that your car salesman took the time to listen to your preferences and worked hard to find the perfect car for you. We believe that a stress-free and enjoyable car buying process is essential, and we are delighted that your experience reflected that. We value your recommendation and assure you that we will continue to provide the same level of outstanding service to all our customers. If you or anyone you know needs further assistance or has any questions, please don't hesitate to reach out. Thank you for choosing our dealership, and we wish you many enjoyable miles in your new car!

June 26, 2023

Experience was great. Worked with Curry Stone and he was excellent. Easy to trade in used car and got the exact car we wanted. More

by cbcothron
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kaufman
Jun 27, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your great experience with us! We're delighted to hear that you had a positive and seamless car-buying experience while working with Curry Stone at Capital Toyota. Providing excellent customer service and helping you find the exact car you wanted are our top priorities. We're glad that Curry made the process easy for you, including the trade-in of your used car. Our team is dedicated to ensuring customer satisfaction and creating a hassle-free environment. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. We appreciate your business and look forward to serving you in the future.

June 22, 2023

Great staff , all round dealership. Bought new 4 runner ,would buy again . Never an issue More

by tommymajors
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Foster
Jun 23, 2023 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback and for choosing Capital Toyota for your automotive needs. We are thrilled to hear that you had a great experience with our staff and consider our dealership to be exceptional in every aspect. Congratulations on your new 4Runner purchase! We are delighted that you are satisfied with your decision, and we appreciate your trust in us. Our team works hard to ensure that our customers have a seamless and enjoyable buying process, and we are glad that we were able to meet your expectations. It is also fantastic to hear that you have never encountered any issues. We strive to provide reliable vehicles and outstanding customer service, and we are thrilled that we have delivered on our promises. Your satisfaction and peace of mind are very important to us. Thank you again for your positive review. If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your continued support and look forward to serving you in the future.

June 22, 2023

I am very satisfied with the services accorded to me. The staff are accommodating, friendly and helpful. Toyota always give the best services to their clients. More

by erlynnjacar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Capital Toyota, Inc. responded

hank you for sharing your feedback with us. We are thrilled to hear that you are highly satisfied with the services you received at Capital Toyota. Providing exceptional customer service is our top priority, and we are glad that our staff members were accommodating, friendly, and helpful throughout your experience. At Capital Toyota, we strive to go above and beyond to meet the needs and expectations of our valued clients. It is wonderful to know that you felt well taken care of by our team. Your satisfaction is a testament to our commitment to providing the best services possible. We truly appreciate your kind words and your trust in our dealership. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. We value your continued support and look forward to serving you in the future.

June 21, 2023

Fast service, easy to schedule on line, staff is very friendly to greet and take care of your needs More

by Mike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a fast and convenient service at Capital Toyota. Making scheduling easy and accessible online is one of our top priorities, and we are glad that it worked seamlessly for you. Our team takes great pride in providing friendly and attentive service to all our customers, and we are delighted that you felt well taken care of. Greeting and addressing your needs with a warm and helpful attitude is at the core of our customer service philosophy. Your feedback is truly appreciated, as it motivates us to continue delivering exceptional experiences. We value your business and look forward to serving you again in the future. If there is anything else we can assist you with, please feel free to reach out. Best regards,

June 18, 2023

Friendly, fast service with convenient hours. We have used Capital Toyota for many years and have always received good service. More

by twhooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shuford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind feedback regarding the service you have received at Capital Toyota. We are thrilled to hear that you have consistently experienced friendly, fast service with convenient hours. At Capital Toyota, we understand the importance of providing efficient and customer-centric service. Our team is dedicated to ensuring that your service experience is both pleasant and timely, allowing you to get back on the road as quickly as possible. We greatly appreciate your loyalty as a longstanding customer. It's fantastic to know that you have chosen us for many years and have consistently received good service. Your satisfaction is our top priority, and we will continue striving to meet and exceed your expectations. Thank you for choosing Capital Toyota as your trusted dealership. We value your business and look forward to serving you for many more years to come.

June 15, 2023

Finding the right car for your budget and driving needs can be an overwhelming challenge, but the right people can make it feel easy. My husband and I had an awesome experience with Jake Davis and the team More

by lizzygstuckey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Davis
Jun 19, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with Jake Davis and the team at Capital Toyota. We are thrilled to hear that your car-buying journey was awesome. Jake's expert knowledge, patience, and hassle-free process made it a pleasure for you and your husband to find the perfect car within your budget and driving needs. We appreciate your feedback and look forward to serving you again in the future.

June 13, 2023

Richard Levi is the best employee I have ever dealt with at any Car dealership. Our service was done professionally and quickly. More

by dbeck1329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Capital Toyota, Inc. responded

Thank you for your outstanding 5-star review of Richard Levi at Capital Toyota! We're thrilled to hear that he provided you with exceptional service, and we greatly appreciate your kind words. Richard is an invaluable member of our team, and we're proud to have him represent Capital Toyota. We strive to hire and train the best professionals who are committed to providing outstanding service to our valued customers. We're delighted that your service was done professionally and quickly. Timely and efficient service is a top priority for us, and we're glad that Richard delivered on that expectation. Thank you for choosing Capital Toyota and for taking the time to share your positive experience. We'll be sure to pass along your compliments to Richard. If you have any further questions or need assistance, please don't hesitate to reach out.

June 08, 2023

No pressure sales. Chandler held truck for me while bank was doing paperwork. Been looking for 4 months and this was the best sales experience I found. Actually worked More

by Ghance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a wonderful five-star review on Google. We greatly appreciate your kind words and feedback regarding your recent experience at Capital Toyota. We are thrilled to hear that Chandler provided you with a no-pressure sales experience and went above and beyond to assist you in finding the truck you wanted. Our team understands the importance of working within your budget and ensuring that you are satisfied with your purchase. We are delighted that we were able to meet your expectations and provide you with a fair pricing option. We take pride in our commitment to exceptional customer service and making the car buying process as smooth and enjoyable as possible. Holding the truck for you while the bank completed the paperwork demonstrates our dedication to accommodating our customers' needs. Your positive feedback serves as a great encouragement to our team, and we are grateful for your trust and confidence in our dealership. Should you have any further questions or require any assistance in the future, please do not hesitate to reach out to us. Thank you once again for choosing Capital Toyota. We appreciate your business, and we look forward to serving you again in the future.

June 07, 2023

If your looking for the best place to buy a car this is the dealership. More

by Carsonstapp@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive feedback on Google. We greatly appreciate your kind words and recommendation for Capital Toyota as the best place to buy a car. Your satisfaction and trust mean a lot to us, and we are honored that you consider us the top dealership in your search. At Capital Toyota, we strive to provide an exceptional car buying experience to our valued customers. From our wide selection of vehicles to our knowledgeable and friendly staff, we aim to make the entire process as smooth and enjoyable as possible. We take pride in offering high-quality cars and ensuring that our customers find the perfect vehicle that meets their needs and preferences. Our team is dedicated to providing outstanding customer service, transparent pricing, and honest guidance throughout the entire car buying journey. Your positive feedback motivates us to continue delivering excellence and upholding our commitment to customer satisfaction. Thank you once again for your kind words and for choosing Capital Toyota. We appreciate your business, and we look forward to serving you and providing exceptional service for all your automotive needs in the future.

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