
Capital Hyundai Of Jacksonville
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,165 reviews
Impressed The Stevenson Hyundai staff has worked very hard to build a relationship of trust with our family. It began with the warm welcome from our salesman, The Stevenson Hyundai staff has worked very hard to build a relationship of trust with our family. It began with the warm welcome from our salesman, Emmanuel who I hate to admit did not receive as warm a reception from us initially. I went in with the idea that we would be badly treated. Once the decision was made to purchase a car the finance department was wonderful. Sky was very personable and has been very helpful to us even after making the sale. The service department has been prompt and courteous to us. Since our initial purchase, we made two additional purchases and if your experience with them has been like ours, you too will be very pleased. More
Satisfaction at Hyundai, Jacksonville, Always a pleasant experience in both sales and service. I highly recommend this vehicle and Hyundai of Jacksonville for a vehicle and service you can Always a pleasant experience in both sales and service. I highly recommend this vehicle and Hyundai of Jacksonville for a vehicle and service you can count on. More
Great deal and great customer service. I went to Stevenson thinking maybe I was too upside down to trade my car. They worked and worked to figure out how to make it affordable for me. It al I went to Stevenson thinking maybe I was too upside down to trade my car. They worked and worked to figure out how to make it affordable for me. It all worked out great and I couldn't be happier. Great selection of cars and John Michael was terrific. Will buy there again. More
amazing service The assistance given to me by Blake ( from Mazda), Sky, and John Michael was amazing! Complete professionals that went above and beyond for me- and di The assistance given to me by Blake ( from Mazda), Sky, and John Michael was amazing! Complete professionals that went above and beyond for me- and did so on such a short time. I would not hesitate to refer my friends to Stevenson Hyundai and tell everyone about the amazing and speedy care I was given. More
BAD BUSINESS I've been dealing with stevenson hyundai for two day have been here 3 times giving the run around last night I was told a car that they would be able I've been dealing with stevenson hyundai for two day have been here 3 times giving the run around last night I was told a car that they would be able to put me had already left the dealership and is on its way (hopes up). After another hour waiting (second time coming) they told me it wouldn't be here until this morning. This morning (8:48am) I inquired to see if the vehicle arrived yet and I was told no. few hours later I'm told to meet here in 45 mins that they were on the way to get the vehicle 20 mins later after I'm already here they tell me the vehicle was being sold to someone else paying cash. A hour later I'm told they're looking in a auction and it would be a while so they would call me. I'm told this is a first come first serve business well I believe I was the first come. This is bad business completely and all the way around. More
Great salesman gave us great service Me and my son just recently went to go see Mr Anthony LeGrand over at Mazda next door he just got moved over to Hyundai so i wanted to have his review Me and my son just recently went to go see Mr Anthony LeGrand over at Mazda next door he just got moved over to Hyundai so i wanted to have his review here for is any one goes there to please stop and have a talk with him. Even though my son didn't get a car after our visit with Anthony which was not fault of him, it was simply because we couldn't afford it at the moment. He was pleasant, respectful, and honest the whole time. He gave us options as far which price points would fit our budget, what interest rate and payment estimates would be if we bought a vehicle, and what we could do to help our credit between now and when we are ready to buy. He did this all with a smile knowing that we were not ready to finance just yet, and the best part was i didnt feel pressured. Before i meet Anthony i believed in the stereotype that all salesman at dealerships were crooks and liars and would say anything to make a sale. Anthony defied the stereotypes and made our visit wonderful. Recommending to all my friends and family to see him first before they buy their vehicle. More
Buyer Beware!!!!! These guys are crooks. Ask them about there 6 month upgrade program. They stuck us with a 450.00 payment and told us they would cut our interest rate These guys are crooks. Ask them about there 6 month upgrade program. They stuck us with a 450.00 payment and told us they would cut our interest rate in half as long as we made our 6 monthly payments on time. Now 9 months later they said they dont have the program anymore. LIES LIES LIES!!!!!!! More
Nothing but crooks! I will never buy a car from these crooks or any dealership with the Stevenson name! I used to respect this dealership, but after dealing with the Hyun I will never buy a car from these crooks or any dealership with the Stevenson name! I used to respect this dealership, but after dealing with the Hyundai and Toyota shops and having nothing but horrible experiences, I will refer everyone I know to someone else. First, I bought a car from them after much haggling and even being talked down to by the salespeople. After the deal was done, I'm handed a key with tape around the buttons and when I peeled the tape off, I realized the buttons were loose and falling out! I asked about an alternate key and was told that was the only key they had. Wow, really? Fine, I dealt with that. I was told the car had Bluetooth (a huge seller for me), yeah it doesn't. OK...guess I have to deal with that too. Shortly after, as I'm driving to work, the car just shuts off on me. I was able to pull over and restart it with no issues, but this should not be happening. I chalked it up to a fluke and let it go. Three months later, I had to get an oil change. I don't go anywhere but in town, so I know I didn't drive 3,000 miles yet! So now, the car has shut off on me twice in the past week, both times when my son has been in the car with me. I call the dealership, am told by Service that they can look at it and hopefully the Extended Warranty will pay for it, but I'm still going to have a $100 deductible. For what? This is obviously an issue that the car has had and SHOULD have been caught before it was sold! After talking to the manager, I'm told that it's my problem to fix because it wasn't discovered within the first 90 days of having the car. And the issue with the key could have been fixed had it been brought up within that 90 day period...I guess mentioning it when you're still in the store isn't good enough! So now I'm stuck with a death trap and prayers that nothing happens to myself or my child in this lemon of a vehicle. Don't ever buy from these guys, they will lie to you in a heartbeat! Customer service doesn't matter, only dollar signs do. More
rip off warrantee with all hyandais Do not buy a hyandai and be fooled by their so called bumper to bumper warrantee of 5yr/60000 miles bcz its not correct. Got r paper work home after p Do not buy a hyandai and be fooled by their so called bumper to bumper warrantee of 5yr/60000 miles bcz its not correct. Got r paper work home after purchase and read the manual to find out certain items arrent covered for said warrantee miles..ie a/c, radio...paint...Bluetooth etc. The whole point of buying this car was a warrantee we were misinformed about. Complained to sales manager john as well and they insisted what a great product and deal we got and wont resolve the issue. This is fraudulent and a lie. No they arent americas best warrantee finding this out.! We bought our car used thinking we were ok to 60000 with everything minus regular maintenance as we were told. Being told we got a great deal and nothing will go wrong based on hyandais record is not peace of mind...a full true bumper to bumoer warrantee is. Being told we didnt know thats what u wanted is not acceptable. Wish we bought a vw..toyota..or ford..NEVER had an issue like this before. Dealer refuses to take car back. Also their detailing dept is horrible. Even though they claimed it was detailed once the said they'd redetail, it still looked crappy w interior stains when delivered. This is a used car but we have never had issues like this. Stay away! More
Had gone there several times....interior door came back filthy...and oil leaking out of underneath, not tightened enough. Another time, car was to get 4 tire alignment...never was put up on the lift. Kid filthy...and oil leaking out of underneath, not tightened enough. Another time, car was to get 4 tire alignment...never was put up on the lift. Kid said he did it, no readout..."computer failure". I insisted it get on lift and see, and lo and behold, all 4 in the red,not green zone, never aligned. And guess what, I got a readout, computer fine. Was told by a former employee that Stevenson wants them in and out fast...so complaining is worthless. Just watch your car and see for yourself. If you are a woman, you will get a label, even if you're right! More