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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,495 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,495 reviews

November 18, 2024

Scott Lunden is always excellent! Great service. Takes great cares of his customers and very professional and friendly. More

by Alrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! 🌟 We couldn’t agree more—Scott Lunden truly is excellent! We're so glad to hear he provided you with great service while taking such good care of you. Professionalism and friendliness are hallmarks of what we aim for, and it’s wonderful to know Scott delivered that experience. 💙 Thank you for choosing Capital Toyota, and we look forward to serving you again! 🚗😊

November 18, 2024

Best xp I’ve had at a dealer. Guys were straight to nice and it pushy at all More

by jordonhyde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jaramillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hudson
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Nov 19, 2024 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! 😊 We’re thrilled to hear it was the best you’ve had at a dealership. Our team prides itself on being friendly, straightforward, and never pushy, so it’s great to know we hit the mark for you. 🚗💙 If there’s anything else we can do for you, don’t hesitate to reach out. Welcome to the Capital Toyota family!

November 15, 2024

Louis V was extremely caring and helpful today. While traveling in the area with my paralyzed husband, we had a warning light illuminate in our 2020 Sienna. Capital Toyota folks quickly let me know More

by nanna032706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! 🌟 We’re so glad Louis and the team were able to assist you quickly and get you back on the road. We understand how important it is to have a reliable vehicle, especially while traveling, and we’re honored to have been able to help. 🚗💙 Thank you for choosing Capital Toyota, and please don’t hesitate to reach out if you need anything in the future. Safe travels to you and your husband! 😊

November 13, 2024

Thank you for the easy service and getting us in and out fast. Thank you again More

by ashleybales994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Capital Toyota, Inc. responded

Thank you so much, Ashley, for your kind words! We're thrilled to hear that you enjoyed a quick and easy service experience with us. Our team at Capital Toyota is always here to make sure things go as smoothly as possible, so you can get back on the road with ease. We truly appreciate your trust in us, and we look forward to serving you again in the future. Thank you once again! Safe travels!

November 08, 2024

The service department is great always fast and friendly. They are always honest about repairs needed. More

by Hoffersj121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re delighted to hear that our service team consistently provides you with fast, friendly, and honest service. Transparency and quality care are at the heart of what we do, and it's wonderful to know you feel taken care of every time you visit. We truly appreciate your trust in us and look forward to serving you again at Capital Toyota. Safe travels!

November 07, 2024

1st time dealing with capital. Scheduled with Gwen, she was great. Strategised maintenance with Scott. Scott was very personable and clear on status and need. In short, felt comfor More

by Thirdegree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with us! We're thrilled to hear that your first visit with Capital Toyota was a positive one. Gwen and Scott are fantastic, and it’s wonderful to know they provided you with clear, personalized care for your Toyota. Making you feel comfortable and confident in our service is what we’re all about! We truly appreciate your trust and look forward to being here for all your future needs. Thank you again, and safe travels!

November 06, 2024

Great place to purchase a car. Salesman was easy to work with and the actual process or purchasing went smoothly and quick. More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Capital Toyota, Inc. responded

Thank you so much for choosing Capital Toyota and for sharing your experience! We're thrilled to hear that your car-buying process was smooth and efficient, just the way it should be. It's wonderful to know our team made it easy for you to find the perfect vehicle. If you ever have any questions or need assistance down the road, please don’t hesitate to reach out. Wishing you many happy miles in your new car, and we look forward to seeing you again!

November 05, 2024

Service department does good work in a timely manner and shop is clean and safe More

by lanfan29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your experience with our service department! We're so pleased to hear that our team provided timely, high-quality work and that you found our shop clean and safe. We believe a well-maintained, welcoming environment is just as important as the care we put into each vehicle. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon. Safe travels!

November 04, 2024

Stopped in for service as we were traveling through the area and had an issue with our RAV4. Everyone was so nice and fixed our vehicle and we were on our way quickly! More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Capital Toyota, Inc. responded

Hi CJ, Thank you so much for stopping by and sharing your experience! We're delighted we could help you out during your travels and get your RAV4 back on the road quickly. Our team loves making sure everyone feels welcome, especially when they're just passing through. We hope the rest of your journey was smooth and enjoyable. If you’re ever in the area again, don’t hesitate to stop by—we’re always here to help!

November 03, 2024

Wonderful people. Very patient and friendly. Thank you for your service! Have a great day! 😊 More

by Cgonzalez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah
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Nov 06, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that you found our team patient and friendly—it’s always our goal to make sure every visit is as pleasant and stress-free as possible. Your appreciation means a lot to us, and we’re grateful to have had the chance to serve you. Wishing you a fantastic day as well! 😊

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