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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

August 04, 2016

Pre-owned car purchase Alicia Normand made my car purchase very easy. She is knowledge, organized, efficient and friendly. I HIGHLY recommend her. Alicia will make your c More

by Charella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Aug 04, 2016 -

Capital Toyota, Inc. responded

Way to go on the purchase of your new pre-owned car, Charella! Our goal is to make your search end with us as we help you find the exact fit for your needs, tastes, and wallet. We are lucky to have Alicia with us, as she does a fantastic job ensuring your needs are met. Congratulations on your new car, and please be sure to come see us again!

August 01, 2016

4Runner I had a great experience and am super thrilled with the car we ended up with and we will definitely be coming back to buy our next car from Marquita. More

by wk0783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2016 -

Capital Toyota, Inc. responded

We couldn't be happier for you and your new ride if we tried! Marquita loved helping take care of your questions and concerns in your search for a new car. We hope you enjoy your 4Runner, and we look forward to working with you at any time down the road!

July 30, 2016

I'm one happy girl Every question I had was answered and since I'm a first time car buyer I wanted the best deal and the best thing that would fit me and she went above More

by Abreeam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Aug 01, 2016 -

Capital Toyota, Inc. responded

Congratulations on the purchase of your first car! We are so happy that you could count on Alicia to help answer your questions, find the perfect fit for your style and wallet, and ensure you left here with a smile on your face. We hope your Tacoma is everything you dreamed it would be and more. Enjoy, and come back soon!

July 23, 2016

Alicia is great!!! I met Alicia at Capital Toyota when I was looking to purchase a Toyota Highlander. Alicia was friendly and helpful. Her product knowledge and customer More

by Alicia's the one 321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jul 25, 2016 -

Capital Toyota, Inc. responded

We are so excited to hear of your great amount of praise for Alicia! We love that she could help make not only you, but also your mother, at ease and comfortable during your purchase experience here at Capital Toyota. We understand the negative vibe that tends to swarm car dealerships, which is why we have such a great team of salespeople and technicians in the service department so that when you visit, you feel at home and valued. We hope that you love your new car and enjoy it for many years to come. If you ever have any additional questions or concerns needing addressed, we will always be here for you every step of the way. Congratulations, and we hope you have a wonderful day!

July 22, 2016

New Prius Three Touring Our experience with Alicia Normand and Capital Toyota was exceptional. We took several visits over several weeks to decide on the vehicle and options More

by Larry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jul 25, 2016 -

Capital Toyota, Inc. responded

Larry, congratulations on your new Prius 3 Touring! We are so thrilled to hear that you could count on Alicia to help answer your questions and concerns throughout your car shopping process. Our team is lucky to have her, and we will be sure to share the shout out so that she knows you had a great time. From everyone here at Capital Toyota, welcome to our family, and enjoy your new set of wheels!

July 16, 2016

used car purchase I bought my last two cars through Alicia and she made my buying experience easy and was extremely helpful! I would recommend her to others. I had a gr More

by Linda Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jul 18, 2016 -

Capital Toyota, Inc. responded

Linda, we are happy to know that you can count on Alicia to take care of your car buying needs! We are always here for you, day or night, and hope you love your last two vehicles. Congratulations, and stop by to visit us anytime!

July 15, 2016

ALWAYS HELPFUL THE DEALERSHIP IS ALWAYS TOP NOTCH!! THEY ARE WELCOMING AND EAGER TO PLEASE. I LOVE THE SALES TEAM AND THE SERVICE DEPT IS ALWAYS A PLEASURE TO DEAL More

by Karenann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE IN FANANCE WAS VERY KNOWLEDGEABLE AND MADE ME FEEL COMFORTABLE!, Alfred Odister, Ed Emerson
Jul 18, 2016 -

Capital Toyota, Inc. responded

We are proud to have you as our great customer and serve both you and your Toyota at any time! Thank you for letting us know how we are doing, as it really helps us continue to reach for excellence in all that we do. We appreciate your continued loyalty, and hope to continue working with you for years to come!

July 13, 2016

Wonderful buying experience This was my second car purchase with Alfred Odister. He is very knowledgable of the vehicles and made the buying process easy and enjoyable. I would More

by j900nm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
Jul 13, 2016 -

Capital Toyota, Inc. responded

Thank you for letting us know how much you enjoyed working with Alfred! We are glad that we were able to help you into a second car that suits both your style and your wallet. We hope that you love your new set of wheels, and come back to see us again soon. Congratulations!

June 27, 2016

We love Capital Toyoyta We had an awesome experience last Thursday when we bought our new 4Runner! The entire team worked well together and with us to get the best deal. We h More

by Babyseth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deatha Yoder in finance was a pleasure to work with also , Ed Emerson, Alicia Normand
Jun 30, 2016 -

Capital Toyota, Inc. responded

Congratulations on your new 4Runner! We are glad that you enjoyed working with our team to help you find exactly the right fit for you and your family. When the time comes for your child to need a vehicle, we will definitely be here to help take care of your needs. Thank you for your business, and congratulations, again!

June 10, 2016

A great staff of people to work with! I needed help with my 4 runner about an year and half ago and from the time I called and and got there with my vehicle I had the most friendly people More

by 2015 Venza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, and Detha Thank You! These people are not in sales
Jun 10, 2016 -

Capital Toyota, Inc. responded

We are so excited to hear of your great story working with us over the past few years. Our team is always here for you, day or night. We understand your apprehension with getting into a new vehicle, which is why we work so hard to make your experience in all of our departments simple and enjoyable. Betsy will love to hear that you enjoy working with her when you come to visit, as she always goes above and beyond to ensure our customers feel welcomed. If you ever need anything, please don't hesitate to let any of us know, as we are here for you. Congratulations on your new ride, and be sure to come back and see us anytime!

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