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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,831 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,831 reviews

July 24, 2025

Capital Toyota is great to deal with! Their service department was especially helpful is this situation and went above and beyond to work with me and schedule. The entire staff has alwa More

by EricE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shuford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Eric! We’re truly honored by your kind words and thrilled to hear that our service team went above and beyond to support you. It means the world to us that you felt cared for and accommodated and especially when it came to your schedule. We believe in treating every guest like family, and knowing our entire staff made you feel welcomed and supported is exactly what we strive for. Thank you for being a part of the Capital Toyota family

July 24, 2025

The dealership was fine and they worked with us to bring it to a price that was a little more reasonable price More

by ddesai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your experience with us at Capital Toyota. We're glad to hear that our team was able to work with you to find a price that felt more reasonable and comfortable for you. It's always our goal to ensure every guest feels heard, respected, and supported throughout the car-buying process. If there's anything else we can do to make your ownership experience even better, please don’t hesitate to reach out. We truly appreciate your business and hope you’re enjoying your new vehicle!

July 18, 2025

Bryan is absolutely fantastic. He helped me find exactly what I wanted. And did a phenomenal job at helping us throughout the process. Will definitely come back to see him. More

by Brianna K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
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Jul 22, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! We’re delighted to hear Bryan helped you find exactly what you wanted and made the process smooth and enjoyable. We’ll be sure to share your kind words with him, and we look forward to welcoming you back soon!

July 17, 2025

Luke is a nice guy, he means well, was very positive and gave good advise More

by justinpstrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Capital Toyota, Inc. responded

Thank you for your kind words! We’re glad to hear Luke made a positive impression and offered helpful advice. We’ll be sure to share your feedback with him! We appreciate you choosing Capital Toyota and look forward to serving you again.

July 16, 2025

Luke Hefner was extremely helpful when we bought a new car. Very polite and friendly.- More

by Nancyhayes7478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Nancy! We're so happy to hear that Luke provided such a helpful, polite, and friendly experience during your new car purchase. He truly has a gift for making guests feel comfortable and cared for, and we’ll be sure to pass along your kind words to him! We’re honored you chose Capital Toyota and thrilled to welcome you to our family. Enjoy every mile in your new vehicle and know we’re always here whenever you need us! 🚗✨ Your Capital Toyota Team

July 15, 2025

Bryan and the guys did a great job. All were very nice, polite and helpful More

by terriscruggs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bunch
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Jul 28, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! 💛 We’re thrilled to hear that Bryan and the team took such great care of you. It’s always our goal to make every visit friendly, helpful, and as smooth as possible and it means so much to know you felt that from everyone you interacted with. We’re grateful you chose Capital Toyota and look forward to serving you again down the road!

July 14, 2025

We had a fantastic experience working with Bryan Bunch. From the moment we walked in, he treated us with professionalism, honesty, and respect. He was knowledgeable and helpful without ever being pushy or More

by Sawyer 4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bunch
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Aug 08, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your fantastic experience! We’re thrilled to hear Bryan’s professionalism, honesty, and genuine care made your visit smooth and enjoyable. His dedication to listening and treating every guest with respect truly reflects the spirit of Capital Toyota. We agree — Toyota is lucky to have him, and so are we! We appreciate your kind recommendation and look forward to welcoming you, your family, and friends back anytime.

July 14, 2025

The staff are polite, respectful, ready to help, and very knowledgeable! I really appreciated their support! More

by sprucek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re delighted to hear our team’s politeness, respect, and knowledge made a positive impact on your experience. Supporting our guests with care and expertise is what we strive for every day. We look forward to assisting you again whenever you need us!

July 12, 2025

Bryan was a spectacular and very diligent in getting us what we wanted. I would highly recommend him to anyone looking to purchase a vehicle. More

by randywallace78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
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Jul 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Randy! We’re thrilled to hear that Bryan was spectacular and diligent in helping you find exactly what you wanted. He truly enjoys going the extra mile to make every guest’s experience exceptional. Your recommendation means the world to us, and we’re grateful you chose Capital Toyota!

July 12, 2025

Luke was extremely helpful with our decision to purchase our rav4. He was very kind and respectful. More

by Yayabk1950
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We’re thrilled to hear that Luke was so helpful, kind, and respectful as you made your decision to purchase your new RAV4. He truly enjoys guiding our guests with care and attention every step of the way. Enjoy your new adventure with your RAV4, and please know we’re always here if you need anything!

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