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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,591 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,591 reviews

August 25, 2016

A very enjoyable experience This dealer has a modern and immaculate salesroom, with pleasant and professional staff. Our salesperson, Alicia Normand, was helpful and efficient, w More

by Judith Schermerhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Aug 25, 2016 -

Capital Toyota, Inc. responded

This is exactly the kind of feedback we strive to achieve, Judith! We could not be happier for you if we tried, knowing that you left here with a great new ride and a smile. Alicia enjoyed getting to know you during your visit, working to make sure you were comfortable and at ease during your stay. We hope you love your new Camry for many years to come, and we look forward to being here for your first service appointment. Congratulations!

August 22, 2016

A proud customer This being my first car purchase , even though i may had been indecisive at times, the saleswoman was every patient with me and was willing to make su More

by Hollywoodnaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Aug 24, 2016 -

Capital Toyota, Inc. responded

We are so excited that you had a great time purchasing your first car! Alicia was happy to make it a memorable experience that will leave you with a smile on your face. You are most welcome to come visit us at any time, and if you have any questions, please be sure to let us know. Congratulations on your new ride, and have a great day!

August 08, 2016

Best Ever The car buying experience I had at Capital Toyota in Chattanooga was the best out of the 20 or so new car purchases I have done. The salesman(Richard More

by Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sherriff
Aug 09, 2016 -

Capital Toyota, Inc. responded

We are glad to know we are the best ever experience you have had in all your car purchases! Our team takes pride in helping our customers have great visits with us that they will remember for many years to come. Richard and our entire staff had a wonderful time getting to know you and your needs so we could help you find the perfect fit to drive home in. Congratulations on your new car, and enjoy!

August 08, 2016

Highlander Purchase So loved the highlander. Our sales person, Alicia Norman was amazing! She was so enthusiastic and just friendly and connected quickly with us. She More

by arannick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Aug 09, 2016 -

Capital Toyota, Inc. responded

You are a wonderful customer! Alicia had a fantastic time helping you to find the right Highlander to match your style. We always strive to put a smile on your face, and hope to see many more smiles. Enjoy hitting the open road in your new car!

August 05, 2016

Toyota Tacoma Alfred Odister made our truck purchase painless and easy! He was honest and straightforward which is something we appreciated as this was my husband's More

by Wagners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
Aug 08, 2016 -

Capital Toyota, Inc. responded

Thank you for the great feedback about your experience! We could not be happier if we tried about your incredible time with Alfred. He loved helping you and making your husband's first new car purchase one to remember. We hope that you love your new ride, and we cannot wait to see you both back in down the road. Congratulations, and enjoy!

August 04, 2016

Pre-owned car purchase Alicia Normand made my car purchase very easy. She is knowledge, organized, efficient and friendly. I HIGHLY recommend her. Alicia will make your c More

by Charella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Aug 04, 2016 -

Capital Toyota, Inc. responded

Way to go on the purchase of your new pre-owned car, Charella! Our goal is to make your search end with us as we help you find the exact fit for your needs, tastes, and wallet. We are lucky to have Alicia with us, as she does a fantastic job ensuring your needs are met. Congratulations on your new car, and please be sure to come see us again!

August 01, 2016

4Runner I had a great experience and am super thrilled with the car we ended up with and we will definitely be coming back to buy our next car from Marquita. More

by wk0783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Aug 04, 2016 -

Capital Toyota, Inc. responded

We couldn't be happier for you and your new ride if we tried! Marquita loved helping take care of your questions and concerns in your search for a new car. We hope you enjoy your 4Runner, and we look forward to working with you at any time down the road!

July 30, 2016

I'm one happy girl Every question I had was answered and since I'm a first time car buyer I wanted the best deal and the best thing that would fit me and she went above More

by Abreeam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Aug 01, 2016 -

Capital Toyota, Inc. responded

Congratulations on the purchase of your first car! We are so happy that you could count on Alicia to help answer your questions, find the perfect fit for your style and wallet, and ensure you left here with a smile on your face. We hope your Tacoma is everything you dreamed it would be and more. Enjoy, and come back soon!

July 23, 2016

Alicia is great!!! I met Alicia at Capital Toyota when I was looking to purchase a Toyota Highlander. Alicia was friendly and helpful. Her product knowledge and customer More

by Alicia's the one 321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jul 25, 2016 -

Capital Toyota, Inc. responded

We are so excited to hear of your great amount of praise for Alicia! We love that she could help make not only you, but also your mother, at ease and comfortable during your purchase experience here at Capital Toyota. We understand the negative vibe that tends to swarm car dealerships, which is why we have such a great team of salespeople and technicians in the service department so that when you visit, you feel at home and valued. We hope that you love your new car and enjoy it for many years to come. If you ever have any additional questions or concerns needing addressed, we will always be here for you every step of the way. Congratulations, and we hope you have a wonderful day!

July 22, 2016

New Prius Three Touring Our experience with Alicia Normand and Capital Toyota was exceptional. We took several visits over several weeks to decide on the vehicle and options More

by Larry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jul 25, 2016 -

Capital Toyota, Inc. responded

Larry, congratulations on your new Prius 3 Touring! We are so thrilled to hear that you could count on Alicia to help answer your questions and concerns throughout your car shopping process. Our team is lucky to have her, and we will be sure to share the shout out so that she knows you had a great time. From everyone here at Capital Toyota, welcome to our family, and enjoy your new set of wheels!

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