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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,589 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,589 reviews

March 04, 2017

Above Average Service and Competitive Pricing! Was very satisfied and happy with the service of my dealer, Fred Fortson. He was gracious enough to pick up my husband and son from the airport since More

by mmay1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
Mar 09, 2017 -

Capital Toyota, Inc. responded

We're glad to hear you were satisfied with the service you received from Fred! It's great to know that he was so accommodating for you and your husband. However, we're sorry ot hear that you weren't happy with the final price of the vehicle. Feel free to give us a call and we'd be happy to listen. Thank you for the positive review, enjoy your new vehicle!

March 03, 2017

Another Prius Richard Sheriff was very helpful and did not pressure me to purchase my second Prius. He spent time explaining how the new technology has been update More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sherriff
Mar 09, 2017 -

Capital Toyota, Inc. responded

That's what we like to hear, Gwen! It's good to know that Richard answered all your questions and met your needs. That level of customer service is what we're all about. Thank you for the great review, and congratulations on your new Prius!

March 01, 2017

Purchase of 2017 Highlander Our salesman, Richard Sheriff, was very knowledgeable and helpful. He spent a lot of time explaining all of the car's features and even met us on his More

by highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Reno, Richard Sherriff
Mar 03, 2017 -

Capital Toyota, Inc. responded

Thank you for your recommendation and kind words about Richard! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have. Enjoy your new Highlander!

February 28, 2017

Purchased New 2017 Rav 4 Xle We have been purchasing cars from Bob Mckameys Capital Toyota Dealerahip since 1988. From our first purchase to our Latest and new vehicle todaY. Ed E More

by Gobey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Emerson, Travis Gray, Brad Doty
Mar 03, 2017 -

Capital Toyota, Inc. responded

That is great to hear! Thank you for taking the time to fill us in on your positive experience with us. Your feedback helps us strive to improve each time a customer walks through our door. We're thrilled to know that you were satisfied with your visit. Come back and see us for any of your future car needs. Enjoy that new RAV4! Take care!

February 27, 2017

Superb service This is the 2nd vehicle we have purchased from Brad Doty! He is honest, on the ball and a straight shooter. We didn't even have to negotiate because h More

by Officerwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Mar 01, 2017 -

Capital Toyota, Inc. responded

Thanks for the review and for choosing us at Capital Toyota! We hope you are enjoying your new vehicle and are glad to hear that you had a great buying experience working with Brad! Stop back into the dealership when routine maintenance time comes around.

February 25, 2017

Best experience ever Alicia Normand went above and beyond to help us get the exact car we wanted. She was very professional and knowledgeable. It was the best car buying e More

by Jwelbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Mar 01, 2017 -

Capital Toyota, Inc. responded

Thanks for the review and for choosing Capital Toyota for the purchase of your new vehicle! We are glad that Alicia and team were able to provide you the best car buying experience that you have had! Let us know how we can help you and your vehicle best in the future!

February 24, 2017

car purchase Very good experience, Brad was very cordial and friendly and very helpful in helping us to make a decision on purchasing a used vehicle that was in ou More

by wood turner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Mar 01, 2017 -

Capital Toyota, Inc. responded

Thanks for choosing Capital Toyota for your recent purchase! We are glad that Brad was friendly and helpful in getting you the perfect used car! We hope to see you again when routine maintenance time comes around!

February 23, 2017

Most accommodating! Alicia Normand sought us out one cold, nasty day as we were perusing the car lot - she was helpful with information but not "pushy". We then sought h More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Feb 28, 2017 -

Capital Toyota, Inc. responded

Alicia is a big part of our team and we're pleased to her that all of her hard work is paying off in the eyes of our customers, Judy! Congrats on your new car and please let us know f there is anything else we can do for you! We hope you'll think of us in the future for any of your automotive needs!

February 18, 2017

Extra Mile at Capital A new car, a 2017 Camry! I spent some time at Capital Toyota yesterday with Patrick Shadrick who helped me through all the steps. It started when he m More

by Katy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Peace
Feb 22, 2017 -

Capital Toyota, Inc. responded

Katy, we're so glad that you chose us to be the ones to guide you through the buying process! We are thrilled to hear that you were so happy with your experience, and we hope you'll let us know if there is ever anything else at all that we can do for you!

February 17, 2017

Great, no hassle experience! I've been in many dealerships in many states in my life, and this was hands down the most hassle-free and pleasant car buying experience ever. I would More

by Me&Sandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reno , Cedric Elliott, Brad Doty
Feb 22, 2017 -

Capital Toyota, Inc. responded

We so appreciate you taking the time to share your awesome experience with us! We are thrilled to have been able to help you find the vehicle of your dreams, and we will be sure to pass your compliments along to Brad and Mike! We already look forward to working with you again in the future.

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