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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

December 09, 2016

First Toyota at Capital Great service and attention. Jeremy went the extra mile to get me a great deal. Friendly, courteous and would highly recommend. I am coming back for s More

by FJCampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Capital Toyota, Inc. responded

Thanks for taking the time to leave a positive review! We're thrilled you had a great time working with Jeremey and we are excited to see you back for all your service needs! Enjoy your new Toyota!

December 07, 2016

BEST OF THE BEST- HANDS DOWN! I am a repeat customer for a reason! I recently had a leased car that ended and I was put in a conflicting situation. I walked in the dealership witho More

by Kristen Vidal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Alfred Odister
Dec 09, 2016 -

Capital Toyota, Inc. responded

Thank so much for taking the time to leave your positive review, Kristen. It was absolutely our pleasure to work with you! Here at Capital Toyota, we go to great lengths to ensure the best possible experience for our customers, so it is rewarding to hear you had such a great experience! Thank you for your repeat business, and we are excited to keep you in out Toyota family!

December 05, 2016

Repeat customer My experience of new car and SUV purchases have been enjoyable with no complaints. The service has always been thorough and the staff has always been More

by linda658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 06, 2016 -

Capital Toyota, Inc. responded

Linda, we are so glad to hear that you have always enjoyed your experiences at Capital Toyota! We strive to deliver the very best experience to all our customers, so it is rewarding to hear your feedback! We look forward to your next visit to Capital Toyota.

December 05, 2016

Great salesman! Lousy financial advice. I had a nonpushy salesman to help me make a decision about a used vehicle. The gentleman in the financial office was the epitome of a fast talking sal More

by Ellen Larson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2016 -

Capital Toyota, Inc. responded

Thank you for sharing your feedback with us Ellen! We are so glad to hear you had a great experience with Marco! We are however sorry to hear that your experience with the finance department didn't quite meet your expectations. We take your concerns very seriously and are always looking to improve the car buying experience. Thank you for your business, and hope to see you come back to Capital Toyota soon!

December 02, 2016

GREAT Always great service - I have used them for many years as we have owned many toyota's and scion over the years - they are always attentive to our need More

by Karen Beam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
Dec 06, 2016 -

Capital Toyota, Inc. responded

Thanks for leaving a review Karen! We are thrilled to have you as a loyal customer, and always happy to help service your vehicle! We look forward to seeing you at Capital Toyota during your next visit!

December 02, 2016

Great Service Dept Service Dept staff is helpful, knowledgeable, and friendly. The waiting room is really nice with a great selection of refreshments while you wait. WiF More

by mvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris?
Dec 06, 2016 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a review! At Capital Toyota, we go to great lengths to ensure the best possible experience for our customers, so it is rewarding to hear you had such a great experience! We hope to see you again at Capital Toyota!

November 29, 2016

new vehicle purchase Alicia Normand was the sales person and did an fantastic job helping me find and purchase my 2016 Tacoma. Helped me find what I was looking for and co More

by tacoma jeff58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Dec 06, 2016 -

Capital Toyota, Inc. responded

Jeff, we are so glad you enjoyed your car buying experience at Capital Toyota! Alicia and the rest of the Sales team pride themselves in helping our customers find a vehicle that's the perfect fit for them! Congratulations on your new Tacoma! We hope to see you again in the future!

November 29, 2016

Five Star Experience!! I don't ever do this kind of thing but... I have to share with my community how amazing it was to work with Jeremy Wright at Capital Toyota. It was a More

by AMR56
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2016 -

Capital Toyota, Inc. responded

Thank you so much Alissa for taking the time to let people know about your experience at Capital Toyota! We really do pride ourselves in making the car buying experience a painless one, so hearing how you enjoyed your time working with Jeremy brings us great joy! We hope you love your new car and look forward to seeing you in the future!

November 19, 2016

Fabulous client advisor, great cars They were most accomodating in providing us choices within our budget. Clean, inviting, comfortable facilities. Their friendliness was as warm and rea More

by Kati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deidre, Alfred Odister
Nov 23, 2016 -

Capital Toyota, Inc. responded

Thanks, Kati, for taking the time to share your great review with our team! We were thrilled to help offer you the quality buying experience you deserve when shopping for a new car. We hope you love your new ride, and look forward to working with you again in the future!

November 15, 2016

Great overall experience! Patrick at Capital Toyota in Chattanooga matched the Atlanta market's prices on our 2017 Sienna and included super low interest financing and rebates More

by JOSHUA LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2016 -

Capital Toyota, Inc. responded

Thank you so much, Joshua, for taking the time to share your great feedback with us! We are always happy to hear of the great things our sales associates are doing to make your purchase remarkable. Patrick was happy to help match Atlanta's price for your new 2017 Sienna and ensure you knew the ins and outs of your vehicle prior to departure. Congratulations on your new purchase, and have a fantastic weekend!

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