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Capital Hyundai Of Jacksonville

Jacksonville, NC

4.6
1,002 Reviews
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2325 N Marine Blvd

Jacksonville, NC

28546

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Showing 1,002 reviews

April 05, 2017

2017 Elantra Excellent customer service. Return customers. Love the warranty packages that Stevenson offers. They are so much better than other dealerships. They More

by crystalleeannwalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Preuett
April 05, 2017

I would go here again Everyone was friendly and very helpful with all my needs. They did not push you to do anything. They will help in anyway they could. More

by bentonc91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 05, 2017

Great Hyundai SCOTT was great for my purchase, Smoke really helped make the deal.. and Jacob well he's just the greatest finance guy I have ever had. Went over ever More

by adamsantiago518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Smoke, Scott big D
April 02, 2017

Awesome Place To Buy A Car The sales staff were exceptional, by far the best cat buying experience I've ever had. At no point did I feel like they were selling me a car, just he More

by jdealyasir7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 25, 2017

Great Dealership The salesperson I had listened to my needs and put me in a car that went a over and beyond my expectations. He was there to help me out with any infor More

by adavee93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Morgan
March 22, 2017

Great experience! From the time we pulled up till the time we pulled out, we felt very welcomed and comfortable. No pressure. Very professional. Justine our salesman wa More

by Kathy314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine, Jacob
March 22, 2017

Excellent I am very happy with my experience and love my new car. It gives my son more room in the back for him to be able to move easily especially after his b More

by georgebrown744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Drew
March 18, 2017

Excellent Service I had the best car experience! Everyone made me feel comfortable and relaxed, there was no pressure during my visit. From start to finish they made e More

by elantra2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
March 16, 2017

Perfectly satisfied. Salesman Noyes was very helpful when I indicated what I wanted. Had me test drive a new Santa Fa, even though I had opened a 2004 model. This is why I More

by tommylee0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Noyes
March 12, 2017

Terrible customer service TERRIBLE CUSTOMER SERVICE. We liked a car that was on the website so the dealership had it traded over from Wilmington. We waited over three hours for More

by janine esquer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin, David smoke
May 31, 2017 -

Capital Hyundai Of Jacksonville responded

Upon reading about and hearing about your displeasure regarding the quality of service provided with regards to another key to your vehicle I decided to immediately step in to remedy the situation. Please understand that with regards to pre owned vehicles, we are only afforded the keys that we receive when trading for or purchasing these vehicles. With that being said, we would never want an unhappy customer especially over something as minor as another key. We have since provided you with the requested second key at no charge. The employees involved in your transaction were not trying to be unhelpful and I think that the way the information conveyed to you could have been handled better. I hope that since, we have lived up to your expectations and the expectations that we try to hold ourselves accountable to. Thank you, Jeremy Storey Operations Manager

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