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Capital Toyota, Inc.
Chattanooga, TN
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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July 24, 2017
First purchased Toyota Professional service from start to finish. Dealership well organized. Did not feel rushed or pressured to purchase a vehicle. Service personnel very k Professional service from start to finish. Dealership well organized. Did not feel rushed or pressured to purchase a vehicle. Service personnel very knowledgeable especially Marco Perez who was exceptional and took the time to explain all options on the vehicle and answered all questions. This was my first Toyota purchase and I would recommend this dealership without reservation More
by Highlander
Employees Worked With
July 23, 2017
Happy Chickamaugan's Our overall experience was exceptional from the way Alicia and the entire staff treated us to their genuine desire to earn our business as a lifelong Our overall experience was exceptional from the way Alicia and the entire staff treated us to their genuine desire to earn our business as a lifelong customer. More
by Brewcrew
Employees Worked With
Alicia Normand
July 23, 2017
One Happy Camper My salesperson was Alicia Normand. She made my experience with Capital Toyota a very pleasant one. She was very informed on the Toyota Tacoma 4x4 that My salesperson was Alicia Normand. She made my experience with Capital Toyota a very pleasant one. She was very informed on the Toyota Tacoma 4x4 that I purchased. She went out of her way to respond to all calls, texts and emails even on her day off. I would definitely recommend Capital Toyota to my family and friends and keep them in mind for my future new or used car purchase. More
by Actorsmom12
Employees Worked With
Alicia Normand
July 23, 2017
Love them! My family has bought 6 cars from Capital Toyota and they are just great to work with. We've worked with their sales and service department for many ye My family has bought 6 cars from Capital Toyota and they are just great to work with. We've worked with their sales and service department for many years and they are wonderful. They are great with communication! More
by Hslutes
July 18, 2017
Pleased with our purchase, in all respects Brad Doty was easy to work with, very informative, never pushy. He made for a very pleasant car-buying experience. I recommend him and Capital Toyota Brad Doty was easy to work with, very informative, never pushy. He made for a very pleasant car-buying experience. I recommend him and Capital Toyota to anyone in the market for a quality new car. More
by highlander
Employees Worked With
Brad Doty
July 18, 2017
Relaxed atmoshpere, No Pressure Sales Tactics, Fair price Alfred was a very nice salesman to deal with. We never felt pressured during the whole sales process. The offer we received was very fair. Alfred was a very nice salesman to deal with. We never felt pressured during the whole sales process. The offer we received was very fair. More
by Rob Rogers
Employees Worked With
Alfred Odister
July 16, 2017
First time experience This was our first time buying a car from Capital Toyota and we loved it! They were so nice and it didn't take hours in order to buy a car like any o This was our first time buying a car from Capital Toyota and we loved it! They were so nice and it didn't take hours in order to buy a car like any other place we have been. Alicia was awesome as well as the rest of the staff! More
by Flossiemae37
Employees Worked With
Alicia Normand
July 15, 2017
Very pleased with my purchase and my client advisor. Marco Perez did an outstanding job in locating my new Rav 4 and making sure I understood all the new technology. He was very helpful, friendly, an Marco Perez did an outstanding job in locating my new Rav 4 and making sure I understood all the new technology. He was very helpful, friendly, and I would highly recommend him. More
by Maureen S Hall
Employees Worked With
July 12, 2017
Outstanding all the way Richard Sherriff took the time to help me determine the best car for me. Great experience. I definitely recommend others to visit Capital Toyota an Richard Sherriff took the time to help me determine the best car for me. Great experience. I definitely recommend others to visit Capital Toyota and Richard Sherriff. More
by Bamagirl
Employees Worked With
Richard Sherriff
July 11, 2017
FAST and FRIENDLY service! I am a mom and have a job that keeps me very busy! I didn't have time to drive all over Tennessee and Georgia looking to see who could give me the be I am a mom and have a job that keeps me very busy! I didn't have time to drive all over Tennessee and Georgia looking to see who could give me the best deal on a new car. I sent 8 dealerships emails telling them what I was looking for and asked who could give me the best deal. I never heard back from 3 of the dealerships. Three of them said that I needed to come in to get the best deal. This left me with Capital Toyota and another. After negotiation on the phone, through email, and text messages, I was able to send in pics of my trade in and get a set price and trade in value without leaving my house! How much more convenient could it get? My sales person, Alicia, was on top of her game and never left me waiting. She worked hard to put our deal together! I will be back when it's time for a new car! More
by Stephanie
Employees Worked With
Alicia Normand
