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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

July 03, 2017

Great service! Brad did a great job in locating the exact vehicle I was looking for. He was prompt with his findings and worked with me to get a great deal. He was More

by Robert U.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Jul 07, 2017 -

Capital Toyota, Inc. responded

Thanks for the great review, Robert! We appreciate your wonderful recommendation for Brad, and we're happy to hear he was great to work with to find the perfect vehicle for you! Don’t' hesitate to let us know if there is anything else we can do for you! Thanks for choosing Capital Toyota!

July 01, 2017

Went Very Smoothly with Sales Person She was responsive to what I was looking for and took her time helping me find something. Was not pushy and was patient even though we spent a lot of More

by Brenda B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jul 05, 2017 -

Capital Toyota, Inc. responded

We're thrilled to hear you had a fantastic and smooth experience working with Alicia, Brenda! Thank you for choosing Capital Toyota, and we hope you enjoy your new vehicle!

July 01, 2017

Back again!! This is the 2nd time I have bought a car from Marquita in the past year, and I have to say the 2nd time was just as great as the first. I'm loving my More

by aeo0124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2017 -

Capital Toyota, Inc. responded

Thanks for sharing about your wonderful experiences working with Marquita! We're happy that she has made both of your visits great and helped you find another new car you love. Thank you for your business, and please let us know if we can help with anything else!

June 27, 2017

GREAT DEAL - FIRST RATE SERVICE BOUGHT A CAR LONG DISTANCE FROM S FL. BEST PRICE AND EXCELLENT DELIVERY EXPERIENCE [I PICKED IT UP-MY LAST CAR WAS TOTALED]. HAD A SMALL ISSUE AT H More

by NIGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand, Josh Wilcox
Jun 30, 2017 -

Capital Toyota, Inc. responded

Thank you so much, Nigel! We appreciate your kind feedback for us, and we are thrilled to hear about your excellent experience! Thanks for choosing Capital Toyota all the way from Florida! It was a pleasure to work with you, and we look forward to seeing you again!

June 27, 2017

used car purchase Chandler - the sales person - was very interested in my needs, and facilitated a very quick purchase. I hate waiting for hours and haggling over pric More

by Old folks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance person, a guy about 40 years old, very efficient
Jun 30, 2017 -

Capital Toyota, Inc. responded

Thank you so much for your great feedback! We're thrilled to hear Chandler was great to work with in helping find the right care for your needs and providing an enjoyable experience! Thank you for choosing Capital Toyota! We hope to have the opportunity to work with you again!

June 24, 2017

ASK for RETA!!!! Ask for Reta-great help. Got me into a 2010 Honda for around 200 hundred a month!! And I have bad credit! Really helped me out a lot. Friendly and More

by Tooter100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Jun 26, 2017 -

Capital Toyota, Inc. responded

Thank you for the great feedback! We're thrilled that Reta was able to get you into a good vehicle. Please don't hesitate to reach out if we can help you with anything else!

June 22, 2017

Easiest Purchase Dealing with Capital Toyota, and Alicia Normand specifically, was basically effortless! She was knowledgeable regarding every aspect of the vehicle b More

by TNeducator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jun 26, 2017 -

Capital Toyota, Inc. responded

We're glad to hear about your excellent car buying experience with Alicia! She was more than happy to assist you and provide you with great service. We appreciate you recommending Alicia and our dealership to others. Thank you so much for your business and enjoy your new vehicle!

June 15, 2017

Great Alfred listens and helps you get the best deal possible. I have purchased three vehicles from him and it's always a pleasure dealing with him. He is v More

by stacyterry82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
Jun 15, 2017 -

Capital Toyota, Inc. responded

Thanks for your loyalty with Alfred! He'll be so excited to hear your kind words. We truly appreciate your support!

June 15, 2017

The greatest Car Buying Experience Ever! I was looking for a specific color and trim package on a Toyota Tundra and none of the dealers within an hour of my home could find one. A single More

by Jamie Estes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jun 20, 2017 -

Capital Toyota, Inc. responded

We are absolutely thrilled to hear that Alicia was able to go above and beyond for you to get you into the prefect Tundra! Thank you so much for letting us know about your experience, Jamie! We appreciate you making the trip to us, and please let us know if we can be of any help in the future!

June 14, 2017

Honest, fair, knowledgeable From sales to finance to management, I felt like a valued customer! Everyone I worked with was helpful, willing to listen, and patient. Highly recomme More

by smechatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2017 -

Capital Toyota, Inc. responded

Great to hear, thanks for sharing your experience! We're so happy Jeremy was able to assist you in finding the perfect car. Thanks so much for choosing us, we hope to work with you again in the future!

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