Capital Toyota, Inc.

Wonderful people. Very patient and friendly. Thank you for your service! Have a great day! 😊 Very patient and friendly. Thank you for your service! Have a great day! 😊 More

Curry was very personable and down to earth guy! We told him what we were looking for and he made it happen. He exceeded our experience and never once tried to push us to make a decision. Will defin We told him what we were looking for and he made it happen. He exceeded our experience and never once tried to push us to make a decision. Will definitely be a repeat customer! More

So to start this review I honestly don’t trust many people especially at a car dealership. And I have been to many dealerships over the past months and well, this dealership proved me wrong. I can’t people especially at a car dealership. And I have been to many dealerships over the past months and well, this dealership proved me wrong. I can’t begin to tell you what a great experience we had. We went there to look for a new vehicle we had seen online. I didn’t like it. Then we met Jonathon Ailers (the new to Toyota salesman) who listened to what I was looking for in a vehicle. Talk about an honest man with character and integrity. We found that in Jonathon. He was no pressure and really wanted to help us find the vehicle that was right for me. I didn’t think I would buy today but my husband and Jonathon found a 2021 Tacoma for me we liked. Jonathon allowed us to drive the vehicle alone and gave us time to really think about our purchase. The manager Shawn was great, as was the finance gentleman, Chandler. I also want to thank the man who detailed this truck for me. This truck looked brand new. What a great job! In my practice I treated people like my own family. This dealership did the same for me. If you need a new or new to you vehicle this is the dealership for you. Go in and ask for Jonathon Allen’s. You won’t be sorry. Thanks again to everyone. I love my new to me Tacoma! More

I Brought my 2016 Corolla in for water damage. Brody provided the upmost customer service, He got me squared away and ansewered any questions I had. Fast forward a couple of week, i ended up buyi Brody provided the upmost customer service, He got me squared away and ansewered any questions I had. Fast forward a couple of week, i ended up buying a new 24 Tundra which Aaron helped me pick out....Aaron is another amazing individual. I had my disabled 5 year old with me, and Aaron was patient every step of the way. A week after I brought my new truck to have wheel locks put on and a screw pulled out of my sidewall. Brodys Schedule was tight for a saturday. However; He worked his majic and manajed to squeeze me in.... More

Excellent service. Done on time. Clean and neat service area. Waiting period was less. Over all good service Done on time. Clean and neat service area. Waiting period was less. Over all good service More

Always a pleasant experience at Capital Toyota! Best service department in Chattanooga! Thanks Richard Levi! Best service department in Chattanooga! Thanks Richard Levi! More

Always friendly and professional, great and honest advice, wonderful customer service!!! I have used this dealership exclusively for over 20 years. advice, wonderful customer service!!! I have used this dealership exclusively for over 20 years. More

They have always been courteous, efficient, and dependable. The waiting area is very attractive. Bathrooms are clean and beautiful. dependable. The waiting area is very attractive. Bathrooms are clean and beautiful. More

I live in Cleveland, TN but drive to the Chattanooga dealership. The Chattanooga dealership is very organized. I schedule my appointment. I am greeted & out the door within an hour. The Cleveland dealer dealership. The Chattanooga dealership is very organized. I schedule my appointment. I am greeted & out the door within an hour. The Cleveland dealership is unorganized. I have made an appointment & sat in the waiting room for 3 hours. When I left the Cleveland dealership, my low air pressure light came on. I stopped to check my tires’ air pressure. All of my tires had low pressure. One of them was at 19! I did not arrive with this issue. I always leave the Chattanooga dealership pleased. More

I’ve always been pleased in the past, but prices are up and services are down. I bought tires there so that it would be easy to have them rotated when I had my vehicle serviced. I was told after the tires and services are down. I bought tires there so that it would be easy to have them rotated when I had my vehicle serviced. I was told after the tires had been installed and purchased that they no longer did free tire rotation. If they had told me up front I wouldn’t have purchased them there. More