Capital Hyundai Of Jacksonville
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My car is a 2019 elantra SEL it came with only 1 key, no key fob and no manuals. I expected a bit more considering. The fact that no key fob was provided and only 1 key was given, I'm shocked they want to c key fob and no manuals. I expected a bit more considering. The fact that no key fob was provided and only 1 key was given, I'm shocked they want to charge me $400+ for a new key fob. I can buy the fob for 30 bucks and pay a locksmith 150 to do it for me. It should of been provided by the dealership in my opinion. The fact that I have to also purchase a manual for my car is baffling. However I'll do what's necessary to have the comfort of my car More
The guy who checked me in was very pushy and short. I asked for the Military for Life agreement to see where it said the items were REQUIRED. The items said recommended and he would not let me for go i I asked for the Military for Life agreement to see where it said the items were REQUIRED. The items said recommended and he would not let me for go items. More
No nonsense, fair, and knowledgeable. The entire process went smoothly, and as quick as it could be. The entire process went smoothly, and as quick as it could be. More
Service advisors are always courteous. Very knowledgeable when answering questions. When I call or go in with an issue they address it right away. Very knowledgeable when answering questions. When I call or go in with an issue they address it right away. More
Routine service and wheel alignment. Was provided a Lyft ride to my office and back to pick up my car. Did not miss my appointment at the office. Thanks Was provided a Lyft ride to my office and back to pick up my car. Did not miss my appointment at the office. Thanks More
Unpleasant buying experience. Facility is beautiful, but sales force seems intimidated by managers, one of whom publically berated a salesperson while we were there - including u Facility is beautiful, but sales force seems intimidated by managers, one of whom publically berated a salesperson while we were there - including use of severe profanity. Pricing on new vehicle was not clear, and differed significantly from website. Salespersons we dealt with were courteous, but managers were not. When contracts were ready to sign, finance mgr just yelled across the lobby for us to come over and sign. We won't be returning. At 62, I've bought a lot of cars, and this was by far my worst experience. More
Extremely professional! The service provided was prestige, and my daughter felt comfortable. It means a lot to father to have your daughter feel comfortable with auto servic The service provided was prestige, and my daughter felt comfortable. It means a lot to father to have your daughter feel comfortable with auto service! More



