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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,496 reviews

November 29, 2017

Great experience I have bought other vehicles from Capital Toyota but, this was the best experience yet! Reta was a pleasuer to deal with, answered all of my questions More

by Dwight Magers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Dec 01, 2017 -

Capital Toyota, Inc. responded

Thanks for the awesome review, Dwight! We are so happy we've left such a lasting impression, having you return for another purchase. Reta will be excited to hear your kind words. We look forward to seeing you again in the future!

November 25, 2017

Quick and helpful He is a straight shooter. Vary nice i would definitely recommend him ??I do wish things had been explained more thoroughly but with me and husband no More

by Jessica Walters-spears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Nov 30, 2017 -

Capital Toyota, Inc. responded

Thank you for taking the time to provide us with this feedback, Jessica! We are glad we were able to help you find a great vehicle. Let us know if you need anything else!

November 25, 2017

Good Experience I arrived anticipating purchasing a New Ruby Camry, and that's exactly what Alicia Normand showed me and what I bought! Alicia was very Professional, More

by Charlene Dickinson
Recommend Dealer
Yes
Employees Worked With
Michael Reno, Alicia Normand
Nov 30, 2017 -

Capital Toyota, Inc. responded

Thank you for the kind comments about Alicia, Charlene! We are pleased to hear that she was so helpful during your recent visit. Enjoy your new Camry!

November 24, 2017

experience Very professional Hassle Free Great inventory The sales staff on a walk in without appointment was quick to respond, listened to the customer as to wh More

by Joe1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Taylor, Alicia Normand
Nov 30, 2017 -

Capital Toyota, Inc. responded

Thank you for the kind words, Joe! We were happy to help you out. Congrats on the new car!

November 23, 2017

Great experience Awesome experience! Brad Doty was first class - definitely recommend! He removed a tint from the front windshield that we didn’t like a couple days la More

by j93133d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Woody, Brad Doty
November 16, 2017

Experience was positive with sales and finance We were just starting our search for a replacement vehicle. Our 1997 Chevy Tahoe was becoming a money pit. We had not purchased a vehicle since 2011 More

by bowersrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kaufman, Brad Doty
Nov 20, 2017 -

Capital Toyota, Inc. responded

Wow! Thank you for sharing your outstanding experience with us! We are thrilled to read that Brad and Joe were so helpful during your buying process. They are both great assets to our team and we are lucky to have them! Please let us know if there is ever anything we can assist you with in the future. We appreciate your kind comments and recommendation and we hope you enjoy your Lexus GX 460!

November 16, 2017

Best decision I have made in a long time I was coming in to look at a used vehicle but Alicia quickly showed me how I could get into a brand new 4 Runner for about the same cost. She found me More

by Cindy4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Nov 20, 2017 -

Capital Toyota, Inc. responded

Wow, Cindy! Thank you for taking the time to tell us how your buying experience went! We know that Alicia will love to hear how impressed you were with her services. Please let us know if there is anything we can assist you with in the future. We are always more than happy to help! Enjoy your new 4-Runner and have a wonderful day!

November 16, 2017

Great service and care for the customer Capital Toyota is a great car experience my son was just starting with credit Marquita was great and offered him a lot of good advice was an overall g More

by Vickiepotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Capital Toyota, Inc. responded

Thank you for your great feedback, Vickie! We are pleased to see that you and your son both had a fantastic experience here with us at Capital Toyota! Please don't hesitate to let us know if there is any way we can be of service to you in the future. We hope your son enjoys his new vehicle!

November 16, 2017

We had a great experience. We will come back to this dealership bc the way we were treated. Great experience and everyone was friendly. Our sales woman was great and very helpfu More

by KatCooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detha Yoder , Alicia Normand
Nov 20, 2017 -

Capital Toyota, Inc. responded

That is what we like to hear, Kat! Our team strives to provide top-notch service each and every day. We are happy to see that you were able to experience that commitment to excellence! We hope you enjoy your new vehicle and look forward to working with you again soon!

November 15, 2017

Most excellent service and personality for a anxious moment The service was top notch and high caliber nothing negative to say at all came with hopes and left with a dream the crew worked quickly to make it pos More

by Tad4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Avratin
Nov 16, 2017 -

Capital Toyota, Inc. responded

You're very welcome! We love to hear that you had such an incredible car buying experience with our Capital Toyota team. Congratulations on your new vehicle and we hope to see you again in the future!

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