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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

February 25, 2024

Very pleasant and professional made our experience stress free. Went above and beyond to meet our needs. Will diffently recommend Marquita to all my friends and family. Thank you! More

by antoinettegriffith14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

antoinettegriffith14 responded

Very pleased with Marquita

Feb 25, 2024 -

antoinettegriffith14 responded

Thank you

February 23, 2024

Marquita was great. Easy deal, no ridiculous haggling, fair price and did the deal in an hour. More

by dmcyphers
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your experience with Marquita at Capital Toyota! We're thrilled to hear that your car deal was smooth, without haggling, and completed in such a short time. Marquita is a valuable member of our team, and it's wonderful to know she provided you with excellent service. If there's anything more we can assist you with or if you have further feedback, please feel free to reach out. We appreciate your trust and look forward to serving you again!

February 21, 2024

The service we received was excellent and we plan to return in the near future. Mercury Transportation Service thanks you all at Capital Toyota in Cleveland. More

by F_guy04@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Sterzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you received excellent service during your recent visit to Capital Toyota. We're grateful for your feedback and look forward to serving you again in the near future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, The Capital Toyota Team

February 20, 2024

Excellent news service today at Capital Toyota & service advisor Scott L. Everyone was kind and very nice. 5 stars for the dealership. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Capital Toyota, Inc. responded

Dear Jim, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you received excellent service from our team, particularly from Scott L. We strive to provide exceptional service to all our customers, and your feedback reaffirms that we're on the right track. We truly appreciate your 5-star rating and your kind words. If you ever need anything in the future, please don't hesitate to reach out. Looking forward to serving you again! Capital Toyota

February 18, 2024

Gwen always takes care of us every time we need her to. She goes sbove and beyond to make sure we get great service and keeps in contact with me. More

by j.keo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your experience with Gwen! We're delighted to hear that she consistently goes above and beyond to ensure you receive great service. Gwen is indeed a valuable member of our team, and we're thrilled to know that she has made such a positive impact on your experience with us. Your feedback is greatly appreciated, and we look forward to continuing to serve you with the same level of excellence.

February 18, 2024

Used these folks for about a year. Always had good results until last visit. I got charged $ for an oil change and washer fluid resevoir fill. I have called several times and I get tra More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamey Blevins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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February 18, 2024

We were at the Pre-owned building. We couldn’t have had a better experience! Both Curry and Chandler were great! More

by cwygal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

cwygal responded

Curry Stone was great to work with—so kind, courteous, timely and efficient!

February 16, 2024

They did a terrific job on my car. I was out and on my way within forty minutes. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Capital Toyota, Inc. responded

Dear Fred, Thank you for sharing your positive experience with us! We're delighted to hear that we were able to provide you with a terrific job on your car and get you back on the road swiftly. Your satisfaction is important to us, and we appreciate your feedback. If you ever need anything else or have any questions, feel free to reach out. Best regards, The Capital Toyota Team

February 16, 2024

Great dealership, great service department, I highly recommend I highly recommend Capital Toyota for anyone looking to purchase a new car More

by wlittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your glowing recommendation! We're thrilled to hear that you had a great experience with our dealership and service department. Your satisfaction is our top priority, and we're delighted that you highly recommend Capital Toyota for anyone in the market for a new car. If you have any friends or family who could benefit from our services, please don't hesitate to send them our way. We appreciate your support and look forward to serving you again in the future. The Capital Toyota Team

February 16, 2024

Capital Toyota has been our home for buying cars since 2015. We wouldn’t go anywhere else! More

by melmann74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Capital Toyota, Inc. responded

Thank you for your loyalty and trust in Capital Toyota! We're honored to have been your preferred destination for purchasing cars since 2015. Your continued support means the world to us, and we're grateful for the opportunity to serve you. We look forward to continuing to provide you with excellent service and helping you find the perfect vehicles for your needs in the years to come. If there's anything else we can assist you with, please don't hesitate to reach out. The Capital Toyota Team

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