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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

March 14, 2017

Great Working with Brad and company at capital Toyota was an excellent experience. I was looking for a specific truck at s specific price. Brad stayed in co More

by Andyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Mar 16, 2017 -

Capital Toyota, Inc. responded

Thanks for sharing your excellent experience about purchasing a new truck at Capital Toyota! We're glad that you enjoyed our staff and their customer service. We hope you're enjoying your new truck!

March 13, 2017

Excellent Alicia was great. She did everything she could to get me into a car. She did everything she could to get me my car and I appreciate it. More

by Samerjammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Mar 16, 2017 -

Capital Toyota, Inc. responded

Excellent! Alicia is always happy to match our customers with the right car for their needs and she'll be pleased to hear about your satisfaction. Thank you for your review and congratulations!

March 10, 2017

Best car buying experience ever! I really didn't expect to purchase a vehicle but sales person Brad Doty made it too easy. I keep 2 year old twins and had outgrown my previous vehicl More

by crymanager
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Mar 13, 2017 -

Capital Toyota, Inc. responded

Thank you for your fantastic review about your experience working with Brad! We are delighted to read that he made the process very easy and provided the top-notch customer service we take pride in providing here at Capital Toyota. Thank you very much for your business, and please let us know if we can help with anything else. We hope you and the twins enjoy your new Highlander!

March 09, 2017

Great place to buy a vehicle Awesome place to buy a vehicle! We bought a 14 Tacoma. Stockton was great and very helpful never once did I feel pressured. If your looking for a veh More

by Christopher J Pruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
Mar 13, 2017 -

Capital Toyota, Inc. responded

Christopher, we are so glad you had a great experience with Stockton! Thank you for the 5-star rating and we hope you are enjoying your new Tacoma!

March 08, 2017

Purchase of vehicle Sales person Richard Sheriff was very knowledgeable and personable. He took his time with us to help us with our purchase. Very nice and thoughtful More

by Larry and Paula
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sherriff
Mar 13, 2017 -

Capital Toyota, Inc. responded

Larry and Paula, thank you for taking the time to share your kind comments with us about your recent car buying experience! We're glad to hear Richard was of great assistance to you and that you were completely satisfied with your visit to our dealership. Thank you for doing business with us and enjoy your new car!

March 07, 2017

First Toyota Corolla Wonderful service, Mr. Stockton Coffey was very accommodating, professional and we could not be happier. This was my first Toyota, my husband had seve More

by Jasmina Nance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
Mar 13, 2017 -

Capital Toyota, Inc. responded

Welcome to the Toyota family, Jasmina! We're delighted you chose to do business with us and are happy to hear Stockton provided you with exceptional service. Thank you for working with us and enjoy your new Corolla!

March 05, 2017

Bought a new truck Best dealership around. I've never seen a dealership try so hard to find the best price and best truck for me. All personal came together and for week More

by Cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellee Langston
Mar 09, 2017 -

Capital Toyota, Inc. responded

Wow, we're so happy to hear that we could get you in the right truck for the right price, CJ! Customer satisfaction like that is what we're all about. Thank you for the great review, and congratulations on your new truck! Enjoy.

March 04, 2017

Above Average Service and Competitive Pricing! Was very satisfied and happy with the service of my dealer, Fred Fortson. He was gracious enough to pick up my husband and son from the airport since More

by mmay1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
Mar 09, 2017 -

Capital Toyota, Inc. responded

We're glad to hear you were satisfied with the service you received from Fred! It's great to know that he was so accommodating for you and your husband. However, we're sorry ot hear that you weren't happy with the final price of the vehicle. Feel free to give us a call and we'd be happy to listen. Thank you for the positive review, enjoy your new vehicle!

March 03, 2017

Another Prius Richard Sheriff was very helpful and did not pressure me to purchase my second Prius. He spent time explaining how the new technology has been update More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sherriff
Mar 09, 2017 -

Capital Toyota, Inc. responded

That's what we like to hear, Gwen! It's good to know that Richard answered all your questions and met your needs. That level of customer service is what we're all about. Thank you for the great review, and congratulations on your new Prius!

March 01, 2017

Purchase of 2017 Highlander Our salesman, Richard Sheriff, was very knowledgeable and helpful. He spent a lot of time explaining all of the car's features and even met us on his More

by highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Reno, Richard Sherriff
Mar 03, 2017 -

Capital Toyota, Inc. responded

Thank you for your recommendation and kind words about Richard! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have. Enjoy your new Highlander!

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