Capital Toyota, Inc.
Chattanooga, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Lease We were greeted as soon as we walked in. The salesperson and finance department were personable and very helpful. We were in and out very quickly wit We were greeted as soon as we walked in. The salesperson and finance department were personable and very helpful. We were in and out very quickly with our new 2017 Rav4. More
Great experience Great and easy experience when I purchased my new Camry. Marquita was great, helpful and really knowledgeable about the cars I was interested in. Than Great and easy experience when I purchased my new Camry. Marquita was great, helpful and really knowledgeable about the cars I was interested in. Thanks again More
Brad was amazing Brad was an amazing salesman, he didn't try to push anything on us at all, he was very knowledgeable of all the vehicles on the lot, very professional Brad was an amazing salesman, he didn't try to push anything on us at all, he was very knowledgeable of all the vehicles on the lot, very professional throughout the whole process... More
Efficient and friendly We were there for our 2016 RAV4 25,000 checkup.Mr. Smith was very nice and friendly.We were in and out in a short time.Very pleasant experience! We were there for our 2016 RAV4 25,000 checkup.Mr. Smith was very nice and friendly.We were in and out in a short time.Very pleasant experience! More
Ralph Paty loves his Lexus friends like family Ralph Paty is like family to me. He has been selling me my Lexus for the past 25-30 years. He is a "Prince" of a fellow. The sales and service teams Ralph Paty is like family to me. He has been selling me my Lexus for the past 25-30 years. He is a "Prince" of a fellow. The sales and service teams at Capital Lexus are a family and they treat you like family. They love what they do and it shows. They are always there for you and go the extra mile to guarantee your satisfaction. I am a widow and recently my car was in an accident and the rear had major damage. After the repair work was finished, I asked Ralph to inspect the workmanship for any flaws and he was right there for me. It is wonderful to have people like Ralph Paty who you can trust and rely upon to help maintain the care and service of your car. I am very grateful and thankful for his expertise. If you are looking for a Lexus, please go and see Ralph Paty and join the "Lexus Family". More
Excellent service. Salesman worked hard to get me the deal I wanted. Very thorough and friendly. Explained all the features. Helped set up navigation and connect phone t Salesman worked hard to get me the deal I wanted. Very thorough and friendly. Explained all the features. Helped set up navigation and connect phone to blue tooth. More
Great people!! Marquita went above and beyond to make sure my Mother not only received best customer service but also that she got the car she wanted! My Mother was Marquita went above and beyond to make sure my Mother not only received best customer service but also that she got the car she wanted! My Mother was very picky about EVERYTHING and Marquita listened patiancely and got her exactly what she wanted!! Definitely earned the families business! More
Brad Doty is very personable, knowledgeable, and helpful! People do not like to be swarmed by salesmen(women)! Toyota does not do that. Brad was willing to ""listen" without "pushing." He had a great perso People do not like to be swarmed by salesmen(women)! Toyota does not do that. Brad was willing to ""listen" without "pushing." He had a great personality! We drove into the "USED CAR LOT" because that is what we were looking for--a 2-3 year old Toyota Forerunner with less than 50,000 miles. He did not have any on the lot at the time; we gave him our cell phone--but when we asked him about a new forerunner and the price, he said, "probably around 40--would you like me to drive you over to look at the new forerunners. Never pressured us--not one time! If I owned this company, I would never let this guy go. Then there's Joe Kafaman who we signed papers with (who knew alot about New Mexico)--He was very knowledgeable too in explaining why it doesn't pay to put down $20,000 on a new car! More
Awesome people and awesome service! Capital Toyota was up front with pricing, gave us a great deal, and Alicia Normand went above and beyond to accommodate us. We shopped all over this Capital Toyota was up front with pricing, gave us a great deal, and Alicia Normand went above and beyond to accommodate us. We shopped all over this area for different brands of cars and were most impressed by their attention, courtesy, and making us feel that we were important to them. We did not have to play the game other car dealers played with running to the back pretending to talk to the manager to get us a "better deal". We had worked out a great deal with them before we left home. When we arrived at the showroom, they were prepared and did not try to talk us into something more expensive that we did not want. I highly recommend this dealership and Alicia Normand and would buy another vehicle from them any time. The deal they made was not a "today only" deal. They understood we might want a day or two to think about the purchase and there was not the high pressure salesmanship or the deal would evaporate. More
Very good, no pressure. Had a great experience. I didn't feel pressured, "sold to", or talked down to. Salesman was kind and knowledgeable. He answered all of my questions Had a great experience. I didn't feel pressured, "sold to", or talked down to. Salesman was kind and knowledgeable. He answered all of my questions with a positive and patient attitude. More