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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,528 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,528 reviews

January 18, 2025

Curry was determined to accommodate our family needs as we were searching for the perfect car for our 16 year old. Not only did he present us with a car that met our needs, Curry exceeded our expectations More

by aburge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing such a heartfelt review of your experience with Curry! We’re thrilled to hear how determined he was to accommodate your family’s needs and help you find the perfect car for your 16-year-old. Building genuine relationships and ensuring every question is answered with care and clarity is exactly what we strive for at Capital Toyota, and we’re so glad Curry exceeded your expectations. Your kind words about his kindness, humor, and honesty mean so much to us. We’re honored to have earned your trust and look forward to welcoming you back as returning clients in the future. Congratulations to your family on the new car, and please don’t hesitate to reach out if there’s anything else we can assist you with!

January 18, 2025

Curry was amazing to work with. He was very chill and answered all of our questions. I would highly recommend working with curry and will definitely be back in future. More

by bburge2745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience with Curry! We’re so glad to hear he provided such a relaxed and helpful atmosphere while answering all your questions. Your recommendation means the world to us, and we’re thrilled to know you’ll be coming back in the future. We’re lucky to have Curry on our team, and it’s fantastic to see his dedication recognized by our valued customers like you. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!

January 17, 2025

I had an excellent experience at Capitol Toyota. Stone made the car-buying process smooth and stress-free. He provided outstanding customer service, answered all my questions, and helped me find the More

by jtravil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience at Capital Toyota! We’re delighted to hear that Curry Stone made the car-buying process smooth and stress-free for you. Providing outstanding customer service and helping you find the perfect car is exactly what we strive for, and it’s fantastic to know we hit the mark. Your kind words and recommendation mean so much to us. Congratulations on your new car! We’re thrilled that you’re happy with your purchase, and we look forward to serving you again in the future.

January 17, 2025

Incredible Empoyees and top notch service! I don’t even consider a different dealership due to the quality of the Service Department. More

by Bonnie Blalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you Bonnie, so much for your kind words and loyalty to Capital Toyota! We’re thrilled to hear that our incredible employees and top-notch service have made such a positive impression on you. Your trust and confidence in our Service Department mean the world to us, and we’re honored to be your go-to dealership. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to continuing to provide you with the exceptional service you deserve!

January 15, 2025

The team was perfect! Brody got me in and out before they closed. Awesome experience! More

by Go blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your amazing review! We’re thrilled to hear that Brody and the team provided you with such a seamless experience and got you in and out in no time. Providing quick and efficient service while making sure every customer feels valued is always our goal. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you need anything in the future, please don’t hesitate to reach out!

January 15, 2025

Bryan was very helpful. Originally we went to see if they had the vehicle we were looking for and they didn’t, however Bryan gave us a call to let us know of a new shipment More

by Alijah L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your great experience with Bryan! We’re so happy to hear that he went the extra mile to keep you updated and found the perfect vehicle for you. It’s our goal to always provide personalized service and ensure our customers get exactly what they need, and we’re thrilled Bryan was able to do just that. We truly appreciate your feedback and look forward to helping you again in the future!

January 14, 2025

Super friendly and helpful, Bryan was fantastic and worked through some things to get us into the perfect car, we couldn’t be happier! More

by Anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Toyota-GR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your wonderful review! We’re so happy to hear that Bryan was able to work through everything to get you into the perfect car. Providing friendly and helpful service is what we aim for, and it’s fantastic to know we succeeded in making your experience a great one. We’re thrilled you couldn’t be happier with your new car! If there’s anything else we can assist with, please don’t hesitate to reach out.

January 13, 2025

The routine maintenance inspection was handled very promptly and courteously. I have no complaints from this visit. More

by Kenneth
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your great review! We’re thrilled to hear that your routine maintenance inspection was handled promptly and courteously. Providing efficient and friendly service is always our goal, and we’re so glad to know we met your expectations. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again in the future!

January 11, 2025

Aaron was very helpful and timely. He was very helpful even after we bought the suv More

by thefivedollarfarm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Sterzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your kind review! We’re so glad to hear that Aaron was able to assist you both during and after your SUV purchase. Providing helpful and timely service is always our goal, and we’re thrilled to know Aaron went above and beyond to ensure your experience was a great one. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again in the future!

January 09, 2025

I'm sorry to have to write about a bad experience with Capital Toyota's service dept but I caution you to think twice about coming here. They were not honest with me about the cost of repair for my 2018 H More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonah Johnson
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Jan 09, 2025 -

Capital Toyota, Inc. responded

Bob, Thank you for taking the time to share your feedback. We deeply regret that your experience with our service department was anything less than excellent. Diagnosing automotive issues can sometimes be a complex and evolving process, as symptoms may point to multiple potential causes. We strive to provide clear and accurate information, but we understand how frustrating it can be when multiple diagnoses are presented. We appreciate your patience during the time your Highlander was in our care, and we want to emphasize that our ultimate goal was to ensure your vehicle received the best possible attention. Refunding the cost of the initial diagnosis was the right thing to do, and we hope it reflects our commitment to fairness and transparency. We’re also grateful for your kind words about Jonah; we agree that he’s a valuable member of our team. Your feedback helps us improve, and we would welcome the opportunity to speak with you further to address any lingering concerns. Please feel free to contact our service manager directly at 423-892-0661 Thank you again for sharing your thoughts, and we hope you’ll give us the chance to provide a better experience in the future.

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