Capital Ford of Wilmington

Doug was very helpful and understanding. He found us what we was looking for. Service was great and professional we was looking for. Service was great and professional More

I take both of my vehicles to Capital for servicing. I have yet to have any negative experiences. The entire staff is eager to assist and answer all of my questions. Keep up the great work. have yet to have any negative experiences. The entire staff is eager to assist and answer all of my questions. Keep up the great work. More

My first visit to Capital and I will be coming back..From the guys who greeted my wife and I outside to Tiffany inside who wrote my service report. We felt very comfortable and well taken o back..From the guys who greeted my wife and I outside to Tiffany inside who wrote my service report. We felt very comfortable and well taken of. Thank you More

Very helpful based on my driving mileage. Could not ask for a more courteous dealership. Will come back the next time I’m in market for a vehicle. for a more courteous dealership. Will come back the next time I’m in market for a vehicle. More

Capital Ford of Wilmington set me up with a loaner vehicle to drive when the repairs of my vehicle took longer to repair then originally planned. Jeff ( my service advisor) was great to work with. H vehicle to drive when the repairs of my vehicle took longer to repair then originally planned. Jeff ( my service advisor) was great to work with. He called my as needed to update me on the progress of the repair on my car and did a great job in keeping me informed. More

This was the 3rd car my wife and I have bought from Capital Ford. Nathan Franklin has been my salesman each time. He’s been great all the way around. Never pushy willing to help and listen to what we a Capital Ford. Nathan Franklin has been my salesman each time. He’s been great all the way around. Never pushy willing to help and listen to what we are looking for. I will be going back to him on my next trip. More

Awarded this dealership five stars eight years ago, but today they earned a one. Made an appointment over two weeks ago for an check engine light diagnosis. Called yesterday to confirm and was told to come today they earned a one. Made an appointment over two weeks ago for an check engine light diagnosis. Called yesterday to confirm and was told to come on in. Showed about 15 minutes before appointment and during check-in I was informed that I'd need to leave my car with them all day and they should/might be able to 'get to it'. Totally unacceptable customer service. More

The sales consultant, TJ, was friendly, courteous and professional. He knew the product well and did a great job of explaining all the features inside and out. Worked hard to earn my business, but never professional. He knew the product well and did a great job of explaining all the features inside and out. Worked hard to earn my business, but never came across as pushy. More

The manager in the tire shop of Capital Ford, Ryan Oconnor is definitely an asset to the company. He helped me so very much every step of the way with the issues I had with the Michelin tires!! Nic Oconnor is definitely an asset to the company. He helped me so very much every step of the way with the issues I had with the Michelin tires!! Nick is also an asset to the company!!! They both worked very well together to fix the issue!!! More

Everyone was very nice. They made sure we were happy and got the deal done! got the deal done! More