Capital Honda

Grateful & Appreciative!!! In the past, I took my Honda Accord for routine maintenance. I always admired the professionalism of the service staff. And always left there feeling In the past, I took my Honda Accord for routine maintenance. I always admired the professionalism of the service staff. And always left there feeling confident. So when I found myself looking for a new car, it was instinctual to start my search at Capital Honda. They didn’t disappoint! i really want to thank Nicole Lutz, her patience and openness was very refreshing. She answered all my questions and helped me through the process.....I also want to thank Jeff! Both made my purchase experience very pleasant. The is a great dealership, they lead with their integrity, and I’m a happy and satisfied customer for life! More

purchase i dont normally write reviews for much, but the experiance that we had at this dealership was exceptional in every way starting with Tim Watters and t i dont normally write reviews for much, but the experiance that we had at this dealership was exceptional in every way starting with Tim Watters and then with Anthony in the finance department. The best of explaining and without all the pushing that we have come to expect. Make sure to inquire at this dealer if you are looking for a vehicle and dont like surprises. Highly recommend. John More

Responsible, fast, courteous, friendly, and more! The people are friendly, courteous. My car was completed well within the time period that was promised, washed and ready to go when the I arrived. The The people are friendly, courteous. My car was completed well within the time period that was promised, washed and ready to go when the I arrived. The price was better then the competitors bid. I was driven home and picked up as well! Couldn’t have asked for more! More

Honda Service This is my 5th Honda CRV so I have had extensive experience over many years with the service department. My service representative, Randy Ford, is e This is my 5th Honda CRV so I have had extensive experience over many years with the service department. My service representative, Randy Ford, is excellent and all the service representatives I have worked with in his absence have also been excellent. Everyone is very professional and helpful in all of my interactions with staff and go way beyond the call of duty in helping customers. I have recommended them to many people and one of my friends I know bought a Honda and recently replaced her car with another Honda because of the service department.. More

Efficient On arrival, my auto was taken right in. Service host was timely, courteous, answered all my questions. I added on an oil change, they suggested tire On arrival, my auto was taken right in. Service host was timely, courteous, answered all my questions. I added on an oil change, they suggested tire rotation. All services were completed ahead of time scheduled. More

I waited for a oil change and tire rotation I had brought a book to read while I waited. All of the employees I interacted with were courteous and kind. I gave a coupon to be used as payment. I had brought a book to read while I waited. All of the employees I interacted with were courteous and kind. I gave a coupon to be used as payment. It was readily received and I was very pleased about the discount in payment. More

New Business Relationship I am leasing a 2018 CRV from Capital Honda. So far the service here is first rate. I see no reason it will not continue. Very professional staff. I am leasing a 2018 CRV from Capital Honda. So far the service here is first rate. I see no reason it will not continue. Very professional staff. More

Door Adjustment I took my CRV in for a door adjustment because I am hearing wind noise in my driver window. The mechanic was very friendly and seemed confident that I took my CRV in for a door adjustment because I am hearing wind noise in my driver window. The mechanic was very friendly and seemed confident that he could quickly fix my problem. He even washed my car. I was very excited to like the problem had been fixed so quickly. After I left the dealership I realized that while the wind noise was gone my door stuck when opening and closing. I returned again and he said that he could adjust the door handle but then the wind noise may return to let him know how it worked out. Well, the door still sticks a bit and the noise is as annoying as it was when I first arrived. One thing that bothered me the most is that the car was never taken for a test drive. I would really hesitate to bring my car back here for service. More