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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

December 28, 2015

Love my new Corolla. I received great service from Patrick without hassle. He treated us like we were family. I have had reservations about purchasing at Capital in the More

by dachshundterri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 29, 2015 -

Capital Toyota, Inc. responded

We are happy to learn that you enjoyed your recent buying experience at our dealership! We work hard to get you into the vehicle that suits both your wants, needs, and wallet. Patrick is an excellent member of our team, and enjoyed helping you go home with the vehicle you wanted. We hope that you'll be back in to see us again in the future. From our family to yours, congratulations on your new vehicle!

December 26, 2015

Great Experience It is awesome to be serviced by a real person vs " car sales man" Ask for Alicia as soon as you arrive, she is a total jewel/joy! More

by Maloneys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Dec 28, 2015 -

Capital Toyota, Inc. responded

Thank you for sharing your feedback with us! We are happy to hear that you enjoyed working with Alicia to find the perfect vehicle to drive home in! She will appreciate hearing your compliments. We hope that you enjoy your new ride, and are here for all your future automotive needs!

December 24, 2015

Best sales and service ever! Of all the sales personnel I've ever dealt with, Patrick is the best!! He sold me my 2008 Tacoma in January of 2008 and has always made sure I am hap More

by a70084h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Levi
Jan 07, 2016 -

Capital Toyota, Inc. responded

Thank you for sharing your recent experience with us! We are glad to hear that you enjoy coming back to us for all your automotive needs. Patrick and Richard are great assets to our team, and will appreciate your compliments. We appreciate your loyalty, and look forward to seeing you on your next visit!

December 24, 2015

Great dealer and sales person I was looking for a 4Runner with specific packages and color combination, which they couldn't find one in stock in the area so they ordered it for me. More

by 4Runner2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Dec 28, 2015 -

Capital Toyota, Inc. responded

We love hearing feedback like this! Our sales team is dedicated to finding you the vehicle that you will love. We work hard to listen to your needs and go out of our way to ensure that you are completely satisfied. Thank you for your recommendation and your business, and we hope that you will be back to see us again for all your future automotive needs! Congratulations on your new 4Runner!

December 22, 2015

We found the minivan that we wanted at a fair price. We wanted a minivan. We researched most all of the makes and models online and decided which features we wanted. We then began visiting dealerships an More

by WhiteOwl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2015 -

Capital Toyota, Inc. responded

We love hearing stories like this! Our team understands the importance of being happy with the vehicle purchase you make. Buying a new car is a big commitment, so we work hard to ensure that when you commit to your new vehicle you will not regret it. Patrick is great at working with our customers to truly learn their needs and wants and help ensure those needs and wants are met. We are happy that you chose Capital Toyota, and look forward to being available for you for years to come. Congratulations, and we hope you enjoy your new Sienna!

December 21, 2015

Great Car Buying Experience We came in looking for a suitable replacement to a great family car. Right away we were greeted by a friendly Salesperson who was very professional an More

by Richiefarmer81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2015 -

Capital Toyota, Inc. responded

Thank you for your recommendation of our dealership! We understand that buying a new vehicle, whether new or used, can be a stressful experience. Our goal at Capital Toyota is to relieve that stress and make the process fun and painless. Patrick was happy to help you shop for a replacement to a family car that you can both trust and enjoy. We hope you love your new vehicle, and hope to be able to help you again in the future!

December 21, 2015

Amazing Great customer service, was quick and easy. Chandler Capehart was very easy to work with, courteous and respectful. Worked with me as best as he could More

by CodyW12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curry Stone
Dec 22, 2015 -

Capital Toyota, Inc. responded

Cody, thank you for sharing your feedback about your used car buying experience with us! Our team is proud to have Chandler with us, for he listens to our customers and helps them find the vehicle and deal that works best for their needs and desires. Capital Toyota enjoys making our customers happy, and hope that you will be back so that we can continue to make you happy for years to come. Congratulations on your new vehicle!

December 17, 2015

Awesome Very friendly folks. I never thought nce felt pressured to buy . Patrick was an awesome salesman, very professional. I drove 2 1/2 hrs to purchase a v More

by Matt931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2015 -

Capital Toyota, Inc. responded

Matt, thank you for taking the time to let us know how we're doing! Our team enjoyed working with you to make your new car buying experience easy and enjoyable. Patrick is a great asset to our team, continually going above and beyond expectations to ensure our customers are treated properly. We appreciate you taking the drive over to see us, and look forward to the opportunity to work with you again in the future. Congratulations on your new Tacoma!

December 15, 2015

Easy to work with and friendly The salesman Jose "Pepe" De la Riva was very easy to work with from the beginning to the end of the transaction. He was easy to get in touch with and More

by mforsythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose De la Riva
Dec 16, 2015 -

Capital Toyota, Inc. responded

We appreciate hearing from you! Our sales team is dedicated to providing the best car-buying experience for our customers, and we are glad that you enjoyed working with Jose. He truly demonstrates a commitment to our customers, and will appreciate your compliments. We hope you enjoy your new vehicle, and look forward to working with you again in the future!

December 08, 2015

Awesome experience Steve Wilson was our sales rep and not once did he make me feel as if I was making a deal with the devil! He did everything he could to get me in the More

by Mrstpatterson1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2015 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We were happy to help you get into the vehicle you wanted. Our team is dedicated to your satisfaction, and Steve is a great part of this process. We hope to see you and your family back again soon. Enjoy your new ride!

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