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Capital Toyota, Inc.
Chattanooga, TN
1,496 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,496 reviews
January 06, 2018
Marquita was great but management was in a meeting all day. I have been a Toyota customer for almost 20 years. We went to look at a new vehicle and Marquita was excellent! So friendly and such a hard worker. Sh I have been a Toyota customer for almost 20 years. We went to look at a new vehicle and Marquita was excellent! So friendly and such a hard worker. She has treated our family with such kindness and respect. However, when we went to work numbers, all the managers that could sign off on anything were in a team meeting and we waited 3hrs for people to come sign off and then go back to their meeting. Marquita called multiple people but everyone was busy, not with another customer, but their own business agenda. It made us feel like we weren't worth their time, and ultimately we left. As I said earlier, Marquita worked really hard to earn our business. Unfortunately, the rest of the team was too busy. More
by Sad
Employees Worked With
December 29, 2017
Buying made easy My initial search included 4 dealerships within commuting distance to Chattanooga. I knew what car I wanted and I had researched what price I should My initial search included 4 dealerships within commuting distance to Chattanooga. I knew what car I wanted and I had researched what price I should be paying and what I could expect on a trade in on my vehicle. The young man "Marco Perez" was polite and knowledgeable. There was very little haggling and I walked out with a completely different vehicle than what I originally wanted to buy (Couldn't Resist the Highlander Limited). I couldn't be happier with my selection and look forward to many years of ownership. J.B. More
by J.B. Gaskins
Employees Worked With
Other Employees :
Sara Young (Internet), Ed Emerson (GM), Detha Yoder (Finance), Ed Emerson
December 29, 2017
Great Service Brad was friendly and helpful. Helped me pick a vehicle that fit into my budget, and didn't try to push me into something I couldn't afford. Brad was friendly and helpful. Helped me pick a vehicle that fit into my budget, and didn't try to push me into something I couldn't afford. More
by Jeremy H
Employees Worked With
Brad Doty
December 28, 2017
2016 F350 Very easy to work with. Flexible price and worked with my schedule.was able to compunicate via phone and text message. Over all a great experience Very easy to work with. Flexible price and worked with my schedule.was able to compunicate via phone and text message. Over all a great experience More
by Dozerman23
Employees Worked With
December 28, 2017
Excellent service from Brad Doty I highly recommend purchasing a vehicle from Brad at Capital Toyota. He is very knowledgeable and helpful and made the process very easy without any c I highly recommend purchasing a vehicle from Brad at Capital Toyota. He is very knowledgeable and helpful and made the process very easy without any complications. He helped me find exactly what I was looking for....quick and easy. I had an extreme package added to the car I purchased and Toyota even provided me with a vehicle to drive while I was waiting for the one I purchased to be ready. More
by Lori333
Employees Worked With
Brad Doty
December 28, 2017
Great Car Buying Experience!! Brad Doty was great to work with to help us get our new used car. He was a no pressure, whatever works for you type of salesman and made us feel very Brad Doty was great to work with to help us get our new used car. He was a no pressure, whatever works for you type of salesman and made us feel very much at ease. I would highly recommend Brad and Capitol Toyota if you are looking for a new or used car. More
by KIMBERLY TILLY
Employees Worked With
Brad Doty
December 28, 2017
I recommend Marquita Jones at Capital Toyota Marquita was knowledgeable, cooperative and easy to work with. The buying experience was good. Everyone at the dealership was also very nice. I look Marquita was knowledgeable, cooperative and easy to work with. The buying experience was good. Everyone at the dealership was also very nice. I look forward to working with them in the future. More
by Mfs
December 20, 2017
Great customer service Marquita Jones was an excellent sales rep and extremely patient. She attended to all of my needs and went out of her way to be sure I was satisfied. Marquita Jones was an excellent sales rep and extremely patient. She attended to all of my needs and went out of her way to be sure I was satisfied. I highly recommend her and Capital Toyota. More
by Angela
Employees Worked With
December 19, 2017
Amazing She was very nice and helped us as much as she could to get what we wanted. She was very sweet and had a great personality. She was very nice and helped us as much as she could to get what we wanted. She was very sweet and had a great personality. More
by Lillee Hunt
Employees Worked With
Alicia Normand, Josh Wilcox
December 19, 2017
Curry Stone Curry was a A+1 salesman and a really nice guy. He helped us through buying a nice car. Thank you Curry. When we got back to finance, the trouble star Curry was a A+1 salesman and a really nice guy. He helped us through buying a nice car. Thank you Curry. When we got back to finance, the trouble started. Joe talked so fast, we couldn't understand him, and when we asked about finance percent, he just ignored us until we signed all the papers. My wife told me , at one point, something wasn't right. We should have backed out of the deal then. It was 830pm when we got through, and we were all tired and ready to go home. I should have not signed the papers, but I did, so the great deal that I should have gotten, turned into a nightmare, my fault for signing. Curry was so nice and helpful, I hate to send this review, but watch the finance manager Joe. This was the first time in 30 years that I bought from a dealership, because I didn't trust them, now, I will never buy from another one. More
by tomtom123
Employees Worked With
Curry Stone
