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Capital Toyota, Inc.
Chattanooga, TN
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,496 reviews
August 09, 2017
Awesome car buying experience! This was one of the best car buying experiences I have had. The cars are very nice! My salesman Brad was awesome at helping me find a car that I absol This was one of the best car buying experiences I have had. The cars are very nice! My salesman Brad was awesome at helping me find a car that I absolutely love and within my budget. He did not miss a beat from the beginning to the end of the sale. I am really impressed with how well he took care of everything and so fast! Awesome customer service and friendly attitude too! More
by KiKi
Employees Worked With
Brad Doty
August 09, 2017
Awesome salesman! This is the first car salesman that I felt was being totally honest with me. I have used Brad for 2 car purchases now and the service was amazing. This is the first car salesman that I felt was being totally honest with me. I have used Brad for 2 car purchases now and the service was amazing. More
by judyv
Employees Worked With
Brad Doty
August 08, 2017
Great dealership. Good experience. I didn't feel pressured. Brad was very accommodating, answered all my questions and helped me make a decision based upon my needs. Good experience. I didn't feel pressured. Brad was very accommodating, answered all my questions and helped me make a decision based upon my needs. Everyone made the whole process easy and didn't waste my time. More
by Juan60
Employees Worked With
Brad Doty
August 07, 2017
Great experience with Alicia I was so pleased with my experience at Capital Toyota! Alicia has sold me two vehicles and was so helpful in providing exactly what I wanted in a new I was so pleased with my experience at Capital Toyota! Alicia has sold me two vehicles and was so helpful in providing exactly what I wanted in a new car! I would give her 10 stars if I could! More
by Linda2017
Employees Worked With
The Finance Manager was very professional and quick. He still took time to interact with my grandaughter while getting us in and out in a reasonable amount of time., Alicia Normand
August 06, 2017
One of the Best Vehicle Purchasing Experiences Ever Capital Toyota, in general, and Richard Sherriff, in particular, provided one of the best vehicle purchasing experiences that I've had in my 47 years Capital Toyota, in general, and Richard Sherriff, in particular, provided one of the best vehicle purchasing experiences that I've had in my 47 years of car-buying. The staff was knowledgeable, friendly, and non-pushy. Richard dedicated several hours of his time toward finding the vehicle that best fit our needs, and we're most appreciative of his hard work and professionalism. My wife and I will be back to see Richard and the other Capital Toyota the next time that we need a new car, CUV, SUV, or truck. More
by recurverover
Employees Worked With
Richard Sherriff
August 04, 2017
Very satisfied customer Richard Sherriff is a very professional sales person. The one word I would use to describe him is intergrity. At so many dealers most sales people wer Richard Sherriff is a very professional sales person. The one word I would use to describe him is intergrity. At so many dealers most sales people were new hires with limited product knowledge. Richard worked with me to get the right vehicle at the right price. I would buy from him again. More
by Carbuyer
Employees Worked With
Richard Sherriff
August 04, 2017
Excellent service Everyone was polite and courteous. Unlike other dealerships I've been to, the Sales people are not pushy and just try to be helpful. Richard Sherriff Everyone was polite and courteous. Unlike other dealerships I've been to, the Sales people are not pushy and just try to be helpful. Richard Sherriff was easy to work with and I'd recommend him to anyone. More
by Mykenpo12
Employees Worked With
Richard Sherriff
August 04, 2017
Very Satisfied customer Brad Doty was polite, knowledgeable, and honest. He got us in and out in no time. The atmosphere was good. We are so glad we met him. Brad Doty was polite, knowledgeable, and honest. He got us in and out in no time. The atmosphere was good. We are so glad we met him. More
by Car replacement
Employees Worked With
Brad Doty
August 01, 2017
Very pleasant experience buying a car Brady Doty is friendly, knowledgeable, patient, and helpful as a salesman. I never felt pushed toward any one particular car, while he was willing to Brady Doty is friendly, knowledgeable, patient, and helpful as a salesman. I never felt pushed toward any one particular car, while he was willing to tell me the truth when asked. It was a completely pleasant, enjoyable experience and I would recommend him and Capitol Toyota to anyone who is looking for a used car. We love what we bought, and I fully expect that Brad will stand behind his commitment to be of any help we need in the future. More
by Happy Nana
Employees Worked With
Brad Doty
July 28, 2017
Great sales experience Marquita is a top-notch sales professional. She made my buying experience a wonderful one. She went above and. beyond what was expected of her. If you Marquita is a top-notch sales professional. She made my buying experience a wonderful one. She went above and. beyond what was expected of her. If you are in the market for a car, Marquita is the person you need to see! More
by Ksharp
Employees Worked With
