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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.6
472 Reviews

472 Reviews of Capital Hyundai Of Jacksonville - Service Center

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July 01, 2023

Everyone there is very nice and works to get you in and out quickly will tell all my friends. More

by diane.pate67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan
June 30, 2023

This is by far the BEST service department in eastern NC. They work on every car I own. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Prevatte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wilson
June 30, 2023

The service dept has been good, not great. I went to pick up my vehicle from being serviced and had to wait over 20 minutes with no one asking if they could help. After waiting with other cust More

by palisadeowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

The timing for the maintenance was very efficient and I also experienced a problem with the cars'paint finish in an area and they addressed it and we will be scheduling further servicing on that. Very very More

by jetmom13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager Steve?
June 29, 2023

The service is still great. I travel from New Bern to get serviced in Jacksonville. This by itself should tell you a lot about the service department. More

by EWARD3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Very competent, time is great. 1 2 3 4 5 6 7 8 9 0 More

by predling47
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Shane is an invaluable member of your team and an absolute asset. Give him a raise. More

by jacobwolfe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Colyer
June 28, 2023

Not a long wait for an oil change and tire rotation. The only negative is since being there months ago they are working on the original service garage and I didn’t know until I arrived. It would’ve been More

by CMCRUZ1015
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Very professional and courteous a pleasure to do business with this dealership great to work with More

by WILDBOZO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
June 28, 2023

Prompt and friendly service has always been my experience. Dedicated to taking care of any warranty issues I have had. More

by bdrans19
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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