Capital Hyundai Of Jacksonville - Service Center

I love dealing with Shane. He is always very knowledgeable....has answers for all my questions. He is always very knowledgeable....has answers for all my questions. More

I would like to focus on the service writer who was present the day I came in. I was concerned that I needed two panels replaced on the roof of the car. When the gentleman examined the car, he explaine present the day I came in. I was concerned that I needed two panels replaced on the roof of the car. When the gentleman examined the car, he explained to me that the fading was because of water spots and gave me some advice on what type of cleaner I could purchase to remove it. I must admit, I was more than surprised at how good his advice was. He also pointed me in the direction for another product to bring the black color back into the rain guards over the windows. Once again, his recommendation was on target. Some good advice and a little elbow grease with the right product was all I needed! Thank you and please thank the service writer for me. More

Quick. Helpful. Xx xx xx xx xx xx xx xx xx xx xx xx xx xx Helpful. Xx xx xx xx xx xx xx xx xx xx xx xx xx xx More

Took Ionic 5 to get a key fob programmed and they did it well. However, the car was due for a tire rotation and an air filter change and no one called me to tell me that it was due. I forgot about it, so I well. However, the car was due for a tire rotation and an air filter change and no one called me to tell me that it was due. I forgot about it, so I should’ve brought it up. A bit more attention to detail is needed. Now I have to bring the car back and I have to drive 100 miles to get my car to the dealership. The staff was very friendly and helpful. More

Always good They keep you informed what's going on, that's all you get. I'm done that's all you get. I'm done More

I love these service reps. Shane is the most courteous, informative and personable person. I have been coming to this dealership for 5+ years. I have had 3 hyundais and have al Shane is the most courteous, informative and personable person. I have been coming to this dealership for 5+ years. I have had 3 hyundais and have always gone to this dealership, and in 2018 purchased my Genesis, and they still are awesome with taking care of my auto.. They maintain every scheduled maintenance on a regular basis. I love these guys.... More

Great customer service which always listens to customers issues and fast reliable service. Would recommend. issues and fast reliable service. Would recommend. More

The service was great. The service person to help me was very informative and helpful The service person to help me was very informative and helpful More

One of the first people at this dealership to treat me like a customer not just a woman like a customer not just a woman More