Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership
View Awards

5808 Lee Highway

Chattanooga, TN

37421

Directions

By Type

Showing 1,496 reviews

December 08, 2023

Same day afternoon appointment requested with very short notice. Performed requested work very same day: New battery, tire, rotation, and oil and filter change. Was able to get the car back the same day. More

by Romo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Capital Toyota, Inc. responded

We're delighted to hear that we could accommodate your same-day appointment request and efficiently perform the requested services, including a new battery, tire rotation, and oil/filter change. Your satisfaction is our priority, and we appreciate your feedback. It's great to know that you were able to get your car back the same day and that you took advantage of the military discount. Thank you for choosing us, and if you have any more automotive needs or questions, feel free to reach out. Safe travels, and thank you for your service! 🚗💙

December 07, 2023

Love my Tacoma. Very pleased with this dealership; they sell an excellent brand, backed up with a strong service department and warranties with optional extensions. More

by Eayers99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your love for your Tacoma and your positive experiences with our dealership! We're delighted to hear that you're pleased with both the vehicle and the services we provide. It's fantastic to know that you appreciate the strength of our service department, as well as the warranties and optional extensions we offer. Treating our customers fairly and with respect is a core value for us, and we're thrilled to hear that you've consistently felt well taken care of during your Tacoma's service visits. Your kind words motivate us to continue delivering exceptional service. If there's ever anything more we can do for you or if you have any feedback to share, please feel free to reach out. Thank you for choosing Capital Toyota—we're honored to have you as a valued customer!

December 07, 2023

Had a tire emergency and they fit us in right away. They could not have been nicer or more helpful and got us on our quickly! More

by nicoletucker1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamey Blevins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Capital Toyota, Inc. responded

We're sorry to hear about your tire emergency but truly appreciate you reaching out to us. Your safety is our top priority, and we're glad we could accommodate you right away. It's heartening to know that our team was able to assist you in a timely and friendly manner. At Capital Toyota, we believe in providing a positive and helpful experience for our customers, especially during unexpected situations. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to get in touch. Thank you for choosing Capital Toyota—we look forward to being of service to you in the future.

December 06, 2023

Curry was an absolute pleasure to work with. Very knowledgeable and friendly. Would definitely recommend him for your buying needs. Great service and communication! More

by Tabatha Whittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with Curry! We're thrilled to hear that he provided you with great service, communication, and a pleasant buying experience. Curry is a valuable member of our team, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We're grateful for your recommendation and look forward to serving you or your friends in the future.

December 05, 2023

The service was quick, the process was efficient, and the people were courteous and eager to help! More

by sherenelking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamey Blevins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that our service was quick, the process was efficient, and our team was courteous and eager to help. Providing a seamless and pleasant experience for our customers is what we strive for, and we're glad to know we met your expectations. If there's anything else we can do for you or if you have any further comments, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you with the same efficiency and courtesy in the future.

December 04, 2023

Curry is awesome and a pleasure to do business with. He went above and beyond answering questions and is very knowledgeable and professional! I couldn't have asked for better! More

by angiemetivier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your positive experience with Curry at Capital Toyota! We're thrilled to hear that Curry provided you with exceptional service, going above and beyond to answer your questions. At Capital Toyota, we take great pride in having knowledgeable and professional team members who are dedicated to ensuring our customers have a seamless and enjoyable car-buying experience. Curry embodies these values, and we're delighted that he could exceed your expectations. We appreciate your kind words and the opportunity to serve you. If you ever have more questions or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to exceed your expectations in the future.

December 02, 2023

Dakota was great- helping us find the right vehicle and making the whole process super easy! The whole team was awesome to work with! More

by thomaserin35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with Dakota and our team at Capital Toyota! We are thrilled to hear that Dakota was able to assist you in finding the right vehicle and that the entire process was super easy for you. At Capital Toyota, we strive to provide excellent service and make the car-buying experience enjoyable for our customers. Your satisfaction is our priority, and we're delighted that you had a great experience working with Dakota and the entire team. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you again in the future. Safe travels in your new vehicle, and thank you for choosing Capital Toyota!

November 30, 2023

We searched several dealerships and Capital Toyota went above and beyond to meet our needs . Highly recommended Marco Perez if you’re looking for a vehicle. Friendly , assertive but not pushy. A plus for u More

by tdenton1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us! 🌟 We're thrilled to hear that Capital Toyota exceeded your expectations and went above and beyond to meet your needs. It's fantastic to know that Marco Perez provided a friendly and non-pushy experience during your vehicle search. We appreciate your loyalty as Toyota owners for 23 years! Additionally, we're delighted that Chris Morgan, our financial manager, made the closing process outstanding for you. If there's anything else we can do to enhance your ownership experience or if you have further feedback, please don't hesitate to let us know. We value your recommendation and look forward to serving you for many more years to come.

November 30, 2023

Prompt service, courteous, did my recall work and a 20,000 maintenance. I was very pleased. More

by wlou3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Capital Toyota, Inc. responded

We're delighted to hear that you had a positive experience with our service! 🌟 Prompt and courteous service is a priority for us, and we're glad to have met your expectations while completing your recall work and 20,000-mile maintenance. If there's anything else we can do for you or if you have additional feedback to share, please feel free to let us know. Thank you for choosing us for your automotive needs, and we look forward to serving you in the future.

November 30, 2023

Gary was very courteous and friendly. Explained what my vehicle needed and offered options for future services. More

by mleonard105816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Capital Toyota, Inc. responded

We're pleased to hear that Gary provided you with courteous and friendly service! 🌟 It's wonderful that he took the time to explain your vehicle's needs and offered options for future services. Our goal is to ensure that our customers feel informed and comfortable with the services provided. If there's anything specific you'd like us to know or if you have additional feedback, please feel free to share. We appreciate your business and look forward to serving you for any future automotive needs.

1
...
21
22
23
...
150