Capital Toyota, Inc.
Chattanooga, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,496 reviews
Great experience I have bought other vehicles from Capital Toyota but, this was the best experience yet! Reta was a pleasuer to deal with, answered all of my questions I have bought other vehicles from Capital Toyota but, this was the best experience yet! Reta was a pleasuer to deal with, answered all of my questions and, there were many. No pressure just trying to help me make the best purchase. More
Quick and helpful He is a straight shooter. Vary nice i would definitely recommend him ??I do wish things had been explained more thoroughly but with me and husband no He is a straight shooter. Vary nice i would definitely recommend him ??I do wish things had been explained more thoroughly but with me and husband not having the best credit they made sure they got the best for us More
Good Experience I arrived anticipating purchasing a New Ruby Camry, and that's exactly what Alicia Normand showed me and what I bought! Alicia was very Professional, I arrived anticipating purchasing a New Ruby Camry, and that's exactly what Alicia Normand showed me and what I bought! Alicia was very Professional, curteous, and knowledgeable re: the new Camrys. When I was not happy with my trade-in allowance for my 2010 Camry, she promptly went to her Manager to negotiate a better deal, which I was satisfied with. I really enjoyed working with Alicia, she made buying a new car FUN!! :) Also, Mr. Michael Reno in Financing was most helpful with our new purchase. He was very polite and friendly to me/us-both of these employees are an asset to Capital Toyota! I would recommend them both to friends and family. More
experience Very professional Hassle Free Great inventory The sales staff on a walk in without appointment was quick to respond, listened to the customer as to wh Very professional Hassle Free Great inventory The sales staff on a walk in without appointment was quick to respond, listened to the customer as to what he was looking for, and very knowledgeable regarding to the desired product Presented several options within the price range I was willing to spend More
Great experience Awesome experience! Brad Doty was first class - definitely recommend! He removed a tint from the front windshield that we didn’t like a couple days la Awesome experience! Brad Doty was first class - definitely recommend! He removed a tint from the front windshield that we didn’t like a couple days later after we bought it and was kind of enough to return my car to my work once it was the tint was removed to save me a trip to the dealership again. Will definitely refer or use Brad again on my next vehicle purchase. More
Experience was positive with sales and finance We were just starting our search for a replacement vehicle. Our 1997 Chevy Tahoe was becoming a money pit. We had not purchased a vehicle since 2011 We were just starting our search for a replacement vehicle. Our 1997 Chevy Tahoe was becoming a money pit. We had not purchased a vehicle since 2011 when we bought a Chevy Impala. I am always anxious when making a major purchase, especially when having to deal with pushy sales people. Capital Toyota was our second stop. Our Client Advisor, Brad Doty, introduced himself as soon as we arrived. He was very friendly and helpful and listened to what we were interested in. We ended up buying a 2013 Lexus GX 460 that was in excellent condition. The financial consultant we met with was also very helpful and worked with us to get a payment we were comfortable with. His name is Joe Kaufman. We were there later in the evening and my wife needed to leave to pick her car up at Firestone before it closed. However, we were not finished with the financials. Brad offered to take my wife to pick up her car so I could finish the paperwork. We traded the Tahoe in and Brad provided boxes for me to clean out the trunk and he even helped transfer the items. All in all a very pleasant experience and we couldn't be happier with our purchase and will definitely consider Capital Toyota and Brad for our next purchase. More
Best decision I have made in a long time I was coming in to look at a used vehicle but Alicia quickly showed me how I could get into a brand new 4 Runner for about the same cost. She found me I was coming in to look at a used vehicle but Alicia quickly showed me how I could get into a brand new 4 Runner for about the same cost. She found me exactly what I wanted and I couldn't be happier. She was straight forward about everything and didn't waste my time. She set my vehicle up before I left the dealership and game me her cell phone to call her anytime with any questions. She was awesome and I'm so glad I decided to come to Capital Toyota. I appreciate how quick everyone worked to get me in my new vehicle and I'll recommend Alicia and Capital Toyota to all my family and friends. More
Great service and care for the customer Capital Toyota is a great car experience my son was just starting with credit Marquita was great and offered him a lot of good advice was an overall g Capital Toyota is a great car experience my son was just starting with credit Marquita was great and offered him a lot of good advice was an overall great experience More
We had a great experience. We will come back to this dealership bc the way we were treated. Great experience and everyone was friendly. Our sales woman was great and very helpfu We will come back to this dealership bc the way we were treated. Great experience and everyone was friendly. Our sales woman was great and very helpful from start to finish. Finance was also very friendly. Great service. More
Most excellent service and personality for a anxious moment The service was top notch and high caliber nothing negative to say at all came with hopes and left with a dream the crew worked quickly to make it pos The service was top notch and high caliber nothing negative to say at all came with hopes and left with a dream the crew worked quickly to make it possible thank you so much More