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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

May 14, 2024

Service department is well run and efficient. Had me out quickly for my oil change. More

by jimbow1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Capital Toyota, Inc. responded

Thank you for your wonderful review! We're delighted to hear that our service department is well run and efficient, and that we were able to get you in and out quickly for your oil change. Your satisfaction is our top priority, and we look forward to serving you again.

May 13, 2024

Luis did a great job getting my vehicle in and serviced extremely fast and efficient. Great service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're thrilled to hear that Luis provided you with fast and efficient service for your vehicle. Providing great service is always our priority, and we're delighted that we could meet your expectations. If you ever need anything else, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

May 08, 2024

Chris Smith is very knowledgeable and always helpful with anything we need. We love doing business with Capital Toyota. The collison center does great work on damaged cars. We were involved in an accident an More

by mandy.burks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Capital Toyota, Inc. responded

Thank you for your glowing review! We're thrilled to hear about your positive experiences with Chris Smith and our collision center. Providing knowledgeable and helpful service is always our aim, and we're delighted that we could make your car look brand new after the accident. Your recommendation means a lot to us, and we're grateful for your continued business. If you ever need anything else, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

May 07, 2024

Scott L. at Capital Toyota is excellent in knowledge and customer service. Great experience, and fast service. More

by 1975jkmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Capital Toyota, Inc. responded

Thank you for taking the time to recognize Scott L. and sharing your positive experience with us! We're delighted to hear that he provided you with excellent knowledge and top-notch customer service. Delivering fast and efficient service is always our goal, and we're thrilled that Scott ensured your visit was nothing short of exceptional. We truly appreciate your kind words and look forward to serving you again at Capital Toyota!

May 06, 2024

They always provide good, prompt thorough service. All employees are always polite, helpful and knowledgeable More

by christinehood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Capital Toyota, Inc. responded

Thank you for your kind words! Providing good, prompt, and thorough service is our top priority, and we're thrilled to hear that we've met your expectations. We take great pride in our team's dedication to being polite, helpful, and knowledgeable, and it's wonderful to know that their efforts have made a positive impact on your experience with us. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service at Capital Toyota!

May 06, 2024

Curry was the best sales man we have ever worked with. Straight forward and honest making it a pleasant buying experience. More

by Hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Toyota-GR
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Capital Toyota, Inc. responded

Thank you for your glowing praise of Curry! We're delighted to hear that he provided you with such an outstanding car-buying experience. Being straightforward and honest are qualities we value greatly in our team members, and it's wonderful to know that Curry exemplified these traits during your interaction. We appreciate your business and look forward to serving you again in the future at Capital Toyota!

May 02, 2024

Friendly service department. Service Tech honors your appts and wait time is at a minimum.. More

by Susanbasham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your experience with our service department! We're delighted to hear that you found our team to be friendly and that our service technician honored your appointments while keeping wait times to a minimum. Providing efficient and reliable service is a top priority for us at Capital Toyota. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again!

April 26, 2024

Will made the car purchasing process easy. He was knowledgeable and answered all my questions. I Never felt pressured. Highly recommend. More

by debbiecentek
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience with Will during the car purchasing process! We're thrilled to hear that he made everything easy for you, providing knowledgeable answers to your questions without any pressure. Your recommendation means the world to us, and we're grateful for your kind words. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help however we can. Enjoy your new car, and safe travels ahead!

April 18, 2024

Curry is the best saleperson I've ever worked with. Honest, straight forward, and a pleasure to do business with. Would definitely buy from him again! More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Capital Toyota, Inc. responded

Thank you for your glowing praise of Curry! We're thrilled to hear that he provided you with such a positive and enjoyable car-buying experience. At Capital Toyota, honesty, transparency, and excellent service are at the core of everything we do, and it's wonderful to know that Curry exemplifies these values. We appreciate your trust in us and your willingness to recommend Curry to others. If you ever need assistance or have any questions in the future, don't hesitate to reach out. We look forward to the opportunity to serve you again, whenever you're ready for your next purchase!

April 16, 2024

Great customer service and they had my car done earlier than expected. Overall good experience. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamey Blevins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shuford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delmas Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Capital Toyota, Inc. responded

We're absolutely delighted to receive your fantastic review! Providing outstanding customer service and completing your car service ahead of schedule are our main goals here at Capital Toyota. It's wonderful to hear that we could not only meet but exceed your expectations. Thank you for sharing your experience, and we can't wait to welcome you back again soon!

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