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Capital Toyota, Inc.
Chattanooga, TN
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,496 reviews
September 21, 2017
Went well. Quick not a lot of back and forth which I liked Glad I went local. Really enjoyed working with Jacob. The tire cleaner/shiner that was put on the tires sprayed all over the fenders, side panels, a Glad I went local. Really enjoyed working with Jacob. The tire cleaner/shiner that was put on the tires sprayed all over the fenders, side panels, and step bars. Working on getting that cleaned up. More
by geracjbg
Employees Worked With
Jacob Avratin
September 19, 2017
Great experience Marquita was so helpful in our purchasing the perfect car! She was knowledgeable and friendly. We loved everything about the van especially the wonde Marquita was so helpful in our purchasing the perfect car! She was knowledgeable and friendly. We loved everything about the van especially the wonderful interior! More
by Suzieb
Employees Worked With
September 16, 2017
Fast friendly service I bought a used car from her because she was so helpful and curtous to me and my partner. She helped me to find the right vehicle. I bought a used car from her because she was so helpful and curtous to me and my partner. She helped me to find the right vehicle. More
by Bryanjay
Employees Worked With
Reta Maynor
September 13, 2017
Excellent Experience I can't say enough about Marquita and David Jenkins. They both made my experience a pleasure. I dealt with several other dealers over a 5-7 day period I can't say enough about Marquita and David Jenkins. They both made my experience a pleasure. I dealt with several other dealers over a 5-7 day period, and by far these two individuals did their best to work with me. Great job. More
by MJC
September 12, 2017
Great experience Brad Doty was very helpful and kind - he communicated well and did a great job and I didn't feel pressured during the process. I'm very pleased with Brad Doty was very helpful and kind - he communicated well and did a great job and I didn't feel pressured during the process. I'm very pleased with my Rav4. More
by Karol
Employees Worked With
Brad Doty
September 05, 2017
Pleased with purchase and ease of decision. Marco Perez was very attentive and focused on our transfer to new 4 Runner. Well informed and communicated well. Very helpful with kind and friendly Marco Perez was very attentive and focused on our transfer to new 4 Runner. Well informed and communicated well. Very helpful with kind and friendly attitude. Stayed in tune, attentive, and focused on our purchase. More
by Fourth 4 Runner
Employees Worked With
Other Employees :
Finance office manager was very helpful in making and implementing purchase.
September 01, 2017
Excellent Customer Service I couldn't be happier with my experience. I went online and found the perfect truck and went home with that truck!!! They were friendly fast and cour I couldn't be happier with my experience. I went online and found the perfect truck and went home with that truck!!! They were friendly fast and courteous. They gave great financial help me out with my current situation.If your looking for someone to help you ask for Marquita Jones. She didn't put any pressure to buy a car she made sure I was happy and she was very easy to talk to. More
by Stephhay
Employees Worked With
September 01, 2017
These people are liars!!!!! These people lied to my dad and overcharged him more than $3,000. We tried to call to get an answer but got hung up the 1st time. The 2nd time they to These people lied to my dad and overcharged him more than $3,000. We tried to call to get an answer but got hung up the 1st time. The 2nd time they told us that they will only talk to my dad because he’s the only 1 on the loan due to privacy laws. HE DOESN’T SPEAK ENGLISH AND THAT HOW CAPITAL TOYOTA WAS ABLE TO SCREW HIM OVER. DO NOT DO BUSINESS WITH THESE PEOPLE. More
by Patrick Le
Employees Worked With
Cedric Elliott
August 31, 2017
Excellent service Marquita was great and helped a lot with me purchasing my first car and accoomoadates all my needs after vehicle purchase. Great customer service you Marquita was great and helped a lot with me purchasing my first car and accoomoadates all my needs after vehicle purchase. Great customer service you guys. More
by Jordang24
Employees Worked With
August 30, 2017
Excellent Service Department The service department is awesome! They are always prompt and courteous. The waiting area is clean and has multiple amenities to make customers comfor The service department is awesome! They are always prompt and courteous. The waiting area is clean and has multiple amenities to make customers comfortable during their wait time. World recommend to anyone needing service or repair. More
by dgreen
Employees Worked With
