Capital Ford of Wilmington

Capital Ford of Wilmington Service I have always had a great experience when I have needed service at Capital Ford of Wilmington. Communication is very good and I have never had to go b I have always had a great experience when I have needed service at Capital Ford of Wilmington. Communication is very good and I have never had to go back for repeat fix work. I also appreciate their concern over my time. More

Seamless Experience My visit for routine service maintenance was easy as usual. Employees were polite, knowledgeable and professional. What more could I expect? Thank yo My visit for routine service maintenance was easy as usual. Employees were polite, knowledgeable and professional. What more could I expect? Thank you Capital Ford Lincoln! More

Scheduled Maintenance Capital Ford went above and beyond to ensure my experience was a good one...and it was. It makes me feel good that they care about my service and exp Capital Ford went above and beyond to ensure my experience was a good one...and it was. It makes me feel good that they care about my service and experience and I appreciate the personal attention. More

Above and beyond I was in a terrible situation with a vehicle I had less than a year from another dealership (Nissan). Their advice to me was to buy a new Nissan from I was in a terrible situation with a vehicle I had less than a year from another dealership (Nissan). Their advice to me was to buy a new Nissan from them and let my old one get repossessed and mess my credit up for 7 years (which we all know would be more like 20). I came over to ford and they were astonished at that advice and did everything in their power to get me back on the road with my best interest at heart. Paul sold me a beautiful new car with s low interest rate and treated me with respect. It was as great an experience it could be for the the situation I was in. Will be a ford customer from now on! More

Oil change I came in for my regular oil change and it was very Quick, easy, always friendly & done right! (I skipped the car was and vacuum this time l) I came in for my regular oil change and it was very Quick, easy, always friendly & done right! (I skipped the car was and vacuum this time l) More

Service Felt that 3 hours was a long time to do oil change, tire rotation and install mus flaps. Was told it would probably take 1 1/2 hours . Felt that 3 hours was a long time to do oil change, tire rotation and install mus flaps. Was told it would probably take 1 1/2 hours . More

Very professional They are always very professional. Assist you in anyway they can. I would recommend Capital Ford to anyone that needs great service. Please if you nee They are always very professional. Assist you in anyway they can. I would recommend Capital Ford to anyone that needs great service. Please if you need your vehicle service, this is the place More

Used Car purchase Went to dealership looking for a used F-250. None on the lot but was asked to take a look at a recent Chevy 2500HD trade. Did so and ended up purcha Went to dealership looking for a used F-250. None on the lot but was asked to take a look at a recent Chevy 2500HD trade. Did so and ended up purchasing the Chevy! More

Great We went to Capital Ford looking for a new Ford Edge and we were immediately greeted by a car salesman (David R) who did an exceptional job on helping We went to Capital Ford looking for a new Ford Edge and we were immediately greeted by a car salesman (David R) who did an exceptional job on helping us find the vehicle best fit for us. We had shopped around at a few car lots but this one was by far the best when it came down to customer satisfaction. David and the rest of the staff that were involved in our car buying experience treated us outstanding. We are a young couple (20 & 21) so at other lots we found that the salesmen were not taking us seriously when we were asked what we were in the market for. Thank you David and Shane for being very professional with us and getting us in an amazing vehicle. More

Great Service I have always received exceptional service on my 2013 F-150 at the dealership. I hope in the future that Ford is more careful when selecting the brak I have always received exceptional service on my 2013 F-150 at the dealership. I hope in the future that Ford is more careful when selecting the brake rotors for their new vehicles as the ones selected for 2013-2014 F150's are poor quality. Brake rotor warpage after only 20k-30k miles on a full size truck is unacceptable. Unfortunately because brake rotors and pads are normal wear items they are not covered under warranty on my $35,000 truck, however the dealership will turn the rotors and replace pads at owner expense? "F-150 Built Ford Tough", not so sure anymore? More