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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,530 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,530 reviews

December 15, 2016

Toyata experience I have been using Capital Toyota for many years their product is above average in quality and the service department is quite good, sales people are a More

by walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sherriff
Dec 20, 2016 -

Capital Toyota, Inc. responded

Thank you for the nice review! We are always striving to give our customers the best experience possible. Thank you for your loyalty, and we look forward to seeing you at Capital Toyota in the future!

December 14, 2016

Loved my experience at Capital Toyota I recently bought a used Highlander from Capital Toyota. They made my experience one I will not soon forget. Catherine and Jim worked hard to make su More

by Sandie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Catherine Kuberg
Dec 14, 2016 -

Capital Toyota, Inc. responded

Sandie, Thank you so much for your gracious review. We are very grateful that you chose to purchase your Highlander with us. It is our priority to make sure our customers feel welcome and comfortable throughout the entire car-buying process! Let us know if there is anything we can do in the future, and be sure to come see us again!

December 11, 2016

Five Star Service Exceptional experience. Will be recommending this dealer to friends, family and others. Purchased a new car with the assistance of Marco and he was More

by Cidney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2016 -

Capital Toyota, Inc. responded

Congrats on the new Toyota! We are so glad you had such an exceptional car buying experience! Marco always does an excellent job helping our customers find exactly what they want, so we are glad that you got to work with him! Don't hesitate to stop by with any more questions you might have. We are always happy to help!

December 10, 2016

Awesome experinece I searched the internet for a Toyota Tacoma truck and visited other dealerships but I not only found the truck that I was look for at Capital Toyota b More

by truckguy58
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand, Cedric Elliott
Dec 12, 2016 -

Capital Toyota, Inc. responded

Thanks for the kind review! We are so happy that you had a great, no hassle experience buying your Tacoma at Capital Toyota! We pride ourselves in going above and beyond our customer's needs, so hearing your glowing review is music to our ears! Alicia, Cedric, and Michael will be happy to hear you had such a good experience working with them! We hope to see you back soon!

December 09, 2016

First Toyota at Capital Great service and attention. Jeremy went the extra mile to get me a great deal. Friendly, courteous and would highly recommend. I am coming back for s More

by FJCampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Capital Toyota, Inc. responded

Thanks for taking the time to leave a positive review! We're thrilled you had a great time working with Jeremey and we are excited to see you back for all your service needs! Enjoy your new Toyota!

December 07, 2016

BEST OF THE BEST- HANDS DOWN! I am a repeat customer for a reason! I recently had a leased car that ended and I was put in a conflicting situation. I walked in the dealership witho More

by Kristen Vidal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Alfred Odister
Dec 09, 2016 -

Capital Toyota, Inc. responded

Thank so much for taking the time to leave your positive review, Kristen. It was absolutely our pleasure to work with you! Here at Capital Toyota, we go to great lengths to ensure the best possible experience for our customers, so it is rewarding to hear you had such a great experience! Thank you for your repeat business, and we are excited to keep you in out Toyota family!

December 05, 2016

Repeat customer My experience of new car and SUV purchases have been enjoyable with no complaints. The service has always been thorough and the staff has always been More

by linda658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 06, 2016 -

Capital Toyota, Inc. responded

Linda, we are so glad to hear that you have always enjoyed your experiences at Capital Toyota! We strive to deliver the very best experience to all our customers, so it is rewarding to hear your feedback! We look forward to your next visit to Capital Toyota.

December 05, 2016

Great salesman! Lousy financial advice. I had a nonpushy salesman to help me make a decision about a used vehicle. The gentleman in the financial office was the epitome of a fast talking sal More

by Ellen Larson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2016 -

Capital Toyota, Inc. responded

Thank you for sharing your feedback with us Ellen! We are so glad to hear you had a great experience with Marco! We are however sorry to hear that your experience with the finance department didn't quite meet your expectations. We take your concerns very seriously and are always looking to improve the car buying experience. Thank you for your business, and hope to see you come back to Capital Toyota soon!

December 02, 2016

GREAT Always great service - I have used them for many years as we have owned many toyota's and scion over the years - they are always attentive to our need More

by Karen Beam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
Dec 06, 2016 -

Capital Toyota, Inc. responded

Thanks for leaving a review Karen! We are thrilled to have you as a loyal customer, and always happy to help service your vehicle! We look forward to seeing you at Capital Toyota during your next visit!

December 02, 2016

Great Service Dept Service Dept staff is helpful, knowledgeable, and friendly. The waiting room is really nice with a great selection of refreshments while you wait. WiF More

by mvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris?
Dec 06, 2016 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a review! At Capital Toyota, we go to great lengths to ensure the best possible experience for our customers, so it is rewarding to hear you had such a great experience! We hope to see you again at Capital Toyota!

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