Capital Toyota, Inc.

Outstanding and very professional I had a fairly technical sales issue between two states. Alicia Normand helped tremendously solving this problem. I run my own business and appreciate I had a fairly technical sales issue between two states. Alicia Normand helped tremendously solving this problem. I run my own business and appreciated it. More

Very knowledgeable 2017 highlander Stockton was wonderful to work with. After visiting another dealership that had answer 3 of 5 questions with "I'm not sure", I went to Capital Toyota. Stockton was wonderful to work with. After visiting another dealership that had answer 3 of 5 questions with "I'm not sure", I went to Capital Toyota. Stockton was able to answer every question and explain all the new safety features. I was very specific in what I wanted and he went above and beyond to deliver. More

Great Experience. Salesman did not pressure us into anything we didn't want to do including the test drive. Friendly, Knowledgeable, Customer orinated. Easy, No hassle, Salesman did not pressure us into anything we didn't want to do including the test drive. Friendly, Knowledgeable, Customer orinated. Easy, No hassle, Great Experience More

Very caring and helpful service and a happy customer! Alicia was very knowledgeable and helpful. She has excellent customer service skills. I was buying a new car under stressful circumstances and she was Alicia was very knowledgeable and helpful. She has excellent customer service skills. I was buying a new car under stressful circumstances and she was great at helping me find the perfect car! I will definitely come back to see her when I need another car. More

VERY pleasant experience Stockton was laid back and patient with my husband and I as we tried to decide which vehicle would be the right fit for our family. He wasn't too push Stockton was laid back and patient with my husband and I as we tried to decide which vehicle would be the right fit for our family. He wasn't too pushy (which I don't know anyone who enjoys that sales approach). Stockton was very accommodating and helpful - I knew I was going to like him the minute I saw Thoreau book on his desk. :) We really enjoyed our experience! More

Service department lacking Have been there several times for various service...other than replacing and balancing tires...they are severely lacking in quality work and understan Have been there several times for various service...other than replacing and balancing tires...they are severely lacking in quality work and understanding. Also if you do a survey by them, be ready to be berated. More

Great experience Our experience at Capital Toyota was very successful. Mr. Doty was a pleasure for us to work with as we considered buying a RAV4. He was very helpful, Our experience at Capital Toyota was very successful. Mr. Doty was a pleasure for us to work with as we considered buying a RAV4. He was very helpful, low-key, informative and very professional. Because of his approach to sales, our experience was really fun. We enjoyed the way we were able to access the car and the terms of our agreement. We would certainly do business with Capital Toyota again! More

Great experience This is the first time I've ever had to buy my own car, and Justice with Capital Toyota made it painless. I do a lot of research before making big pur This is the first time I've ever had to buy my own car, and Justice with Capital Toyota made it painless. I do a lot of research before making big purchases so I knew what I wanted when I visited. Justice didn't pressure me into a more expensive purchase and was incredibly helpful in hashing out the details and helping set up features in the car and making sure I understood how everything operated. They even gave the vehicle a nice cleaning, filled the gas tank, and drove it to my house, as I had to drive back my other car. It was great service. My sole complaint is the vehicle was listed as a manual transmission online but really only has a manual mode with paddleshifts, which was a little disappointing. Otherwise, everything was great. More

Sales Consultant Excellent Patrick Shadrick made shopping and buying a car less stressful. He was knowledgable and did not push me into anything, He was patient with my many que Patrick Shadrick made shopping and buying a car less stressful. He was knowledgable and did not push me into anything, He was patient with my many questions. More