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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

June 01, 2024

They were polite and efficient. They communicated with me and aervice was done is a speedy manner More

by October
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Capital Toyota, Inc. responded

Thank you for your feedback! We're glad to hear that our team was polite, efficient, and kept you informed throughout the process. Providing speedy and reliable service is our goal. We appreciate your support and look forward to serving you again in the future!

May 30, 2024

Trevor is the best salesmen that I have had the pleasure to work with. He is incredibly honest and will shoot you straight and very helpful. He helped convert my fleet from Ford to Toyota and made it as p More

by tylerfreeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scot Carter
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Jun 03, 2024 -

Capital Toyota, Inc. responded

Thank you for your kind words, Tyler! We're thrilled to hear that Trevor provided you with exceptional service and made the transition to Toyota smooth and painless. At Capital Toyota, we aim to provide honest and helpful assistance to all our customers. We truly appreciate your recommendation and are grateful for your business. If you need anything else, don't hesitate to reach out!

May 30, 2024

They were easy to both make an appointment with and to get the maintenance work done quickly. Only concern is that it is expensive. I had a transmission flush and an antifreeze flush done. More

by cjarman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Capital Toyota, Inc. responded

Thank you for your feedback! We're glad to hear that scheduling an appointment and completing the maintenance work was easy for you. However, we understand your concern about the cost. Our aim is to provide quality service that ensures the longevity and performance of your vehicle. We appreciate your business and value your feedback. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!

May 29, 2024

My first trip to have a recall repair was fast, convenient and had friendly; helpful service. I will be using this facility in the future. More

by Fatjackson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that brought my car to me was also helpful & polite.
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May 29, 2024 -

Capital Toyota, Inc. responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that your first trip for a recall repair was fast, convenient, and met with friendly and helpful service. Our team strives to provide exceptional service to all our customers, and it's wonderful to know that we succeeded during your visit. We look forward to assisting you with any future needs and ensuring each experience is just as pleasant. Thanks again for choosing Capital Toyota!

May 28, 2024

Excellent service. Easy to schedule and very short time waiting at dealership. Comfortable waiting room with complimentary coffee. More

by teiselstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're delighted to hear that you found it easy to schedule your appointment and had a short wait time at our dealership. It's great to know you enjoyed our comfortable waiting room and complimentary coffee. Providing a pleasant and efficient service experience is our priority, and your feedback is truly appreciated. We look forward to serving you again in the future!

May 24, 2024

I have purchased several cars from this dealership, and been very satisfied with each one. More

by R2D2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that you’ve been very satisfied with each of your car purchases from our dealership. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know. We look forward to serving you again in the future!

May 24, 2024

Love the valet service and the quick service of my vehicle. Easy in and out and I will use them for my next service. More

by susanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that you love our valet service and the quick service for your vehicle. Making your experience as easy and efficient as possible is our top priority. We look forward to serving you again for your next service!

May 21, 2024

Curry Stone at Capital Toyota was honest, thorough, quick to respond, and incredibly polite. Highly recommended! More

by Joe Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful review and for highlighting Curry Stone's exceptional service! We are delighted to hear that he was honest, thorough, quick to respond, and incredibly polite. Your recommendation means the world to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again at Capital Toyota!

May 19, 2024

Everything from arrival to purchase to the first service was done with excellence From start to finish! More

by turnscot1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Davis
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May 22, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your entire experience with us, from arrival to purchase and through your first service, was excellent. Providing top-notch service and ensuring our customers have a seamless experience is our priority at Capital Toyota. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

May 18, 2024

This dealership is fantastic. They are friendly, knowledgeable and keep you updated through text(if you want) all throughout your service. More

by Dwurm1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Capital Toyota, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Capital Toyota. Our team takes great pride in providing friendly and knowledgeable service, and we're delighted that you appreciated our communication updates via text. Keeping our customers informed and satisfied throughout their service experience is always our goal. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We truly value your business and look forward to serving you again in the future!

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