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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,492 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,492 reviews

June 02, 2015

On Vacation On vacation, maintenance light came on. Called, no appointment needed in and out in about an hour. Jeremy MC. took great care of us! If your in town a More

by asmith5714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mc.
Jun 03, 2015 -

Capital Toyota, Inc. responded

Thank you for your kind review, Al! We are happy to hear you enjoyed the prompt service experience we pride ourselves on delivering, and we look forward to seeing you again the next time you're in town!

May 26, 2015

2015 Tundra When I went in to purchase my new vehicle, Alicia Normand and Detha Yoder went above and beyond to make sure I was comfortable with my purchase. I ha More

by jharv75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
May 27, 2015 -

Capital Toyota, Inc. responded

You are very welcome, and thank you for your kind review and recommendations! We are happy to hear you enjoyed your car-buying experience with Alicia and Detha, and we look forward to seeing you again for all your future automotive needs!

May 25, 2015

New Truck Purhase Staff was pleasant. The Finance Guy was fantastic.. Very much appreciated his input. They still owe me stuff for my car.. If they make that happen in More

by thereschs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
May 26, 2015 -

Capital Toyota, Inc. responded

Thank you for your kind review! We assure you everything will be provided to you for your new vehicle as soon as we get it. We are happy to hear you enjoyed the no-hassle car-buying experience we pride ourselves on delivering, and we look forward to seeing you again for all your future automotive needs!

May 20, 2015

excellent Experience This is the first car buying experience that I have had since I was widowed 2 + years ago and I must say I received excellent service. I was not in t More

by gmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
May 21, 2015 -

Capital Toyota, Inc. responded

Thank you so much for your kind review and recommendation! We understand how difficult the car-buying experience can be when doing it alone, especially given your saddening circumstances, but we are happy to hear Alfred and Detha's ability to provide the friendly, no-pressure car-buying experience we pride ourselves on delivering made resulted in pleasant interactions for you. We hope to see you again for all your future automotive needs!

April 21, 2015

Never knew car buying was so easy! Everyone one I came into contact with was friendly, professional and kind. It's obvious the company has very high standards. I would not hesitate to More

by Seriously
Customer Service
Recommend Dealer
Yes
Apr 22, 2015 -

Capital Toyota, Inc. responded

Thank you for your kind review! We are happy to hear you enjoyed your interactions with our friendly staff, and we truly appreciate your recommendation! We hope your pleasant experience brings you back to Capital Toyota for all your future automotive needs!

April 08, 2015

Excellent Service The staff was exemplary, answering questions, providing guidance and even having on site refreshments for our family. The sales manager had our vehicl More

by Jon Paul Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wilson
Apr 09, 2015 -

Capital Toyota, Inc. responded

Thank you so much for your kind review, Jon! We are happy to hear you enjoyed the no-hassle car-buying experience we pride ourselves on delivering, and we are glad you family was able to enjoy our comfortable waiting area. We appreciate your valuable feedback, and we look forward to seeing you again for all your future automotive needs!

March 27, 2015

My Amazing Experience With Reta Maynor My first time buying a automobile online without physically interacting and driving. Reta was the best. Reta contacted me within 15 minutes of inquiry More

by dwray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2015 -

Capital Toyota, Inc. responded

Thank you so much for your kind words, David and Latonya, and congratulations on the purchase of your new FJ Cruiser! We pride ourselves on delivering a friendly and informative car-buying experience, and we are happy to hear your interactions with Reta reflected that effort. We truly appreciate your recommendation, and we look forward to seeing you again for all your future automotive needs!

March 24, 2015

Great Experience at Capital Toyota! Patrick Shadrick was my sales representative. He was very knowledgeable about all of the features of the different RAV4 Models that I was interested More

by susanp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2015 -

Capital Toyota, Inc. responded

Thank you for your kind review, Susan, and congratulations on the purchase of your new RAV4! We are glad you enjoyed the no-pressure car-buying experience with Patrick that we pride ourselves on delivering, and we hope to see you again for all your RAV4's routine maintenance!

March 06, 2015

The best experience ever!!! We not only purchased a GREAT vehicle from Capital Toyota, but we also had the best EVER experience at a car dealership. Our sales person Reta Mayn More

by garyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2015 -

Capital Toyota, Inc. responded

Thank you so much for your kind review, Gary! We pride ourselves on treating every one of customers like family during the car-buying process, and we are glad to hear Reta's ability to deliver that resulted in a pleasant experience for you and Inger! We look forward to seeing both of you again for all your future automotive needs!

March 02, 2015

Great Experience and VERY HAPPY Customer!!! I recently purchased a 2014 Camry SE. Rick Boggs (Sales) and Matt Moreland (Finance) made my experience WONDERFUL! Everyone at Capital Toyota was so More

by Debi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Boggs
Mar 03, 2015 -

Capital Toyota, Inc. responded

You are very welcome, Debi, and thank you for your review! On behalf of the entire Capital Toyota family, congratulations on the purchase of your new Camry! We are happy to hear you enjoyed your car-buying experience with Rick and Matt, and we look forward to seeing you again for all your Camry's routine maintenance!

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