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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,528 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,528 reviews

March 08, 2016

Great experience from start! Had a great experience with the salesman from first visit! Very knowledgeable! Not pushy at all! I will be honest I hate looking at cars because I fee More

by tashley12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee, Ed Emerson
Mar 08, 2016 -

Capital Toyota, Inc. responded

Congratulations on your new vehicle! We are happy to have been able to help you to get into the vehicle that best fits your style and your budget. Our sales team strives to provide a comfortable environment to help you make your decision, and Patrick is a great part of ensuring this is possible. We appreciate your business, and look forward to seeing you again soon!

March 06, 2016

Amazing Auto Purchase Experience I had a fantastic auto purchase experience at Capital Toyota. I live in Knoxville and drove down to Chattanooga to get a better deal than I was offere More

by creaseysl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
Mar 07, 2016 -

Capital Toyota, Inc. responded

Scott, thank you for taking the drive down from Knoxville to see us here at Capital Toyota! We truly appreciate your business, as we would not be where we are today without great customers like you. We work hard to make your car buying experience great, helping you find exactly what you are looking for within your budget. Our sales team is always here to help you, as is our service team for any future automotive repairs you may need to come down for. Congratulations on your new Highlander! We look forward to the opportunity to work with you in the future!

March 05, 2016

Pre-owned vehicle problems avoided. We went to Capital Toyota Pre Owned Cars to purchase a minivan. We were confused and upset by the contract at first. Billy Ingram, the Pre Owned man More

by Nixter206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy,Ingram, Billy Ingram
Mar 07, 2016 -

Capital Toyota, Inc. responded

Thank you, Nicholas, for sharing your experience with our team! Your satisfaction is our top priority, and we work hard to make you feel comfortable with the buying process from start to finish. Billy is an essential part of this, working hard to make sure you understand all aspects of your deal. He enjoyed working with you, and will appreciate your compliments. From our team to yours, congratulations on your new vehicle! We look forward to working with you again soon!

March 04, 2016

Great experience From the moment we met Alicia my husband and I both liked how energetic and knowledge she was about the SUV models. She immediately knew the differenc More

by Happy owner of new 4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Mar 07, 2016 -

Capital Toyota, Inc. responded

We are so happy to hear that you enjoyed working with Alicia! She is a great asset to our sales team, continually putting the needs of our great customers, like you, first. Buying a new car can be quite a difficult challenge, so Alicia works hard to make your buying experience less of a headache and more enjoyable. We want you to love your vehicle, and are glad to have been able to find the perfect fit for you in a shorter time than what was originally projected. We hope to have the opportunity to work with you again in the future. In the meantime, enjoy your new 4Runner!

February 28, 2016

Great car great price We were on a mission to find the right car for the right price. We went to every dealership in town to compare cars and pricing. Annmarie worked harde More

by Eddie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 29, 2016 -

Capital Toyota, Inc. responded

Eddie, we appreciate you taking the time to share your feedback with us. We are lucky to have Annemarie as part of our sales team, for she always goes above and beyond to make sure you feel comfortable and relaxed throughout the entire buying process. Your needs and wants are our top priority, and we are glad that we could help you get into the Camry you wanted. Congratulations on your new ride!

February 28, 2016

Excellence Toyota's staff is excellent. I went into the dealership to purchase my daughter a car. The sales agent Alicia provided excellent customer service. She More

by Dena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Feb 29, 2016 -

Capital Toyota, Inc. responded

Thank you, Dena, for sharing your great experience with us! We truly appreciate your business! We work to make your time at our dealership fun and exciting, and are glad that we have been able to do that for you this visit. Alicia is a great asset to our team, continuing to demonstrate how important our great customers, like you, are to our business. We hope that you enjoy your new vehicle, and we look forward to seeing you again for future visits!

February 27, 2016

Positive experience in vehicle purchase! All staff we dealt with were knowledgeable, helpful and friendly. The client advisor was not high pressure but allowed us time to ask questions and More

by Happy Campers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hicks
Feb 29, 2016 -

Capital Toyota, Inc. responded

We are so incredibly happy that you enjoyed the purchase process of your new Highlander! Our team here at Capital Toyota works hard to make sure you are properly taken care of throughout the entire process of your experience, for we understand that buying a new car can be stressful. We hope that you will be back in to see us again for your future automotive needs, but until then, enjoy your new vehicle!

February 15, 2016

Fantastic Experience Capital Toyota was my first car-shopping stop due to the excellent word of mouth reviews. They did not disappoint! Alicia was friendly, knowledgable a More

by Sarah B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Feb 16, 2016 -

Capital Toyota, Inc. responded

Sarah, we are happy that you stopped in to see us! Our team works incredibly hard to make sure that your experience is top notch from start to finish. Alicia and Detha are great assets to our team, continually showing our customers, like you, how much they mean to us and our business. We wish you the best with your new vehicle, and cannot wait to see you back in again. Congratulations!

February 15, 2016

Positive Buying Environment This is the second RAV4 I have leased from Capital Toyota. They do not disappoint! Annmarie was friendly and not pushy (which was important to me). I More

by Leta M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2016 -

Capital Toyota, Inc. responded

Thank you for your continued loyalty with Capital Toyota, Leta! Our team is always happy to assist you in finding the right vehicle that fits your tastes and needs. We are lucky to have both Annemarie and Detha on our team, and will be sure to share your compliments. Congratulations on your second RAV4! Please let us know how we can be of future assistance!

February 11, 2016

Positive Experience from Beginning to End I visited multiple dealers and came back to Capital Toyota because of the value and the great salesman. All of my questions were answered and I never More

by Bev373
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2016 -

Capital Toyota, Inc. responded

This kind of service is exactly what we strive to provide, Bev! Our sales team is fully equipped with the essential skills and tools to make your car shopping experience a memorable one. We want you to feel comfortable with your decision and love the car you choose. Congratulations on your new ride, and we look forward to serving you again soon!

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