Capital Hyundai Of Jacksonville

Awesome Salesperson My husband and I come in to Stevenson Hyundai yesterday and needed a car. Erik Whitehurst greeted us, and listened to our needs, and then picked out t My husband and I come in to Stevenson Hyundai yesterday and needed a car. Erik Whitehurst greeted us, and listened to our needs, and then picked out the perfect car, and everything worked out perfectly! We have bought several cars in the past but never had the experience we had with Erik, like I said he listened to us which is so important, and that's how he picked the right car for us! More

Brilliant A truly amazing dealership, our salesman Will and the GM Zed Shipley were a pleasure to work with. i have never recieved customer service like that A truly amazing dealership, our salesman Will and the GM Zed Shipley were a pleasure to work with. i have never recieved customer service like that before More

Interest rate quote / Interest rate charged My son purchased a used Hyundai form Rusty. After negotiating price of car, placed a $13000 down payment and financed $7500. Son had a credit score of My son purchased a used Hyundai form Rusty. After negotiating price of car, placed a $13000 down payment and financed $7500. Son had a credit score of 750 and was sold from Rusty interest rate would be 3% to 4% and a cosigner would not be necessary. Upon hearing that I left and he finished up the paperwork. He was charged a rate of 7.59% and not knowing signed the papers (first time buyer). Leaving my trust in Rusty was a mistake. Numerous phone calls to dealer, never a callback. Finally got Rusty on phone, by staying on hold. told me once it leaves is desk, he has no control over finance and it was (only) $300 a year in interest. Went to local bank and borrowed money at 3.9% and paid off Ally finance. Dealers can make 3% or more off your interest they charge you. Buyer beware. Nearly $60000 spent with stevenson in last 6 months. Never again More

Okay experience Had a great time with John and Brian and the sales managers picking out and working a great deal for our new Hyundai and the woman at the finance offi Had a great time with John and Brian and the sales managers picking out and working a great deal for our new Hyundai and the woman at the finance office was great too. But then we had to go back and resign some paper the next day. We had to work with Rusty I believe in the finance office. He tried to force us into getting Gap insurance through them while touting some new “DoD policy” saying that right then and there was our last opportunity to get gap insurance from a financial institution. This was a flat out lie to our face! Luckily we didn’t get it, we refinanced the loan and cut our rate in almost half and it includes gap insurance for way cheaper. Other than being lied to it was a great experience. More

Christmas came early! The entire Hyundai staff was professional from the time we walked in the door until our purchase was complete. Our dealer, Rusty Morgan, listened to w The entire Hyundai staff was professional from the time we walked in the door until our purchase was complete. Our dealer, Rusty Morgan, listened to what we were looking for, made a few suggestions and ultimately found us a vehicle that checked off every block on our list. In regards to financing and working with our budget, Randy was on point. He made my second vehicle purchasing experience and easy and stress-free one!! More

Great service Everyone was very pleasant. The salesman was very helpful with the set up of my car. They answered every question and definitely would refer friends t Everyone was very pleasant. The salesman was very helpful with the set up of my car. They answered every question and definitely would refer friends there. More

hyundai I thought the staff were professional and found what I wanted. I got a vehicle for a good price and I am happy with the results. I thought the staff were professional and found what I wanted. I got a vehicle for a good price and I am happy with the results. More

Excellent First time buying a new vehicle and it went really, really well. I absolutely love my new car and will definitely recommend this dealership to others. First time buying a new vehicle and it went really, really well. I absolutely love my new car and will definitely recommend this dealership to others. More

Review of Stevenson Hyundai As indicated in the comments above I did not like my buying experience. I had expected a more straightforward response to my request to see an advert As indicated in the comments above I did not like my buying experience. I had expected a more straightforward response to my request to see an advertised vehicle. I guess I come from a different era where customer relationship was as important as the sell itself. More