Capital Ford of Wilmington

Was not pleased having to wait about 2 hours for paperwork. Need to speed it up. paperwork. Need to speed it up. More

I was pleased with how they treated me. They made sure everything was ok and I was pleased with everything before I left the dealership. They made sure everything was ok and I was pleased with everything before I left the dealership. More

I have been bringing my Fords to Capitol Ford since moving to N.C. in 2016 moving to N.C. in 2016 More

Great service department. Joe Honeycutt was very easy to work with and remained in communication with me every step of the way. Highly recommend this dealership Joe Honeycutt was very easy to work with and remained in communication with me every step of the way. Highly recommend this dealership More

I had a good experience when I had my car service l look forward to the next time forward to the next time More

I sent my responses I did already in two separate texts All was perfect at the dealership...Kyle was great and so was the service This is all All was perfect at the dealership...Kyle was great and so was the service This is all More

It was pleasant Very smooth and welcoming And friendly The staffs are knowledgeable and very polite The staffs are knowledgeable and very polite More

Upsetting. I felt underserved and under valued as a loyal Ford customer and advocate for ford products. It has always been my experience that like the ford f150 I felt underserved and under valued as a loyal Ford customer and advocate for ford products. It has always been my experience that like the ford f150's and mustangs that I have owned over the years, I could count on the dependability and confidence that ford exemplified. Not the case this time. Instead I felt an aire of assumed ignorance, with little explanation or reverence and respect that unfortunately conveyed disrespect to not only myself as a consumer but other Ford colleagues and their competencies. Simply put, profit over principal. More

Caty did an outstanding job to get my truck completed in one day. Everyone at Capital goes out of their way to help you out. one day. Everyone at Capital goes out of their way to help you out. More

The atmosphere was friendly. The service was quick and efficient. It was also easy scheduling the service. The service was quick and efficient. It was also easy scheduling the service. More