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Capital Subaru of Greenville

Winterville, NC

4.8
511 Reviews

3999 S Memorial Dr

Winterville, NC

28590

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Showing 511 reviews

July 08, 2023

The attendants are always personable, informative, and patient. The service was completed in the promised time frame. I was also informed of an estimated time for services to come. More

by CORANLUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sutton
July 08, 2023

Very courteous and attentive exceeded all my expectations very pleased would recommend to friends and family More

by RICK.F.STANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roebuck, Ryan May, Jason Sutton, Stephen Clark, Christopher Conway
July 08, 2023

Our service representative was excellent and went above and beyond to ensure that our concerns were checked out. More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry I don't remember the name of our service rep but he was excellent!
July 07, 2023

The service is always good and they work in discounts when available. The showroom is a bit crowded and seating is a little sparse. The website has periodic issues with scheduling and the direct phone li More

by MATTCWHITED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan May
July 07, 2023

The staff was very welcoming and friendly The atmosphere was calming and peaceful and I’m satisfied with my purchase of the 2016 Honda CRV thank you Raheem’s Slade More

by Vebrown1984
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Raheem Slade, Will Ellegor
July 06, 2023

The responsiveness of the sales team was excellent and I would highly recommend them to purchase another car More

by landis.larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Hudson, Jimmy Gerhold
July 06, 2023

I love my Subaru, Best car I’ve ever owned. !!!! I am happy with the service department More

by RERENRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roebuck, Ryan May, Jason Sutton
July 06, 2023

It was quick and easy to schedule service. Service staff were friendly and efficient. Work completed in timely fashion. More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan May, Jason Sutton
July 05, 2023

The whole process was fast and efficient. The salesman was very, very helpful and so was a service representative. Couldn't be more pleased. More

by BHAD669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Barbee, Will Ellegor, Jason Sutton
August 22, 2018

NOT a trustworthy dealership Almost bought a slightly used Subaru but then just happened to notice that the vehicle had been damaged & someone had put bondo over the damage which More

by SusanSC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager Wayne Barbour, Scott, Matt
Mar 02, 2021 -

Capital Subaru of Greenville responded

Hey SusanSC, we are very sorry to hear this happened. We would love to discuss more details as to what happened so we can make sure we improve in our process and how our customers are treated. Mistakes happen unfortunately and things can get miscommunicated. With that said we do want each and every customer to feel like they are being cared for and that their concerns are being heard which sounds likes was not the case here. Please feel free to message us so we can make sure this does not happen again. Thank you in advance for any feedback.

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