Capital Hyundai Of Jacksonville

Don't waste your time!!! If you are looking for a new or used car, stay away. First of all, the place is being remodeled, so you will do business in the brake room for the mechanics. Which is not bad, and I used car, stay away. First of all, the place is being remodeled, so you will do business in the brake room for the mechanics. Which is not bad, and I understand the issue of temporarily having to use different rooms, BUT it does not have to look like you are buying a car from Slick Willy on the backside if a landfill!!! Then the unmotivated sales rep walked out to greet the newborn from his coworker. We were sitting there ready to drop 50K on a car that needs to be ordered because the lot is empty. So, NO, I will not buy a car from this particular guy or dealership. We will go back to New Bern, where we went yesterday to actually test drive the car we want. It just was the wrong color. The gentleman, Tommy Jones, was exceptionally helpful and knowledgeable. He spend 2 hrs with us, explaining everything, knowing very well he wasn't going to sell us this car. That's what I call service. So Capital Hyundai, go and take some notes, see how to do business the right way. More

Bottom Line: Suspected Fraud- Service department did not perform service that was paid for (tire rotation) during 2nd scheduled vehicle service interval (12,000 miles), and most likely didn't during the 1st perform service that was paid for (tire rotation) during 2nd scheduled vehicle service interval (12,000 miles), and most likely didn't during the 1st one either. Service dept was also very "coy" about the type of oil included in the maintenance plan, on both service visits. Filed complaint with NC DOJ and asked to have them investigated. More

Do not take you car to get repaired here they do snake like work to quote unquote hook you up. I have report them to corporate twice which the dealership was hit twice with negative reports and I report t like work to quote unquote hook you up. I have report them to corporate twice which the dealership was hit twice with negative reports and I report them to BBB Autoline which also gave them a negative report. If you do happen to take your car get proof of everything that happens don't trust them with anything they will stab you in the back and call you a liar. Take your business else where Capital Hyundai of Jacksonville is not the place for customer service or service period. Just look at their reports. More

Im estrellanricci and worked with jerome clay ,very knowledgeable of his product make sure my needs are met and explain me i. Detail of what kind a acr im getting , he is awesome knowledgeable of his product make sure my needs are met and explain me i. Detail of what kind a acr im getting , he is awesome More

I bought my 2016 5yrs ago and love it; staff all was fantastic day we bought it; and each service that has been done in past 6yrs has bee all 5 stars to each staff; Joshua; Tonya have been top staff mem fantastic day we bought it; and each service that has been done in past 6yrs has bee all 5 stars to each staff; Joshua; Tonya have been top staff members; each person that has interacted with me has been excellent service, More

If your family member is not knowledgeable with automobiles, make sure they have someone to ask about the service they are recommending, before you sign anything. My daughter's husband is deployed automobiles, make sure they have someone to ask about the service they are recommending, before you sign anything. My daughter's husband is deployed on a training mission. She took her car in, for recalls. She also had a brake light come on. She asked them to check it out. They diagnosed a leaking brake banjo bolt. They tried to fix to the tune of $275, then tried scaring her into new front rotors, brake pads, a caliper and brake hose, to the tune of $1000. Thankfully, she called me, and she was only out the $275. Her husband will be fixing this himself. Just beware of up-charging and the tactics used to get more money from you or your family member. More

Came to look at the Tuscon and Santa Fe. After test driving, my wife liked the Santa Fe more. We came back again to drive during the daylight, and then decided on the Santa Fe. We worked with Jerome driving, my wife liked the Santa Fe more. We came back again to drive during the daylight, and then decided on the Santa Fe. We worked with Jerome the entire time, and he was easy to talk with, no pressure, and made the entire process smooth. Great buying experience! Go see Jerome. More

Eric was my salesman and he got me the car I wanted and the right color as well. I highly recommend this dealership. Thank you so much I love my new Tucson. Thank you to everyone I worked with. Awesome exp the right color as well. I highly recommend this dealership. Thank you so much I love my new Tucson. Thank you to everyone I worked with. Awesome experience . More

I've bought 3 cars from here and Eric is the best and most helpful salesperson I've worked with thank you Eric i look forward in working with him again most helpful salesperson I've worked with thank you Eric i look forward in working with him again More

Alex in sales treated us with honesty and if he wasn't sure about something he checked with someone to make sure he could help us with what we wanted. The whole experience was pleasant and the entire sal sure about something he checked with someone to make sure he could help us with what we wanted. The whole experience was pleasant and the entire sales, and financial department made us feel like family. Would definitely recommend this dealership to family and friends! More