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Capital Toyota, Inc.
Chattanooga, TN
1,621 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,621 reviews
January 07, 2016
Sales rep My wife and I did not have to wait on a sales rep to assist us. Alfred is a courteous and knowledgeable sales rep. I purchased the car July My wife and I did not have to wait on a sales rep to assist us. Alfred is a courteous and knowledgeable sales rep. I purchased the car July More
by robandsyl
Employees Worked With
Alfred Odister
January 07, 2016
Wonderful experience. Dealing with everyone at Capital Toyota was a pleasure. My salesman was very knowledgeable and patient with me as I drove my way through several cars Dealing with everyone at Capital Toyota was a pleasure. My salesman was very knowledgeable and patient with me as I drove my way through several cars before making a decision. I got an excellent deal on my vehicle as well! More
by Kristen
Employees Worked With
January 04, 2016
Always a pleasure to deal with Capital Toyota Patrick Shadrick was very helpful, informative, and made purchasing a new car a pleasure. I always look forward to coming to Capital Toyota to purchas Patrick Shadrick was very helpful, informative, and made purchasing a new car a pleasure. I always look forward to coming to Capital Toyota to purchase or maintain our Toyota vehicles. More
by Timmarie3
December 31, 2015
Helpful and caring Everybody was very kind and helpful, especially Mr. Richard Sherriff, he was very respectful, helpful, caring and understanding. I got a beautiful 201 Everybody was very kind and helpful, especially Mr. Richard Sherriff, he was very respectful, helpful, caring and understanding. I got a beautiful 2016 Toyota Corolla :-). More
by corolla17
Employees Worked With
Richard Sherriff
December 30, 2015
No pressure from the salesman. We basically had a good experience. We did find out; however, that the 2013 Camry we purchased had been in an accident after the fact. We were handed We basically had a good experience. We did find out; however, that the 2013 Camry we purchased had been in an accident after the fact. We were handed the Carfax just as we were going into the finance room. We do believe we got a fair deal, but now we are concerned about how much damage there was to the vehicle and are not sure how to find out. We do like the car and are not disappointed, but the integrity of Capital Toyota in our mind is tarnished somewhat. We accept 50% of the blame. More
by Sport
Employees Worked With
Kevin Anderson, Jose De la Riva
December 28, 2015
Love my new Corolla. I received great service from Patrick without hassle. He treated us like we were family. I have had reservations about purchasing at Capital in the I received great service from Patrick without hassle. He treated us like we were family. I have had reservations about purchasing at Capital in the past but this was a great experience and would definitely recommend Capital. More
by dachshundterri
Employees Worked With
December 26, 2015
Great Experience It is awesome to be serviced by a real person vs " car sales man" Ask for Alicia as soon as you arrive, she is a total jewel/joy! It is awesome to be serviced by a real person vs " car sales man" Ask for Alicia as soon as you arrive, she is a total jewel/joy! More
by Maloneys
Employees Worked With
Alicia Normand
December 24, 2015
Best sales and service ever! Of all the sales personnel I've ever dealt with, Patrick is the best!! He sold me my 2008 Tacoma in January of 2008 and has always made sure I am hap Of all the sales personnel I've ever dealt with, Patrick is the best!! He sold me my 2008 Tacoma in January of 2008 and has always made sure I am happy and my truck well cared for. Any issues I've needed help on -- from paint spilled on the seat to minor collision damage he has been there and helped. About a year ago, I had a sort of immediate need for a used car and asked Patrick for his help. He found the perfect car for us!! A couple of years ago, my daughter needed a new vehicle. Again Patrick had exactly what she needed at the price she needed. She has truly loved her car! I have had excellent service from this dealership as well -- and Richard Levi has been great to work with for all my service needs More
by a70084h
December 24, 2015
Great dealer and sales person I was looking for a 4Runner with specific packages and color combination, which they couldn't find one in stock in the area so they ordered it for me. I was looking for a 4Runner with specific packages and color combination, which they couldn't find one in stock in the area so they ordered it for me. It took about 3 weeks to get here but the vehicle is great and the service I got from the dealer was terrific. I highly recommend Capital Toyota. More
by 4Runner2016
Employees Worked With
Alicia Normand
December 22, 2015
We found the minivan that we wanted at a fair price. We wanted a minivan. We researched most all of the makes and models online and decided which features we wanted. We then began visiting dealerships an We wanted a minivan. We researched most all of the makes and models online and decided which features we wanted. We then began visiting dealerships and test driving the various models. We met a lot of salesmen and asked a lot of questions. We were disappointed to find out that many car salesmen are not very familiar with the cars that they sell. We finally decided that we liked the Toyota Sienna the best by a pretty wide margin and we wanted certain features. We found a very friendly and knowledgeable salesman at Capital Toyota. His name is Patrick Shadrick. He took the time to explain all of the Sienna's features and to teach us how to set them up and how to use them. We bought the Sienna and we love it. If you are looking for a Toyota, we highly recommend Capital Toyota and Patrick Shadrick. More
by WhiteOwl
Employees Worked With
