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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,501 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,501 reviews

December 21, 2024

Curry went above and beyond, patiently helping us work through options and find what my wife was looking for. It's experiences like this that make future car buying easy, because we don't have to look aro More

by jclobo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Curry is a top notch salesman. He is personable and has your best interests in mind. Highly recommend More

by TN343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 15, 2024

We were immediately greeted by Bryan Bunch and he asked all the right questions to point us in the right direction. He was patient, listened carefully, and was very professional. We immediately connected. More

by sluder21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Bryan Bunch made such a positive impact on your experience. His professionalism, patience, and excellent customer service are exactly what we strive for here at Capital Toyota and Lexus of Chattanooga. We're so glad you’re loving both the Lexus and Toyota brands, and we’re happy Bryan helped you find the perfect fit. If you ever need anything, don’t hesitate to reach out. We look forward to serving you again in the future!

December 09, 2024

Just bought my 2023 Tundra from Capital Toyota, and I’ve got to say, working with Curry Stone was awesome! He was super transparent, professional, and made me feel like I was getting the absolute best deal More

by B. Seabolt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Capital Toyota, Inc. responded

Thank you so much for sharing your fantastic experience with us at Capital Toyota! We're thrilled to hear that Curry Stone made your truck-buying journey so enjoyable and transparent—he truly has a knack for making customers feel valued and confident in their purchase. Your kind words are sure to make his day! A big shoutout to Chan for keeping things smooth and efficient in finance—we’re lucky to have such a skilled pro on our team. And as for Will Winters, we’ll make sure he knows the competition is heating up. 😉 Congratulations on your new 2023 Tundra! It’s an incredible truck, and we’re so glad you chose us to be part of this exciting moment. If there’s anything you need as you hit the road, don’t hesitate to reach out. Thank you again for being part of the Capital Toyota family—you rock, too! 🚗

December 02, 2024

The service department is crooked and deceitful, no integrity. Not helpful at all this is the worse Toyota I have engaged with. They cover up their mistakes. Maybe they should just fire the entire staf More

by Paula38053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonah
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Dec 03, 2024 -

Capital Toyota, Inc. responded

Dear Paula, We deeply regret hearing about your experience and the concerns you’ve raised. At Capital Toyota, we strive to deliver exceptional service and ensure transparency and integrity in all that we do. Your feedback is important to us, and we take it seriously. We would appreciate the opportunity to learn more about your visit and address the issues you encountered. Please reach out to our management team directly at 423-892-0661 so we can better understand the situation and work toward a resolution. Your trust means a lot to us, and we’re committed to improving and restoring your confidence in our service. Thank you for bringing this to our attention.

November 23, 2024

We live in South Georgia right at the GA/FL line app. 30 minutes from Jacksonville and traveled to see my parents at Cloudland Canyon this week. About an hour away from our destination, we ran over somet More

by Kim Lamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Capital Toyota, Inc. responded

Kim, thank you so much for sharing your experience! We're so happy that Gwen and Brody were able to turn a stressful situation into a positive one for you. It’s truly heartwarming to hear that they made you feel like family and helped you get back on the road safely. We pride ourselves on our compassionate and friendly service, and we’re glad it showed when you needed it most. We’ll be sure to pass along your kind words to both Gwen and Brody—they’ll be so thrilled to know they made a difference. Thank you again for choosing Capital Toyota, and we look forward to serving you in the future. Safe travels and take care!

November 18, 2024

Scott Lunden is always excellent! Great service. Takes great cares of his customers and very professional and friendly. More

by Alrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! 🌟 We couldn’t agree more—Scott Lunden truly is excellent! We're so glad to hear he provided you with great service while taking such good care of you. Professionalism and friendliness are hallmarks of what we aim for, and it’s wonderful to know Scott delivered that experience. 💙 Thank you for choosing Capital Toyota, and we look forward to serving you again! 🚗😊

November 18, 2024

Best xp I’ve had at a dealer. Guys were straight to nice and it pushy at all More

by jordonhyde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jaramillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hudson
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Nov 19, 2024 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! 😊 We’re thrilled to hear it was the best you’ve had at a dealership. Our team prides itself on being friendly, straightforward, and never pushy, so it’s great to know we hit the mark for you. 🚗💙 If there’s anything else we can do for you, don’t hesitate to reach out. Welcome to the Capital Toyota family!

November 15, 2024

Louis V was extremely caring and helpful today. While traveling in the area with my paralyzed husband, we had a warning light illuminate in our 2020 Sienna. Capital Toyota folks quickly let me know More

by nanna032706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! 🌟 We’re so glad Louis and the team were able to assist you quickly and get you back on the road. We understand how important it is to have a reliable vehicle, especially while traveling, and we’re honored to have been able to help. 🚗💙 Thank you for choosing Capital Toyota, and please don’t hesitate to reach out if you need anything in the future. Safe travels to you and your husband! 😊

November 13, 2024

Thank you for the easy service and getting us in and out fast. Thank you again More

by ashleybales994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Capital Toyota, Inc. responded

Thank you so much, Ashley, for your kind words! We're thrilled to hear that you enjoyed a quick and easy service experience with us. Our team at Capital Toyota is always here to make sure things go as smoothly as possible, so you can get back on the road with ease. We truly appreciate your trust in us, and we look forward to serving you again in the future. Thank you once again! Safe travels!

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