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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,589 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,589 reviews

February 17, 2017

Buying new car Purched two new vehilces within 30 days. Working with Richard was a pleasant experience. Capital toyota is still the best in the south east. Will retu More

by Wynona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employes of the service department are outstanding., Richard Sherriff
Feb 22, 2017 -

Capital Toyota, Inc. responded

Wynona, thanks so much for sharing your valuable feedback with us! It was our pleasure to be able to work with you, and we hope to be able to do it again in the future as well!

February 15, 2017

Great experience. Jake was the difference This was our first experience with Capital Toyota. Jake was our contact from start to finish. He was extremely polite, honest throughout the process, More

by RTate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Wilson
Feb 17, 2017 -

Capital Toyota, Inc. responded

Thanks for sharing about your awesome experience working with Jake! He is a great member of our team and will be happy to hear how much you appreciated his excellent service throughout the buying process. Thank you for choosing Capital Toyota and we hope you'll think of us for all your future car needs!

February 15, 2017

Excellent experience with friendly staff Our sales person, Marco, was very knowledgeable about the car we were looking for, and showed us two lines the LE and XLE. In going through the pricin More

by Gary Pope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2017 -

Capital Toyota, Inc. responded

We're so glad to hear that Marco and the rest of our team took great care and were able to get you into the car you wanted! We greatly appreciate your business and appreciate you taking the time to leave your feedback. Thanks again for choosing Capital Toyota, and we hope to see you back for any of your future car needs!

February 10, 2017

💯 for Alicia normand. Thank you I thank everyone for been so good and friendly I am please with my vehicle no words Alicia and her team got me exactly what I wanted color, and extras More

by Hopejr15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Feb 15, 2017 -

Capital Toyota, Inc. responded

Thank you so much for the recommendation and the kind words. We really appreciate you saying so, and are thrilled to hear you had a great experience with us. It was a pleasure to see and help you get your new vehicle. Congratulations again! We look forward to seeing you again, and hope you have a wonderful day.

February 06, 2017

A repeat experience with the same great results This is my second purchase from this dealership and Patrick Shadrick in three months. I bought my 2017 Camry in late October 2016 and loved this ca More

by Jan Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Capital Toyota, Inc. responded

Jan, we are so sorry to hear about your accident but happy that everyone involved was okay. The 2017 Toyota Camry is IIHS top safety pick for a reason! I have been in an accident myself so I know how very stressful the aftermath can be, and I'm glad to hear that Patrick was there to help you out. Thank you for taking the time to let us know how Patrick and the Capital Toyota team are doing. We appreciate your business and continued loyalty. Please let us know if there is ever anything we can do fo you. We look forward to working with you again in the future (under different circumstances of course!)

January 31, 2017

My experience with Catherine Kuberg, sales rep. My wife and I recently (end of December) purchased a new Highlander at Capital Toyota. We worked with Catherine Kuberg., sales rep. She worked very h More

by toyota lovers
Recommend Dealer
Yes
Employees Worked With
Catherine Kuberg
Feb 01, 2017 -

Capital Toyota, Inc. responded

We're very happy to hear you had a great experience with us! Catherine is one of our best, so it's no surprise she was able to help you find the perfect Highlander. It's great that you could locate one with the exact features you were looking for. We really appreciate the kind words, and great compliments for Catherine. She'll be thrilled to hear them! Enjoy the new Highlander, and let us know if there's anything else we can do for you!

January 26, 2017

Best Price Got the best price, and great financing rates. Everyone was professional and we had a great experience. I set my appointment time was helped when I a More

by Juls74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harrellson, Alicia Normand
Jan 31, 2017 -

Capital Toyota, Inc. responded

Thank you for the great review and for choosing Capital Toyota for your new vehicle purchase. We are glad that you had a great experience and enjoyed working with our staff. We hope you enjoy your new car and look forward to seeing you back at the dealership when routine maintenance time comes around!

January 23, 2017

Best Car Buying Experience Ever! Alicia was awesome!!! She was very patient over the 6 months it took me to buy. Everyone was super friendly during the whole experience!!! I was able More

by fordfocus15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stockton , Alicia Normand, Cedric Elliott
Jan 26, 2017 -

Capital Toyota, Inc. responded

We are so happy to hear that your experience with us was such a great one! We appreciate you taking the time to share it with us, and will be sure to pass your kind words along to Alice. We definitely look forward to working with you again in the future!

January 18, 2017

Very friendly and helpful Justice was a very helpful and patient salesperson. He helped us through the purchasing process, even when we were indecisive, and made sure that our More

by bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Hall
Jan 23, 2017 -

Capital Toyota, Inc. responded

Bobby, thank you so much for taking the time to tell us about your experience with Justice and our sales team. We know getting a new vehicle, can be a lot of work, and we always strive to make it as simple as possible for you. We are glad we could do just that. We want to make sure you get the right car that fits your budget. We really appreciate your business, and hope you will come back and see us again.

January 17, 2017

Pleasant, Easy, and friendly This is the second car that I have purchased with Reta Maynor as my salesperson. She is so nice and genuine. She is very knowledgeable about the vehic More

by TerriD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Jan 18, 2017 -

Capital Toyota, Inc. responded

Thanks so much for all your kind words about Reta! She is a great asset to our team and we will be sure to let her know of your great experiences with her. We appreciate your continued support of our dealership and look forward to helping you find the perfect vehicle for your kids in the future. Thanks again and we hope you are enjoying your new vehicle!

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