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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

April 02, 2016

Excellent Experience Travis Gray was very helpful, he was concerned about our wishes and made the car purchase enjoyable instead of a "chore". He is helping me follow up o More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Emerson, Travis Gray
Apr 04, 2016 -

Capital Toyota, Inc. responded

Thanks, Norm, for letting us know how you enjoyed working with Travis on your recent vehicle purchase! He truly cares about our customers, and is always willing to help out with whatever concerns you may have with your car, now or in the future. Our goal is to provide you a friendly environment where you can always feel welcome. We hope to see you and your new vehicle back again down the road. Congratulations!

March 29, 2016

Patrick is fantastic! I leased my first car 3 years ago. I was in a big bind and Patrick got me the biggest deal. I returned to Patrick yesterday to turn in my passed lease More

by Lynda111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Emerson
Mar 30, 2016 -

Capital Toyota, Inc. responded

We love five star reviews from our five star customers! Thank you for taking the time to let us know about your recent experience working with Patrick. He is great at working with our customers to help them get the best price for your vehicle of interest. We want you to have fun, and hope that you enjoyed working with us for your second vehicle. Congratulations on your new Camry, and we look forward to being there for you for all your future needs!

March 23, 2016

A-Plus Experience I was looking for a Toyota Avalon and I was put in touch with Curry Stone. Doing our conversation about my needs Curry made a favorable impression th More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Curry Stone
Mar 23, 2016 -

Capital Toyota, Inc. responded

Patrick, thank you so much for making the trek up to see us here at Capital Toyota! We understand how important customer service is to making a lasting impression on our customers, so we work hard to ensure that we always provide only the best. Curry is a great asset to our sales team, always willing to go the extra mile to make our customers feel welcome and comfortable. We hope you love your new Avalon, and wish you the best in Lower Alabama. Please let us know how we can be of future assistance for your automotive needs!

March 21, 2016

Capital Toyota Excellent above average dealership I have been visitating this dealership for several months to ascertain what vehicle was best for my needs and wants. I bought my Toyota Camry from thi More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Emerson
Mar 21, 2016 -

Capital Toyota, Inc. responded

We appreciate your loyalty over the years, Doc! Our sales team is always here for you to help you in whatever means necessary as you work towards the purchase of a new vehicle. We hope you still love your Camry today as much as the day you bought it. Thank you for your business, and we look forward to seeing you back in again soon!

March 21, 2016

Experts James and Billy assisted my husband and I with professionalism that ranks high above other dealers we have dealt with in the past. We are happy with o More

by jtsdrogers16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Green and Billy, Billy Ingram, James Green
Mar 21, 2016 -

Capital Toyota, Inc. responded

On behalf of everyone here at Capital Toyota, thank you for your business! We are glad that you enjoyed working with James and Billy as much as they enjoyed helping you into the vehicle that fits your style. We look forward to seeing the two of you back in again for all of your future automotive needs. Congratulations on your new ride!

March 20, 2016

Looking for a Tacoma Steve Clark was our sales person. He went above and beyond to get us the Tacoma we wanted. We have never had a sales person do this before. We will More

by j.keo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Clark, Steve Clark
Mar 21, 2016 -

Capital Toyota, Inc. responded

Thank you for your positive review! We work hard to make your purchase process simple and stress-free. Steve is a great part of this, and enjoyed working with you to get you into the truck that you wanted. Our team looks forward to seeing both you and your Tacoma in again down the road. Thank you, again, and enjoy your new ride!

March 20, 2016

Our experience purchasing a used vehicle. Never owned a Toyota so my wife and I thought we would test drive a couple of vehicles. Salesperson met us in the lot and asked questions in regards More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chandler Capehart
Mar 21, 2016 -

Capital Toyota, Inc. responded

Ed, thank you so much for sharing your positive story with us and other customers, like you! Our top priority at Capital Toyota is to provide you a comfortable, friendly environment in which you can make an educated decision on a vehicle that is right for your needs and for your budget, too. Chandler is a great asset to our sales team, and thoroughly enjoyed making sure both you and your wife had all the tools and experiences needed for you to make a decision that the both of you can be happy with for years to come. We understand how difficult buying a new vehicle can be and work hard to ensure that this is a place where you can always feel welcome as part of our family. We look forward to having the opportunity to serve both you and your wife as we continue to take care of you for years to come. On behalf of everyone here at the Capital Toyota organization, congratulations on your new vehicle!

March 09, 2016

Very Pleasant Alicia was very friendly and professional. The new purchase transaction was a breeze. Found exactly what we were looking for and the price was even More

by Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Mar 10, 2016 -

Capital Toyota, Inc. responded

We are so glad that you were able to find exactly what you were looking for! Our team is lucky to have Alicia with us, for she works hard to help you get the perfect vehicle at a great price. Thank you so much for coming to see us, and we can't wait to see you again soon. Congratulations!

March 08, 2016

Great experience from start! Had a great experience with the salesman from first visit! Very knowledgeable! Not pushy at all! I will be honest I hate looking at cars because I fee More

by tashley12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee, Ed Emerson
Mar 08, 2016 -

Capital Toyota, Inc. responded

Congratulations on your new vehicle! We are happy to have been able to help you to get into the vehicle that best fits your style and your budget. Our sales team strives to provide a comfortable environment to help you make your decision, and Patrick is a great part of ensuring this is possible. We appreciate your business, and look forward to seeing you again soon!

March 06, 2016

Amazing Auto Purchase Experience I had a fantastic auto purchase experience at Capital Toyota. I live in Knoxville and drove down to Chattanooga to get a better deal than I was offere More

by creaseysl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
Mar 07, 2016 -

Capital Toyota, Inc. responded

Scott, thank you for taking the drive down from Knoxville to see us here at Capital Toyota! We truly appreciate your business, as we would not be where we are today without great customers like you. We work hard to make your car buying experience great, helping you find exactly what you are looking for within your budget. Our sales team is always here to help you, as is our service team for any future automotive repairs you may need to come down for. Congratulations on your new Highlander! We look forward to the opportunity to work with you in the future!

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