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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,399 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,399 reviews

January 03, 2016

Always a pleasure to deal with Capital Toyota Patrick Shadrick was very helpful, informative, and made purchasing a new car a pleasure. I always look forward to coming to Capital Toyota to purchas More

by Timmarie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Reno
Jan 04, 2016 -

Capital Toyota, Inc. responded

We love hearing from our happy customers like you! We are so glad that Patrick was able to get you into the vehicle of your choice and make your car buying experience a smooth one. Our team is happy to know that you enjoy coming to see us as much as we enjoy helping you. Congratulations on your new ride, and we will see you next time!

December 31, 2015

Helpful and caring Everybody was very kind and helpful, especially Mr. Richard Sherriff, he was very respectful, helpful, caring and understanding. I got a beautiful 201 More

by corolla17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Sherriff
Jan 04, 2016 -

Capital Toyota, Inc. responded

We love hearing feedback like this! We are so happy that you enjoyed working with Richard, for he is a great member of our team. Our goal is to provide you the necessary tools to help you make the right decision about your new vehicle. We hope that you enjoy your new Corolla! Please let us know how we can help you in the future!

December 30, 2015

No pressure from the salesman. We basically had a good experience. We did find out; however, that the 2013 Camry we purchased had been in an accident after the fact. We were handed More

by Sport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Jose De la Riva
December 28, 2015

Love my new Corolla. I received great service from Patrick without hassle. He treated us like we were family. I have had reservations about purchasing at Capital in the More

by dachshundterri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 29, 2015 -

Capital Toyota, Inc. responded

We are happy to learn that you enjoyed your recent buying experience at our dealership! We work hard to get you into the vehicle that suits both your wants, needs, and wallet. Patrick is an excellent member of our team, and enjoyed helping you go home with the vehicle you wanted. We hope that you'll be back in to see us again in the future. From our family to yours, congratulations on your new vehicle!

December 26, 2015

Great Experience It is awesome to be serviced by a real person vs " car sales man" Ask for Alicia as soon as you arrive, she is a total jewel/joy! More

by Maloneys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Dec 28, 2015 -

Capital Toyota, Inc. responded

Thank you for sharing your feedback with us! We are happy to hear that you enjoyed working with Alicia to find the perfect vehicle to drive home in! She will appreciate hearing your compliments. We hope that you enjoy your new ride, and are here for all your future automotive needs!

December 24, 2015

Great dealer and sales person I was looking for a 4Runner with specific packages and color combination, which they couldn't find one in stock in the area so they ordered it for me. More

by 4Runner2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Dec 28, 2015 -

Capital Toyota, Inc. responded

We love hearing feedback like this! Our sales team is dedicated to finding you the vehicle that you will love. We work hard to listen to your needs and go out of our way to ensure that you are completely satisfied. Thank you for your recommendation and your business, and we hope that you will be back to see us again for all your future automotive needs! Congratulations on your new 4Runner!

December 23, 2015

Best sales and service ever! Of all the sales personnel I've ever dealt with, Patrick is the best!! He sold me my 2008 Tacoma in January of 2008 and has always made sure I am hap More

by a70084h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Levi
Jan 07, 2016 -

Capital Toyota, Inc. responded

Thank you for sharing your recent experience with us! We are glad to hear that you enjoy coming back to us for all your automotive needs. Patrick and Richard are great assets to our team, and will appreciate your compliments. We appreciate your loyalty, and look forward to seeing you on your next visit!

December 21, 2015

Amazing Great customer service, was quick and easy. Chandler Capehart was very easy to work with, courteous and respectful. Worked with me as best as he could More

by CodyW12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curry Stone
Dec 22, 2015 -

Capital Toyota, Inc. responded

Cody, thank you for sharing your feedback about your used car buying experience with us! Our team is proud to have Chandler with us, for he listens to our customers and helps them find the vehicle and deal that works best for their needs and desires. Capital Toyota enjoys making our customers happy, and hope that you will be back so that we can continue to make you happy for years to come. Congratulations on your new vehicle!

December 21, 2015

Great Car Buying Experience We came in looking for a suitable replacement to a great family car. Right away we were greeted by a friendly Salesperson who was very professional an More

by Richiefarmer81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2015 -

Capital Toyota, Inc. responded

Thank you for your recommendation of our dealership! We understand that buying a new vehicle, whether new or used, can be a stressful experience. Our goal at Capital Toyota is to relieve that stress and make the process fun and painless. Patrick was happy to help you shop for a replacement to a family car that you can both trust and enjoy. We hope you love your new vehicle, and hope to be able to help you again in the future!

December 21, 2015

We found the minivan that we wanted at a fair price. We wanted a minivan. We researched most all of the makes and models online and decided which features we wanted. We then began visiting dealerships an More

by WhiteOwl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2015 -

Capital Toyota, Inc. responded

We love hearing stories like this! Our team understands the importance of being happy with the vehicle purchase you make. Buying a new car is a big commitment, so we work hard to ensure that when you commit to your new vehicle you will not regret it. Patrick is great at working with our customers to truly learn their needs and wants and help ensure those needs and wants are met. We are happy that you chose Capital Toyota, and look forward to being available for you for years to come. Congratulations, and we hope you enjoy your new Sienna!

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