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Capital Toyota, Inc.
Chattanooga, TN
1,591 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,591 reviews
February 16, 2018
Great experience Simon got me exactly the vehicle I wanted. A+ service and had great product knowledge. I wish every dealership had these kind of commitments to thei Simon got me exactly the vehicle I wanted. A+ service and had great product knowledge. I wish every dealership had these kind of commitments to their clients. I will be back to talk to Simon if I ever trade. Great experience. More
by Gene
Employees Worked With
Simon Duffey
February 16, 2018
excellent service Alicia was courteous, no pressure to purchase salesperson. She knew what we wanted both price and color. However a challenging task, but made it all h Alicia was courteous, no pressure to purchase salesperson. She knew what we wanted both price and color. However a challenging task, but made it all happen. We are pleased with our purchase.. More
by doris3698
Employees Worked With
Alicia Normand
February 11, 2018
Friendly and honest people Found brad in the pouring rain and he didn't stop until we found my dream truck. Thanks brad I will be back to see you again. Found brad in the pouring rain and he didn't stop until we found my dream truck. Thanks brad I will be back to see you again. More
by Tader79
Employees Worked With
Brad Doty
February 05, 2018
Amazing time shopping here! I traded in my 2004 Ford Escape for a 2014 Ford Mustang Gt. I absolutely love my car and personally feel like they tried to get me the best deal as po I traded in my 2004 Ford Escape for a 2014 Ford Mustang Gt. I absolutely love my car and personally feel like they tried to get me the best deal as possible. Everyone here is super nice and great to work with. The ideal atmosphere for car shopping! More
by peytonsellers
Employees Worked With
Hector Jaramillo
February 05, 2018
Exceptional Car Buying Experience Brad made my car buying experience exceptional! - I called about a Toyota Rav 4 that I viewed online. He confirmed it was still available and advised Brad made my car buying experience exceptional! - I called about a Toyota Rav 4 that I viewed online. He confirmed it was still available and advised he would pull it off the lot for me. I explained what my budget was and what my payments needed to be and he was able to meet my request. The customer service was excellent and the team went above and beyond to accommodate. The entire experience was professional and the service was excellent! I will purchase future cars through Brad at this dealership! It was the best car buying experience I’ve ever had! More
by Heather2820
Employees Worked With
Joe Kauffman , Brad Doty
February 04, 2018
"Dealership that treats people fairly" Brad showed the most professionalism and patience while pursuing customers from as far as Atlanta. When you know how to treat people everyone wins, I Brad showed the most professionalism and patience while pursuing customers from as far as Atlanta. When you know how to treat people everyone wins, I know I did. Thanks, Capital Toyota for treating me fairly when others didn't. More
by maceowilliams
Employees Worked With
Brad Doty
February 02, 2018
Outstanding salesperson! Our sales person Rita Maynor, was very professional and courteous. She took the time to listen and understand what we we're looking for, and then was Our sales person Rita Maynor, was very professional and courteous. She took the time to listen and understand what we we're looking for, and then was very patient in showing us several vehicles and helping us make the right decision, without pressuring us to buy. More
by Dave1964
Employees Worked With
Reta Maynor
January 31, 2018
Built my dream 4 Runner Go see Alfred if you want a Toyota. After going online and researching 4Runners, I narrowed down the exact vehicle and features I wanted. With Alfred’ Go see Alfred if you want a Toyota. After going online and researching 4Runners, I narrowed down the exact vehicle and features I wanted. With Alfred’s help, I drove my dream 4Runner home. I enjoyed my experience with Alfred; he has a sense of humor and excellent follow through and communication. Customer Service is very important to me. Thank you Alfred! More
by Traci
Employees Worked With
Alfred Odister
January 27, 2018
Great Deal + Great Salesperson (Reta Maynor) Reta, provided an overall great professional sales experience. She was knowledgeable and helped secure a fair deal. We will return again for our nex Reta, provided an overall great professional sales experience. She was knowledgeable and helped secure a fair deal. We will return again for our next purchase. More
by Charles Carter
Employees Worked With
Reta Maynor
January 26, 2018
Jeremy Wright Jeremy sold me a RAV4 Hybrid last Saturday. His knowledge on the vehicle was impressive. He was able to answer all of my questions. He explained the H Jeremy sold me a RAV4 Hybrid last Saturday. His knowledge on the vehicle was impressive. He was able to answer all of my questions. He explained the Hybrid/battery part of the vehicle and how it all works. It was really nice working with him and I felt when I left that I had made a friend. More
by Pambow
Employees Worked With
