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Capital Toyota, Inc.
Chattanooga, TN
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,496 reviews
December 16, 2017
Stress free purchase Recently, I purchased a 2018 Toyota Hylander Hybrid. Jeremy Wright was a pleasure to work with and provided exceptional customer service. He did an am Recently, I purchased a 2018 Toyota Hylander Hybrid. Jeremy Wright was a pleasure to work with and provided exceptional customer service. He did an amazing job at finding me the vehicle that I wanted at a great price. I was in and out of finance in less than an hour with no pressure to purchase additional packages or warranties. It was a great overall dealer experience and I highly recommend Capital Toyota. More
by rpilot
Employees Worked With
December 13, 2017
Hassle free purchase. Great sales and finance staff Very knowledgeable sales representative who answered all of my questions without hesitation. Not pushy and did not try to sell me add ons that I was Very knowledgeable sales representative who answered all of my questions without hesitation. Not pushy and did not try to sell me add ons that I was not interested in. The finance representative was very patient and courteous. Sales manager met with me on each of my visits. More
by prwdiver
Employees Worked With
Alicia Normand, Josh Wilcox
December 12, 2017
Reta was an Outstanding sales person-Top Notch! Reta Maynor did an amazing job at finding exactly what we wanted in the price range we needed. She listened carefully and tirelessly searched for what Reta Maynor did an amazing job at finding exactly what we wanted in the price range we needed. She listened carefully and tirelessly searched for what we'd requested. Her knowledge and professionalism CAN NOT be beat!!! If you are even CONSIDERING purchasing a vehicle, you owe it to yourself to come see Reta at Capital Toyota. More
by Wcanida
Employees Worked With
Reta Maynor
December 10, 2017
Reta was a joy to work with! Not only do we love the van we purchased, Reta's customer service was certainly the "icing on the cake". The whole experience was worth the 2.5 hour d Not only do we love the van we purchased, Reta's customer service was certainly the "icing on the cake". The whole experience was worth the 2.5 hour drive!! Couldn't be happier about a car buying experience than we were with Capital Toyota, particularly Reta Maynor! Thank you! More
by The Walden's
Employees Worked With
Reta Maynor
December 08, 2017
Toyota Highlander purchase Purposeful and prepared. Brad Doty was prepared as soon as I arrived and then went above and beyond to find the perfect vehicle for me. Purposeful and prepared. Brad Doty was prepared as soon as I arrived and then went above and beyond to find the perfect vehicle for me. More
by Brooke Smith
Employees Worked With
Brad Doty
December 06, 2017
Rita Maynor was great! Rita Maynor. was great and addressed all issues, and fixed them. She was a pleasure and a *hoot* I have even called her and asked her to find a LS 4 Rita Maynor. was great and addressed all issues, and fixed them. She was a pleasure and a *hoot* I have even called her and asked her to find a LS 430 for my friend More
by Ronald Woody
Employees Worked With
Reta Maynor
December 06, 2017
Best sales and service ever! Our first new car in 26 years! They are awesome to work with from the moment you walk in! Chris in service knows me but the car I drive and Patrick ju Our first new car in 26 years! They are awesome to work with from the moment you walk in! Chris in service knows me but the car I drive and Patrick just sent us a personal video Christmas card! WHO DOES THAT! Who talked the time to do that? Or salesman. We will never buy from anyone but Patrick! More
by Klassenmcr
December 03, 2017
Positive experience Salesperson (Alicia Norman) presented herself as my advocate in choosing the vehicle that most suited me. She was courteous and friendly.....most imp Salesperson (Alicia Norman) presented herself as my advocate in choosing the vehicle that most suited me. She was courteous and friendly.....most importantly, knowledgeable. She appropriately questioned me on my needs and my wishes. Once the decision was made, she made an extraordinary effort to obtain the vehicle for me in a timely manner, i.e. staying far past her hours on a rainy night. Also, she followed up on the detailing that was unable to be completed that evening. I am grateful for her extra diligence. The sales manager stayed late as well and spoke with me. He definitely made an effort to ensure the delivery of my vehicle More
by Gayanne Burns
Employees Worked With
apologize for not recalling his name, but the gentleman who stayed to detail my car. He even waited for me to pull out and recognized that I was having trouble finding the wipers. He helped me and then waited until I pulled out., Alicia Normand
December 02, 2017
New car purchase Marco listened and met our buying needs. He was attentive, professional and knowledgeable of all Toyota models. Will recommend him to others and would Marco listened and met our buying needs. He was attentive, professional and knowledgeable of all Toyota models. Will recommend him to others and would purchase another auto with him. More
by Wren*
November 29, 2017
Great place with great people. Everyone very easy to work with. Made the process as smooth as possible and worked with what I wanted. Easy trade with my old. I love my new 4Runner Everyone very easy to work with. Made the process as smooth as possible and worked with what I wanted. Easy trade with my old. I love my new 4Runner! More
by 4runner18
Employees Worked With
Christopher in finance , Jacob Avratin
