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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

August 26, 2023

The dealership was very nice and everyone was super helpful! Curry made that process so easy and put me at ease with deciding on a car. Would definitely recommend this place and Curry if you’re needin More

by courtneydurham7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Capital Toyota, Inc. responded

Thank you for your glowing review! 🚗🌟 We're absolutely delighted to hear that your experience at our dealership was enjoyable and that Curry made the car-buying process easy and stress-free for you. At Capital Toyota, our team's goal is to provide outstanding service and assistance throughout every step of the journey, and we're thrilled that you felt at ease with your decision. Your recommendation and kind words mean a lot to us. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. Congratulations on your new car, and we look forward to serving you again in the future! 🚙😊

August 25, 2023

Curry was an amazing salesman! He made the process of buying a car very smooth. We will definitely go through him again whenever we are in the market again for another car! More

by SmithJ2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your wonderful experience with Curry, our amazing salesman at Capital Toyota! We're thrilled to hear that he made the car buying process smooth and enjoyable for you. Curry takes great pride in providing exceptional service and ensuring that our customers have a seamless and positive experience. We're delighted that he could assist you in finding the perfect car and that you're considering coming back to him for your future car-buying needs. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. We're here to help and guide you through any automotive journey you embark upon. Wishing you many fantastic journeys ahead, and we can't wait to serve you again whenever you're ready!

August 24, 2023

Our salesman Jeremy Wright was very helpful and went out of his way to make our car shopping experience easy. More

by mart31a
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with Jeremy Wright, our salesman at Capital Toyota! We're delighted to hear that he went out of his way to ensure your car shopping experience was easy and enjoyable. Jeremy takes pride in providing exceptional assistance to our customers, and we're thrilled that he could make a positive impact on your car shopping journey. Your satisfaction is our priority, and we're grateful for the opportunity to have served you. If there's anything else we can do for you or if you have any questions, please feel free to reach out. We're here to help and provide you with the same level of excellence in the future. Thank you for choosing Capital Toyota, and we look forward to serving you again whenever you're ready!

August 24, 2023

Meeting Marquita at Capital Toyota ended a long, exhausting car search. Will seek her out for next car purchase for sure. Excellent, car purchasing experience. More

by D McDaniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kaufman
Aug 28, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your experience with Marquita at Capital Toyota! We're thrilled to hear that your car search ended on a positive note and that Marquita was able to provide you with an excellent car purchasing experience. Marquita takes pride in assisting customers like you in finding the perfect vehicle and making the process as smooth as possible. We're honored that you're considering seeking her out for your next car purchase, and we'll be here with open arms to assist you whenever you're ready. If you have any questions or need further assistance, please don't hesitate to reach out. Your satisfaction and trust are important to us, and we can't wait to continue exceeding your expectations. Safe travels, and we eagerly await the opportunity to serve you again in the future!

August 24, 2023

Fantastic to work with, best car experience I’ve had yet and will certainly do more business with Curry. Really appreciate the transparency and willingness to help us where possible. More

by govols3120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Capital Toyota, Inc. responded

Thank you for your glowing review and kind words about your experience working with Curry at Capital Toyota! We're absolutely thrilled to hear that your car experience was the best yet and that Curry's assistance made a significant impact. We're committed to providing exceptional service, transparency, and genuine willingness to help our valued customers. It's wonderful to know that Curry's efforts to ensure your satisfaction were successful, and we're grateful for the opportunity to have served you. Should you have any further questions, need assistance, or decide to do more business with us in the future, we'll be here with open arms. Your satisfaction and trust mean the world to us, and we can't wait to continue exceeding your expectations. Safe travels, and we eagerly await the chance to serve you again!

August 22, 2023

Friendly Staff. Efficient process. Calm and clean Longe area. I would recommend this Dealer to service your vehicles. More

by Dean Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave such a positive review about your experience at Capital Toyota! We're delighted to hear that you found our staff to be friendly and our process efficient. Creating a calm and clean lounge area is essential to us, as we want our customers to feel comfortable while waiting for their vehicles to be serviced. Your recommendation means a lot to us, and we appreciate your trust in our dealership for servicing your vehicles. If you ever have any questions, need further assistance, or would like to schedule another visit, please don't hesitate to reach out. We're here to provide you with exceptional service every step of the way. Thank you for choosing Capital Toyota, and we look forward to serving you again in the future.

August 22, 2023

Marquita is great! She is very dedicated to her job and her customers! I even texted her with questions a few week after purchasing my car and she very promptly respond More

by samantha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Capital Toyota, Inc. responded

Thank you so much for your kind words and thoughtful review! We're delighted to hear about your positive experience with Marquita at Capital Toyota. Our team takes immense pride in providing dedicated and caring customer service, and Marquita truly exemplifies those values. It's wonderful to know that she was able to assist you not only during the car purchase but also after, promptly addressing your questions and offering helpful support. Your appreciation for our customer service means a lot to us. We're here to make your journey with your new car as smooth and enjoyable as possible. Should you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here for you. Safe travels and happy driving!

August 21, 2023

Curry was matter-of-fact, knowledgeable, and very fast. It was my second great experience working with him. More

by ivywildrestaurant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your feedback with us! We're thrilled to hear about your positive experiences working with Curry at Capital Toyota. Your description of his matter-of-fact approach, knowledge, and efficiency truly captures the essence of the service we aim to provide. We're honored to have had the opportunity to assist you not just once, but twice. Your loyalty and trust mean a lot to us. Should you need anything in the future or have any more questions, don't hesitate to reach out to Curry or the rest of our team. We're here to make sure you have the best possible experience every time. Safe and happy travels, and we look forward to serving you again!

August 19, 2023

Fast and friendly service. Out within 35 minutes for general maintenance. However, I asked to check my wipers but they did not give me an update. More

by SUNSHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your feedback about your recent visit to Capital Toyota. We're pleased to hear that you experienced fast and friendly service during your general maintenance appointment. Your time is valuable, and we're committed to providing efficient and quality service to all our customers. We apologize for any oversight regarding the update on your wipers. We strive to communicate clearly and ensure that all aspects of your vehicle's maintenance are addressed. Your feedback is invaluable in helping us improve our processes, and we'll use this opportunity to refine our communication with our customers. If you have any concerns or would like to follow up on your wipers or any other aspect of your visit, please don't hesitate to reach out to us. We're here to assist you and ensure your complete satisfaction. Thank you for choosing Capital Toyota for your automotive needs. We appreciate your business and look forward to serving you again in the future.

August 19, 2023

Excellent scheduling process. Very fast! I was in and out in 20 minutes or less! More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff McKamey
Aug 22, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had an excellent scheduling process and a speedy visit to Capital Toyota. Your time is valuable, and we're dedicated to providing efficient and convenient service to all our customers. It's wonderful to know that you were in and out in 20 minutes or less. We strive to make every visit as seamless and timely as possible. If you have any more vehicle needs, questions, or want to schedule another appointment, please don't hesitate to reach out. We're here to assist you in any way we can. Safe travels and thank you for choosing Capital Toyota for your automotive needs. We look forward to serving you again in the future.

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