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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,543 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,543 reviews

August 30, 2024

Service is always fast and friendly. I am always impressed by how quickly they take care of you. More

by tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently find our service fast and friendly. It’s our goal to provide quick and efficient care for all our customers, and we’re delighted that we’re meeting your expectations. We look forward to serving you again soon!

August 22, 2024

Did the job very fast everyone was very pleasant to me thank you very much, Deborah Fuller More

by Deborahfuller989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Capital Toyota, Inc. responded

Hi Deborah, Thank you for your kind words! We’re delighted to hear that our team was able to complete the job quickly and that you had a pleasant experience with us. Your satisfaction is our priority, and we’re grateful for your appreciation. If you need any further assistance or have more feedback, please don’t hesitate to reach out. We look forward to serving you again!

August 22, 2024

Extremely helpful- Curry made the process quick and easy. He was knowledgeable and confident- not pushy at all, and very thorough. More

by Andra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We’re delighted to hear that Curry made your experience quick, easy, and thorough. His knowledge and confidence, combined with a non-pushy approach, are exactly what we strive for in providing excellent service. We appreciate your kind words and look forward to assisting you again in the future. If you need anything else, please feel free to reach out.

August 20, 2024

Best car purchase experience ever by FAR. Patrick Shadrick and Doyala are a great team. More

by Bella Dog.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doyala (?? Last name) answered phone inquiry
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Aug 30, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your amazing feedback! We’re thrilled to hear that you had the best car purchase experience ever with us. It’s wonderful to know that Patrick Shadrick and Doyala made such a positive impact on your experience. We truly appreciate your kind words and look forward to assisting you with any future needs. If you have any questions or need further assistance, please don’t hesitate to reach out.

August 19, 2024

Courtesy and polite and very quick in job! Would highly recommend to my family and friends! More

by Go Vols!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our team courteous, polite, and efficient. Your recommendation to family and friends means a lot to us! If there’s anything else we can assist you with or if you have any more feedback, please feel free to reach out. We look forward to seeing you again!

August 09, 2024

Great staff and service. Very helpful friendly and professional. Not sure what else to say! More

by Tielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Capital Toyota, Inc. responded

Thank you for the positive feedback! We’re thrilled to hear that you found our staff helpful, friendly, and professional. We appreciate you taking the time to share your experience and look forward to serving you again in the future!

August 07, 2024

Everyone was respectful and polite. We had to wait for about 2 hours, but the waiting area is pleasant and huge. The bathrooms are very clean. If you have to wait, it’s a pleasant area More

by jackson653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 15, 2024 -

Capital Toyota, Inc. responded

Thank you for your feedback! We’re glad to hear that you found our staff respectful and polite, and that you enjoyed our waiting area and clean facilities. We appreciate your patience during the wait and are pleased that our environment helped make the experience more comfortable. If there’s anything else we can do for you, please let us know!

August 06, 2024

Curry was a fantastic resource in helping us secure an elusive vehicle. He was incredibly easy to work with, and the entire process was smooth. We look forward to working with Curry and Capital Toyota aga More

by NoogaDad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Capital Toyota, Inc. responded

Thank you for the great feedback! We’re thrilled to hear that Curry was a fantastic resource in helping you secure your vehicle and that the process was smooth. We look forward to working with you again and appreciate your continued trust in Curry and Capital Toyota!

August 03, 2024

Excelentes servicios y muy buenas atenciones de todo el personal, estoy muy satisfecho con ellos More

by rosisflores86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Capital Toyota, Inc. responded

¡Muchas gracias por su amable comentario! Nos alegra mucho saber que está satisfecho/a con nuestros servicios y la atención de nuestro personal. Su satisfacción es nuestra prioridad, y apreciamos mucho sus palabras. Esperamos poder servirle nuevamente en el futuro.

July 31, 2024

We had a great experience buying our Land Cruiser. Aaron was easy to work with and helpful. More

by kandiekl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Sterzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Capital Toyota, Inc. responded

Thank you for your positive feedback! We’re delighted to hear that you had a great experience buying your Land Cruiser and that Aaron was easy to work with and helpful. We appreciate your support and look forward to serving you again!

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