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Capital Toyota, Inc.
Chattanooga, TN
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,496 reviews
November 12, 2017
Great deal!!! Jacob did afresh job showing us all of the different options we had for a 4 Runner. He wasn’t pushy and didn’t pressure us in any way. We love our new Jacob did afresh job showing us all of the different options we had for a 4 Runner. He wasn’t pushy and didn’t pressure us in any way. We love our new (demo) 4 Runner and we got a GREAT deal on it! More
by Tnparkranger
November 12, 2017
Great Service Called and scheduled my service for the next day. Dropped my car off and got it back by noon. All work was done satisfactory and Richard was extreme Called and scheduled my service for the next day. Dropped my car off and got it back by noon. All work was done satisfactory and Richard was extremely helpful. I would highly recommend Capital Toyota Service Department. More
by Sam
November 11, 2017
Bought a new car We were in the market for a used 4 Runner. Brad Doty was not only helpful and informative, but also a pleasure to deal with. Kudos to Capitol Toyota! We were in the market for a used 4 Runner. Brad Doty was not only helpful and informative, but also a pleasure to deal with. Kudos to Capitol Toyota! More
by Scamp749
Employees Worked With
Brad Doty
November 06, 2017
Time of my life Marquita jones went above and beyond to help me get what makes me happy. I highly recommend her to sell you a car! We recently had a death in the fami Marquita jones went above and beyond to help me get what makes me happy. I highly recommend her to sell you a car! We recently had a death in the family so she laughed and cried with us and was so compassionate. Last month she sold a car to my mom this month me!! Watch out because she's getting 2 more family members in the near future!! More
by Cogle62
Employees Worked With
October 31, 2017
very satisfactory, Marco Perez was extremely nice & helpful The whole staff was friendly, the experience was very nice. Marco brought us hot coffee and ice water. He explained every thing about the car, took The whole staff was friendly, the experience was very nice. Marco brought us hot coffee and ice water. He explained every thing about the car, took us on a test drive, and programmed our smart phones to the car. More
by mermaid
Employees Worked With
October 28, 2017
Toyota Highlander Steve Wilson and Jerry Weaver are wonderful. Brad makes the trip even stronger. Love this dealership and the staff who make things as smooth as poss Steve Wilson and Jerry Weaver are wonderful. Brad makes the trip even stronger. Love this dealership and the staff who make things as smooth as possible. More
by Kirsten1105
October 25, 2017
Great service! Set-up appointment by phone. Same day service. Service Department folks were friendly, ready; and helpful. Car was service promptly and ready to go Set-up appointment by phone. Same day service. Service Department folks were friendly, ready; and helpful. Car was service promptly and ready to go in less than 1 hour. Highly recommend Capital Toyota as the place to buy and have serviced your car. Great set of folks! More
by Sam
October 23, 2017
Wonderful dealership. Very helpful and knowledgeable staff. My car purchase was awesome. The finance staff and credit manager were exceptional. The salesperson, Alicia Normand, was top notch and extremely kno My car purchase was awesome. The finance staff and credit manager were exceptional. The salesperson, Alicia Normand, was top notch and extremely knowledgeable. Alicia was teriffic and put me in a new Toyota Camry with a tremendous deal. I would highly recommend Capital Toyota to anyone interested in a new vehicle and would recommend asking for Alicia Normand to help you get a new awesome Toyota vehicle. Thank you Capital Toyota and especially thank you Alicia Normand. More
by Dewayne Henry
Employees Worked With
Alicia Normand
October 20, 2017
Quick oil change My Avalon is ten years old this year. It is a well-taken-care-of car and I am happy with it’s performance over the years. I always take it to Calipol My Avalon is ten years old this year. It is a well-taken-care-of car and I am happy with it’s performance over the years. I always take it to Calipol Toyota when it needs something. The service is usually quick and all of the personnel with whom I come in contact are personable and helpful. When I go to get the car, I don’t have to wait all day for someone to get it. I am retired and do not plan to buy a new car soon. I will continue to trust Capitol Toyota. More
by Deltagirl2
Employees Worked With
James McGuffee
October 19, 2017
Buying a New Tacoma My experience was great. I knew I wanted a Tacoma, and Alicia helped me find the right one and made everything as smooth as possible. My experience was great. I knew I wanted a Tacoma, and Alicia helped me find the right one and made everything as smooth as possible. More
by screenname
Employees Worked With
Alicia Normand
