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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,544 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,544 reviews

April 11, 2024

Service dept very friendly and helpful my car was done in less then hour. Would highly recommend Toyota vehicles and service dept. More

by Pandapazhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our service center at Capital Toyota. Providing quick and easy routine maintenance with great customer service is our priority, and we're thrilled that we could meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

April 09, 2024

Prompt and proffessional. Respectfull of my time. Work on my Tacoma was completed within an hor More

by P_melda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Capital Toyota, Inc. responded

Thank you for your feedback! We're delighted to hear that you had a prompt and professional experience at Capital Toyota and that we respected your time during the service on your Tacoma. Providing efficient service while respecting our customers' time is a priority for us, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

April 07, 2024

Will is exceptional at finding the right car fit for you and your needs and personality type. He is very kind, helpful, knowledgeable of the vehicles on the lot and will go above and beyond for her his cust More

by Laurenashley193
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're thrilled to hear that Will provided you with exceptional service at Capital Toyota. Finding the right car to fit your needs and personality is so important, and we're glad that Will went above and beyond to ensure you had a positive experience. We appreciate your recommendation and your kind words about Will's kindness, helpfulness, and knowledge. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

April 07, 2024

We have had nothing but fifteen years of pleasant and solid results from this dealership. Sales, Finance, & service all know their stuff. More

by eddiescott5275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Blevins, Ashley Foster
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Apr 15, 2024 -

Capital Toyota, Inc. responded

Thank you for your loyalty and kind words! We're thrilled to have had the opportunity to serve you for the past fifteen years at Capital Toyota. It's wonderful to hear that our sales, finance, and service teams have consistently provided you with pleasant experiences and solid results. Your satisfaction and trust mean the world to us, and we're grateful for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction for many more years to come!

April 05, 2024

Sister and brother were extremely pleased with the prompt, courteous and competent service that we received. More

by Owner’s Brother Ed
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Capital Toyota, Inc. responded

We're thrilled to hear about the positive experience your sister and brother had at Capital Toyota! Providing prompt, courteous, and competent service is our priority, and we're delighted that we could meet their expectations. If there's anything else we can assist you or your family with, please don't hesitate to reach out. We're here to help in any way we can!

April 05, 2024

Very service oriented and clear on all costs and repair needs. Polite and on time. More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Capital Toyota, Inc. responded

Thank you for your feedback! We're delighted to hear that you found our service at Capital Toyota to be service-oriented and transparent regarding costs and repair needs. Providing clear communication and being punctual are essential aspects of our commitment to excellent customer service. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

April 01, 2024

Timely, very friendly and very efficient. Was finished within stated time. Very nice waiting area More

by dannyrymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Blevins
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Apr 04, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a timely, friendly, and efficient experience at Capital Toyota. It's always our goal to provide prompt service while maintaining a welcoming atmosphere for our valued customers. We're delighted that you found our waiting area to be very nice and that we were able to complete your service within the stated time. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your positive feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Capital Toyota. We look forward to serving you again soon!

March 22, 2024

Easy to work with good people good prices I work odd hours and they were very accommodating. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Capital Toyota, Inc. responded

We're delighted to hear that you had such a positive experience with us! It's fantastic to know that our team made it easy for you to work with us, and we're thrilled that you found our prices fair. Accommodating our customers' schedules, especially those with unconventional hours, is important to us, and we're glad we could meet your needs. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help!

March 21, 2024

Awesome Svc! ! Always have a fast service and great customer service Thanks for taking care of my Toyota More

by ToyotaGirl2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words and for choosing us to take care of your Toyota! We're delighted to hear that you always receive awesome service with us, and we're glad to know that our team provides fast service and excellent customer service. Your satisfaction is our priority, and we appreciate your trust in us. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to ensure your Toyota continues to receive top-notch care!

March 20, 2024

They were very helpful and professional. They told me what I needed to do and explained why. Thank you. Barbara More

by Bhsorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your feedback, Barbara! We're thrilled to hear that our team was helpful, professional, and provided you with clear explanations of what needed to be done and why. Ensuring our customers understand the process and feel confident in their decisions is always our goal. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help!

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