Capital Toyota, Inc.

Exceptional Service Alicia Normand was my sales rep and Josh was my internet rep and both went above and beyond my expectations to make sure that I got the vehicle that I Alicia Normand was my sales rep and Josh was my internet rep and both went above and beyond my expectations to make sure that I got the vehicle that I wanted and worked up a great deal. Their attention to detail was incredible.. I would recommend these two to anyone looking to buy a Toyota in the Chattanooga area. More

Wonderful customer service!! Absolutely pleased with the sales service I received from Alicia and Alfred. Believe me when I say I'm not the easiest person to work with on certain Absolutely pleased with the sales service I received from Alicia and Alfred. Believe me when I say I'm not the easiest person to work with on certain things, but Alicia worked extremely hard to make sure I had everything I asked for and all questions answered in a timely fashion! She went out of her way to make sure I was happy even when it seemed one of the managers wanted her to throw in the towel. She really did go above and beyond and I'm happy she was my sales associate and would definitely recommend asking for her. More

Great experience with Marco My wife and I decided it was time to start shopping for a new car. We decided to look at Toyota, Nissan and Ford. The Atlanta Auto Show was coming up My wife and I decided it was time to start shopping for a new car. We decided to look at Toyota, Nissan and Ford. The Atlanta Auto Show was coming up and it was time to see what's out there before going to the show. We started out at the Toyota dealership and never went onto the others because of the quality and friendly service we received at this dealership. We test drove the RAV4 and enjoyed it a lot. Then we went onto the Highlander for the additional room. Understanding the Highlander was more expensive and a larger vehicle, it was something to compare. My wife and I fell in love with the Highlander instantly and Marco was GREAT to deal with. He answered all our questions, very kind and was never pushy at all. This was a great buying experience for us. This is our third Toyota from this dealership, owning a total of four Toyota's in my lifetime. I've never had any mechanical issues with any of our Toyota's. More

Absolutely Wonderful Reta was so helpful! She found the perfect car for us. She listened to what we were looking for, and kept an eye out for new vehicles on the lot. She Reta was so helpful! She found the perfect car for us. She listened to what we were looking for, and kept an eye out for new vehicles on the lot. She went above and beyond. Everyone go to Capital Toyota and ask for Reta! More

More than just a Car Sales Woman Marquita was excellent at looking for the best deal for me. She was very polite, and she treated me like a friend. If I were to refer anyone to buy a Marquita was excellent at looking for the best deal for me. She was very polite, and she treated me like a friend. If I were to refer anyone to buy a car at Capital Toyota I would refer them to Marquita. Of course all the staff were very hospitable. Keep up the good work! More

Thank you! We worked with Kevin in the service department, to assess what needed to be done to my old car. With Alicia Normand's help, we decided to buy a 2018 C We worked with Kevin in the service department, to assess what needed to be done to my old car. With Alicia Normand's help, we decided to buy a 2018 Camry. Alicia was thorough, knowledgeable, and understanding. Her sense of humor is wonderful. Her sense of what clients need and want is exceptional. She answered my texts in a timely manner. I have no hesitation recommending her to a future buyer. More

Wonderful staff! Both Reta and Jerry made my process much smoother. They helped me with any conflicts that were in my way. Such an extremely friendly environment with Both Reta and Jerry made my process much smoother. They helped me with any conflicts that were in my way. Such an extremely friendly environment with wonderful people. They honestly made me feel very comfortable! More

Marquita my sales representative was awsome I loves doing h The hospitality a five there is nothing like friendly people making the hassle of buyung a car less stressful. Marquita was the best. I will recommen The hospitality a five there is nothing like friendly people making the hassle of buyung a car less stressful. Marquita was the best. I will recommend her and yiur busuness to everyone. More

AWESOME!!!! QUALITY was outstanding, very informative and very friendly. Staff was helpful and polite. Brad was AWESOME! He was fun to work with and was great wit QUALITY was outstanding, very informative and very friendly. Staff was helpful and polite. Brad was AWESOME! He was fun to work with and was great with my family. Over all experience was just fantastic. More