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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,402 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,402 reviews

April 30, 2016

Alfred Odister is AWESOME!!!!!!!!!!!! My experience was absolutely amazing because of Alfred. By far the easiest buying experience. I would highly recommend Capital Toyota. Also Michael wh More

by Kristinlynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
May 02, 2016 -

Capital Toyota, Inc. responded

Kristin, we appreciate you taking the time to share your feedback with our team! We are so glad you enjoyed working with Alfred, as he is a great asset for us who continually goes above and beyond to make our customers feel at home when they visit. We hope that you love your new vehicle, and look forward to taking care of you for years to come!

April 23, 2016

Great sales experience! Had such a great sales experience and proud to be a part of such a great company. Thanks to everyone involved for the smooth transition into my new Ra More

by Dmcfarland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Weaver, Ed Emerson, Billy Ingram, James Green
Apr 25, 2016 -

Capital Toyota, Inc. responded

We are happy that you enjoyed your visit to our dealership! We understand the stress of searching for a vehicle, which is why we offer a friendly environment where you can make a well-informed decision that fits best for your lifestyle. Congratulations on your new RAV4, and we look forward to working with you in the future!

April 19, 2016

Best car buying experience to date! We were greeted with a friendly welcome from the moment we stepped on the lot. Our salesman was very personable and had thorough knowledge of the vehi More

by Kelli4657
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
Apr 20, 2016 -

Capital Toyota, Inc. responded

We appreciate you taking the time to let us know about your experience! We offer only the best experience possible for incredible customers, like you. Alfred is a great asset to our team, and enjoyed working with both you and your son, as we want you to feel part of the family here at Capital Toyota. We look forward to seeing you and your family in for future visits, but until then, enjoy your new vehicle!

April 19, 2016

Like a family Yesterday, I stopped in to look around. Alfred helped me from beginning to end and made the car buying experience painless. We had a great time, every More

by TashaClark01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
Apr 20, 2016 -

Capital Toyota, Inc. responded

Thank you for your positive remarks, Tasha! We are dedicated to providing you with a quality experience when searching for a new vehicle. Alfred enjoys welcoming new customers into our family, and we are happy to have you with us. We hope that you enjoy your new vehicle, and look forward to your next visit!

April 14, 2016

Finding the Perfect 4Runner made easy. Ed Emerson found the 4Runner that I wanted and had it at the dealership within days of telling him what I wanted. Patrick got the extras on the car a More

by nina2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Emerson
Apr 15, 2016 -

Capital Toyota, Inc. responded

We were so happy to be able to help you into your new 4Runner that you wanted! We know that buying a new car is a big decision, which is why we work as hard as we do to get you the vehicle with all the features and qualities that you want, even if it is not in our immediate inventory. Ed was more than happy to track down the right one for you, and will appreciate your compliments. Dee is also a great asset to our team, and enjoyed working with you. We appreciate your business, and look forward to seeing you again soon. Enjoy your new ride!

April 12, 2016

Just Bought A 4 Runner From Capital Toyota Excellent customer service! Best car buying experience I've ever had. Ed Emerson and Alicia Normand were fantastic! Ed gave me a great deal on a ne More

by Jarhead1775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee in financing dept., Ed Emerson, Alicia Normand
Apr 15, 2016 -

Capital Toyota, Inc. responded

We appreciate you taking the time to share your feedback with us! Our sales and finance team was more than happy to accommodate you and your needs to get you the perfect vehicle that suits your needs and your wallet. Both Ed and Alicia enjoyed working with you, and look forward to seeing you back in again down the road for your future needs. Thank you for stopping in, and we look forward to seeing you again soon! Congratulations!

April 02, 2016

Excellent Experience Travis Gray was very helpful, he was concerned about our wishes and made the car purchase enjoyable instead of a "chore". He is helping me follow up o More

by Norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Emerson, Travis Gray
Apr 04, 2016 -

Capital Toyota, Inc. responded

Thanks, Norm, for letting us know how you enjoyed working with Travis on your recent vehicle purchase! He truly cares about our customers, and is always willing to help out with whatever concerns you may have with your car, now or in the future. Our goal is to provide you a friendly environment where you can always feel welcome. We hope to see you and your new vehicle back again down the road. Congratulations!

March 29, 2016

Patrick is fantastic! I leased my first car 3 years ago. I was in a big bind and Patrick got me the biggest deal. I returned to Patrick yesterday to turn in my passed lease More

by Lynda111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Emerson
Mar 30, 2016 -

Capital Toyota, Inc. responded

We love five star reviews from our five star customers! Thank you for taking the time to let us know about your recent experience working with Patrick. He is great at working with our customers to help them get the best price for your vehicle of interest. We want you to have fun, and hope that you enjoyed working with us for your second vehicle. Congratulations on your new Camry, and we look forward to being there for you for all your future needs!

March 23, 2016

A-Plus Experience I was looking for a Toyota Avalon and I was put in touch with Curry Stone. Doing our conversation about my needs Curry made a favorable impression th More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Curry Stone
Mar 23, 2016 -

Capital Toyota, Inc. responded

Patrick, thank you so much for making the trek up to see us here at Capital Toyota! We understand how important customer service is to making a lasting impression on our customers, so we work hard to ensure that we always provide only the best. Curry is a great asset to our sales team, always willing to go the extra mile to make our customers feel welcome and comfortable. We hope you love your new Avalon, and wish you the best in Lower Alabama. Please let us know how we can be of future assistance for your automotive needs!

March 21, 2016

Capital Toyota Excellent above average dealership I have been visitating this dealership for several months to ascertain what vehicle was best for my needs and wants. I bought my Toyota Camry from thi More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Emerson
Mar 21, 2016 -

Capital Toyota, Inc. responded

We appreciate your loyalty over the years, Doc! Our sales team is always here for you to help you in whatever means necessary as you work towards the purchase of a new vehicle. We hope you still love your Camry today as much as the day you bought it. Thank you for your business, and we look forward to seeing you back in again soon!

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