Back

Capital Honda

Okemos, MI

not yet
rated
69 Reviews

2651 Jolly Rd

Okemos, MI

48864

Directions

By Type

Showing 69 reviews

September 07, 2024

Micah was super helpful and answered all of my questions, The dealership gave us a great deal the customer service was amazing here. Really impressed. Great place to get a car. More

by biswapranita3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah DeMass
Oct 09, 2024 -

Capital Honda responded

This is amazing news! Thank you so much for the review! See you again soon!

August 23, 2024

Micah DeMass was very attentive and answered all my questions. If he did not know the answer he researched and got back to me. More

by lcchcc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah DeMass
Aug 27, 2024 -

Capital Honda responded

Hi there! We truly appreciate your positive feedback! We're grateful to receive such kind words and hear about your experience.

October 12, 2023

We have gone to Capital for our vehicles since 2002 and have always had great experiences. The Honda brand is consistently high quality in performance, style and reliability. I worked with Justin H. to com More

by paharner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hartges, Mike Vang, Anthony Vang
Oct 23, 2023 -

Capital Honda responded

We are glad you enjoyed your experience with us. We're excited for the opportunity to help you again in the future! Thank you for the feedback!

March 10, 2023

Originally stated no markup but come to find out after waiting months for the vehicle to arrive there will in fact be a markup. Where is your integrity....honestly?! Dealerships need to go the way of the More

by Bseet
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Pierce
Aug 14, 2023 -

Capital Honda responded

Hi there! We're so sorry to hear this and that you feel this way. We take all feedback seriously as it helps us grow in the future. There were most likely several other factors that went into this situation. We appreciate your review.

Aug 14, 2023 -

Bseet responded

There was no other factors besides your dealership being greedy. Enlightened me if this was not the case!

August 22, 2022

Placed a order 4 months ago. Dealer never submitted it, nor did they contact me. Was told every excuse you can think of. Do not deal with tony! More

by Marnickols
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
April 04, 2022

My sales person Justin was very good at his job and a pleasure to work with More

by Redsuit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
justin
Apr 05, 2022 -

Capital Honda responded

Thank you for the positive review!

March 26, 2022

It is such a great experience to work with Justin. He was so patient to introduce all the new features of the vehicle. More

by Violet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 28, 2022 -

Capital Honda responded

This is great news! Thank you for taking the time to share your positive experience with us.

March 24, 2022

I dealt with Justin in getting a new lease vehicle. He was very helpful. Would recommend him. More

by karenm2818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 24, 2022 -

Capital Honda responded

We appreciate your recommendation! Thank you for leaving us with this positive review.

March 24, 2022

Thank you to Justin at Capitol Honda for being such a pleasure to work with. We certainly appreciated your attentiveness to answering all of our questions and to ensuring a smooth process in the purchas More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 25, 2022 -

Capital Honda responded

Congratulations on your new Honda Pilot! We are happy to hear about your positive car-buying experience with us.

March 23, 2022

We purchased a new vehical and Justin was our Salesman. He answered all our questions and made our time at the dealership efficient and pleasant. We were pleased that the vehical was not priced above the i More

by Thomas Leep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin H and finialcial person
Mar 24, 2022 -

Capital Honda responded

Thank you for the recommendation! We truly appreciate you taking the time to share your positive experience with us.

1
...