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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,476 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,476 reviews

May 01, 2017

Purchased new Highlander I came by Friday afternoon and Brad Doty came by and introduce himself. We spoke about my needs and desires. Brad started letting me know of various v More

by Ros110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detha Yoder, Brad Doty
May 03, 2017 -

Capital Toyota, Inc. responded

We're glad that you had an outstanding experience working with Brad! Thanks for choosing Capital Toyota to purchase your new SUV - we hope you're loving it!

April 27, 2017

Excellent Toyota Dealership Capital Toyota is a clean, inviting and well stocked dealership. The staff is friendly and eager to make your car buying experience rewarding. From ou More

by Rickster
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty, Justice Hall
Apr 28, 2017 -

Capital Toyota, Inc. responded

Thank you so much for the recommendation and kind words! We're extremely proud to hear that you had a wonderful experience with us. We hope to see you again in the future!

April 24, 2017

Love my car. Had a great experience and Marquita was great! I got the car I wanted and would buy from her again. :). Have recommended already. Thank you. More

by Carm1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2017 -

Capital Toyota, Inc. responded

Thank you for the recommendation! It's wonderful to hear working with Marquita to find your car was a great experience for you! Thank you for for sharing your feedback and for your 5-star rating! We look forward to working with you again!

April 24, 2017

Awesome experience! Justice was absolutely wonderful to work with! He was very knowledgeable and professional. He even offered his own snacks to my daughters and stayed More

by shell17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Hall
Apr 27, 2017 -

Capital Toyota, Inc. responded

Thank you for sharing your experience with us! We are so glad to hear you enjoyed working with Justice during your visit. We appreciate your kind review and rating, and we hope to have the opportunity to work with you again!

April 23, 2017

A car purchase Great knowledge of the vehicle I purchased and was very pleasant to work with. Thank you Brad great experience dealing with you and Capital Toyota. More

by linda-tradedsuv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Apr 24, 2017 -

Capital Toyota, Inc. responded

Thanks for your feedback, Linda! We’re glad Brad could help provide an enjoyable car buying experience for you. We look forward to seeing you again in the future!

April 23, 2017

my car purchase experience Justice Hall was very knowledgable about the vehicle I was purchasing and all the options it has, was also very helpful in explaining their functions. More

by Kathy Garner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Hall
Apr 24, 2017 -

Capital Toyota, Inc. responded

Thanks for taking the time to let us know how we are doing, Kathy! We love to hear when our customers have a positive sales experience. Justice is a great asset to our team and was more than happy to help. If you need anything else, please come back and see us again.

April 23, 2017

Building relationship for a lifetime Justice was very knowledgeable about the vehicle we were purchasing. He made the process very easy by letting me know where to have everything filled More

by Bgamtg2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Hall
Apr 24, 2017 -

Capital Toyota, Inc. responded

We are delighted to hear that Justice helped in giving you such a great car buying experience with us! Our goal is to gain your loyalty by exceeding your expectations on every visit. We value your business and look forward to seeing you on your next visit! Have a great day!

April 22, 2017

Buying a New Car Very pleasant and helpful. Sales person was very professional and did not try to pressure us into a decision.. I would recommend Brad Doty to anyone. More

by rabbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty was very Helpful and friendly and professional. I would give him five stars., Brad Doty
Apr 24, 2017 -

Capital Toyota, Inc. responded

Brad will be happy to hear that he was very helpful in your car buying experience. Thank you so much for the wonderful rating and recommendation!

April 21, 2017

Amazing service! After test driving a car somewhere else, I decided to run by Capital Toyota to check out the Highlander. I pulled up at 7:57. Knowing they closed at More

by Slindz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Hall
Apr 24, 2017 -

Capital Toyota, Inc. responded

Thank you for your positive feedback about your recent experience with us at Capital Toyota. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our whole team. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

April 21, 2017

Excellent experience Our client advisor was Brad Doty. Excellent customer service. Super friendly and very knowledgeable about each vehicle we looked at. Was able to answe More

by Kerri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Apr 24, 2017 -

Capital Toyota, Inc. responded

Kerri, Thank you for your kind words about Brad. We pride ourselves on knowledgeable and honest staff members like him. We so appreciate your recommendation as well! Please let us know how we can continue to help with your car and service needs.

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